Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$110K - $130K *
Engage in dynamic labor relations management, driving negotiations and strategic guidance across North America, while ensuring effective collaboration and advice for corporate and field operations sta...
4 days ago
$110K - $130K *
Lead the charge in transforming service delivery by managing teams, optimizing processes, and enhancing client relationships to drive growth and success in a fast-paced environment focused on customer...
Reposted 2 weeks ago
$80K - $95K *
Take ownership of technical support operations, leading a team to deliver outstanding service while optimizing processes. Drive operational excellence through SOP development and metrics tracking to e...
3 weeks ago
$90K - $110K *
Unlock potential by leading strategic sourcing initiatives to optimize product quality, cost, and availability. Collaborate with cross-functional teams and suppliers to drive continuous improvement an...
2 weeks ago
Director of Customer Experience & Integrated Quality Program Leader
$180K - $200K *
Inspire excellence by developing impactful training playbooks and tracking methods that unify customer engagement and production readiness across multiple divisions, ensuring high-quality standards an...
1 week ago
Senior Director, Supply Chain Operations
$160K - $200K *
Pioneer a high-impact supply chain leadership role driving transformation, optimizing operations, and enhancing sustainability across a vast network. Lead a dynamic team and collaborate across functio...
Reposted 3 weeks ago
$108K - $145K *
Drive impactful sales strategies by leading district management teams, overseeing personnel development, and optimizing revenue plans. Collaborate cross-functionally to achieve strategic objectives an...
2 weeks ago
$108K - $145K *
Lead the sales team by overseeing performance, implementing strategic plans, and driving revenue growth. Shape district sales initiatives and develop talent while promoting efficient operations and ex...
2 weeks ago
$116K - $130K *
Join a team that's focused on excellence in service delivery operations for Retirement. Lead multifaceted teams, oversee client transitions, and drive strategic improvements ensuring operational succe...
2 days ago
$116K - $130K *
Lead the charge in operational excellence, ensuring top-tier service delivery for client onboarding and transitions. Oversee multifunctional teams and manage vendor governance, while driving continuou...
2 days ago
$116K - $130K *
Lead the charge in enhancing service delivery operations, driving seamless new business onboarding and client transitions. Collaborate with multifunctional teams to uphold quality standards and foster...
2 days ago
$116K - $130K *
Manage operations to ensure top-notch service delivery in Retirement Operations, enhancing client onboarding and transition. Lead multifunctional teams, govern vendor performance, and drive continuous...
2 days ago
$210K - $235K *
Lead the charge in developing integrated sourcing and materials strategies to enhance supply chain effectiveness across global Aerospace operations, ensuring alignment with business objectives and dri...
4 weeks ago
$110K - $130K *
Empower supply chain efficiency by overseeing daily operations, ensuring quality, and leading personnel. Drive performance improvements while achieving compliance and establishing cost-effective objec...
Reposted 1 week ago
$110K - $130K *
Lead comprehensive safety and training initiatives across all fleet operations, focusing on performance improvement, risk reduction, and adherence to safety compliance. Drive team development and impl...
Reposted 5 days ago
$120K - $140K *
Oversee strategic purchasing initiatives across multiple sites, ensuring consistent supply, optimizing supplier performance, and leading cost improvements in a dynamic manufacturing environment. Advoc...
2 weeks ago
Dir, CE/IMO Data Partnerships Lead (Customer Engagement/Integrated Marketing Organization)
$185K - $344K *
Lead strategic data partnerships to enhance collaboration and decision-making across commercial teams. Drive governance, compliance, and innovative data integration with a focus on maximizing value fr...
2 weeks ago
Sales Director (Parts and Consumables)
$125K - $150K *
Transform the future of Service Parts and Consumables sales across the Americas by driving strategic initiatives, managing P&L, and leading a high-performing team to achieve operational excellence and...
3 weeks ago
Director of Customer Experience
$136K - $158K *
Drive excellence in customer experience by leading operations, enhancing services, and optimizing performance across various channels. Inspire a high-performing team to meet service standards, ensurin...
1 week ago
Aftermarket Service Sales Manager
$80K - $95K *
Collaborate to drive service sales by prospecting new clients, managing accounts, and providing exceptional customer support throughout the lifecycle, while covering the North Carolina territory. Remo...
1 week ago
$121K - $203K *
Discover and develop innovative AI-powered product solutions that enhance existing offerings, oversee end-to-end product lifecycle, and collaborate across teams to ensure market success and alignment...
2 weeks ago
$125K *
Empower excellence by leading operations and client relationship management while driving growth and optimizing service solutions across diverse building-maintenance environments...
Reposted 3 weeks ago
$110K - $130K *
Lead operational excellence in manufacturing by driving performance, fostering high-performing teams, and implementing best practices to enhance productivity and quality while supporting growth and sa...
4 days ago
$95K - $115K *
Create impactful transformation initiatives by leading program management efforts, ensuring alignment with organizational strategies, and driving successful outcomes while coordinating cross-functiona...
Reposted 2 weeks ago
$100K - $120K *
Manage the full delivery lifecycle of colocation projects, acting as the key tenant liaison. Drive communication across engineering, construction, and operations to meet tenant needs, ensure project t...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.