Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director, Client Experience Operations
$99K - $175K *
Shape the future of client operations as a key partner to executive leadership, driving strategy into action. Manage relationships, implement systems, and ensure high-quality client engagement through...
1 week ago
Director, Client Experience Operations
$99K - $175K *
Optimize client operations and drive strategic initiatives by translating executive goals into actionable insights, fostering cross-functional collaboration, and enhancing operational efficiency for t...
1 week ago
Director, Client Experience Operations
$99K - $175K *
Empower your career by driving client experience operations, collaborating with senior leaders to enhance systems and processes while ensuring impactful client engagements within a dynamic, fast-paced...
1 week ago
Director, Client Experience Operations
$99K - $175K *
Contribute to a high-impact client experience operations role that bridges strategy and action. Collaborate with executive leadership and build operational frameworks that enhance client relationships...
1 week ago
Senior Director, Customer Support
$184K - $276K *
Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...
3 weeks ago
Account Director, Financial Institutions
$120K - $160K *
Shape the future of financial security by expanding TRM's market presence. Engage key sectors, drive client success, and foster vital customer relationships while utilizing your expertise in blockchai...
Reposted 2 weeks ago
$120K - $150K *
Pioneer transformative supply chain strategies, driving innovation and operational excellence across distribution networks, optimizing end-to-end processes, and leading impactful initiatives for enter...
2 weeks ago
$90K - $120K *
Inspire a dynamic team of sales agents by fostering growth, implementing effective training, and leveraging innovative technology to enhance performance and success in the real estate market. Drive ex...
3 weeks ago
$90K - $120K *
Join a team that's committed to fostering growth and inspiring success. Lead a dynamic group of agents while shaping the future of real estate sales with innovative technology and robust training init...
3 weeks ago
$90K - $110K *
Develop your career by overseeing maintenance teams across multiple sites, ensuring compliance with standards and safety regulations, while fostering relationships with vendors and driving continuous...
3 weeks ago
$95K - $105K *
Elevate maintenance execution across multiple communities by overseeing operations, mentoring teams, and ensuring compliance. Drive performance improvements while fostering vendor relationships in a d...
3 weeks ago
$145K - $165K *
Lead the charge in driving customer success through proactive governance, relationship management, and contract oversight, while collaborating across teams to ensure seamless service delivery and alig...
3 weeks ago
Regional Director of Operations
$100K - $130K *
Lead operational excellence in a key region by enhancing practice performance, ensuring strategic alignment, and fostering team collaboration. Drive growth through effective management, process implem...
2 days ago
Director, Marketing Services Delivery, Agency Strategy
$178K - $285K *
Partner with us to drive agency strategy, managing relationships, negotiations, and performance. Lead evaluation and optimization efforts to maximize ROI and ensure marketing objectives align with dyn...
1 week ago
Director of Sales, Procell InSite
$130K - $180K *
Elevate your career by leading a dynamic sales organization, defining commercial strategies across multiple verticals, and driving innovative go-to-market approaches to achieve ambitious revenue goals...
3 weeks ago
$90K - $130K *
Unlock potential by leading client success with SimioCloud, driving revenue growth through strategic solutions. Cultivate relationships while ensuring top-notch service and performance. Play a pivotal...
1 week ago
Senior Customer Operations Manager
$85K - $110K *
Lead operations in delivering top-notch customer service by managing backorders, enhancing processes, and analyzing performance metrics. Empower teams to exceed customer expectations through strong ve...
1 week ago
$90K - $130K *
Lead the charge in maximizing client success and revenue through strategic account management and up-selling of SimioCloud solutions while fostering strong relationships with clients and internal stak...
1 week ago
Senior Manager - Distribution Operations
$90K - $120K *
Lead the charge in optimizing operations within a dynamic apparel distribution center. Oversee fulfillment processes, drive continuous improvement, and collaborate cross-functionally to achieve excell...
1 week ago
$120K - $150K *
Elevate financial strategy and operational excellence by leading a diverse team to drive budgeting, forecasting, and analytical insights that support key business initiatives and growth across the org...
4 weeks ago
$100K - $120K *
Elevate client relationships by overseeing service delivery and program success. Lead teams in building partnerships, tackling challenges, and aligning strategies with objectives to ensure exceptional...
2 weeks ago
Customer Relations Manager - Columbia, MO
$70K - $92K *
Optimize customer relations by leading a dedicated team to enhance service delivery, drive sales growth, and foster strong relationships while ensuring compliance with shipping regulations and organiz...
3 weeks ago
$120K - $150K *
Lead the charge in developing innovative electrical safety solutions while managing a dynamic engineering team. Drive projects from concept through production, ensuring compliance, quality, and collab...
3 days ago
$120K - $150K *
Elevate your career by leading innovative hardware engineering projects, overseeing design strategies, and fostering team development in a dynamic environment focused on cutting-edge electrical safety...
3 days ago
Director, Supply Chain Operations - Physician Division
$120K - $150K *
Lead and optimize supply chain operations in a dynamic healthcare environment. Collaborate with clinical teams to enhance procurement, inventory management, and cost-efficiency, ensuring quality stand...
2 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.