Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$130K - $180K *
Help us elevate our Customer Operations by designing and leading strategic initiatives that enhance the operating model, forecasting, and AI workflows, ensuring trust and excellence across customer su...
3 weeks ago
$80K - $120K *
Accelerate progress at revenue growth by managing the full sales cycle and forging strong client relationships. Drive success through effective prospecting, tailored proposals, and a commitment to exc...
3 weeks ago
$80K - $124K *
Empower a field team through leadership and strategic guidance, ensuring optimal program delivery and client satisfaction while driving performance metrics and fostering team development in a dynamic...
3 weeks ago
Director Operations - Integrated Supply
$120K - $150K *
Shape the future of integrated supply chain solutions by leading strategic initiatives, managing relationships with key stakeholders, and driving significant revenue growth while ensuring exceptional...
1 month ago
$95K - $130K *
Join us in driving exceptional value for complex commercial accounts, focusing on growth, relationship management, and financial objectives. Collaborate with a dedicated team while enhancing member ex...
2 weeks ago
$120K - $150K *
Champion compliance excellence by leading financial regulatory initiatives, overseeing policy implementation, and driving operational efficacy, ensuring adherence to local, state, and federal regulati...
1 month ago
Director, Commercial Transformation
$242K - $302K *
Drive commercial transformation by leading impactful programs that enhance go-to-market strategies, ensure disciplined execution, and deliver measurable outcomes across cross-functional teams. Elevate...
Reposted 2 weeks ago
Director, Commercial Transformation
$242K - $302K *
Lead the design and execution of transformative commercial initiatives, enhancing agility and measurable outcomes through cross-functional collaboration, governance, and change management. Drive susta...
Reposted 2 weeks ago
Sr. Director, Business Operations
$260K - $285K *
Champion operational excellence by leading a high-performing team to drive scalable processes, enhance efficiency, and implement innovative AI solutions that position the organization for global growt...
Today
$113K - $170K *
Join the team as a strategic HR Business Partner, influencing organizational dynamics across divisions, crafting people strategies, and leading change initiatives to enhance workforce effectiveness an...
4 weeks ago
$113K - $170K *
Empower senior leaders by providing strategic HR partnership, addressing complex talent and organizational challenges, and driving effective change initiatives across multiple divisions to support bus...
4 weeks ago
Senior Director - US Customer Experience - Marketing Operations
$130K - $180K *
Shape the future of marketing operations by leading a team to enhance efficiency, streamline processes, and drive strategic initiatives across the organization. Collaborate with cross-functional teams...
Yesterday
Director, Technical Product Owner, Commercial Solutions
$175K - $200K *
Drive strategic technology initiatives between IT and commercial units, prioritizing product roadmaps to enhance sales enablement and operational efficiency while delivering impactful solutions aligne...
Yesterday
$100K - $130K *
Engage in strategic leadership for Co-Pilot, driving user adoption and ensuring platform success while collaborating with technical teams and stakeholders to enhance overall organizational performance...
Today
$70K - $100K *
Empower and develop a dynamic sales team while driving growth in your territory. Cultivate lasting customer relationships, achieve sales goals, and contribute to an ambitious vision of doubling compan...
2 weeks ago
$70K - $100K *
Champion growth by hiring, developing a strong sales team, and cultivating customer relationships while achieving sales goals and prioritizing effective planning in a hybrid work environment...
2 weeks ago
Senior Director, Client Service
$102K - $170K *
Empower your career by leading strategic client relationships and driving growth. Leverage your expertise in media analytics to advise executive stakeholders while managing high-performing teams and o...
Reposted 3 weeks ago
$100K - $130K *
Champion transformative user adoption and strategy for a leading tech platform. Drive innovative initiatives, maximize ROI, and ensure stakeholder alignment while providing invaluable leadership to en...
Reposted 2 days ago
$100K - $130K *
Lead the charge in driving user adoption and strategic oversight for Co-Pilot. Collaborate with cross-functional teams, shape program initiatives, and enhance performance metrics while avoiding daily...
Reposted 4 days ago
$100K - $130K *
Optimize outcomes by strategically leading the Co-Pilot platform, enhancing user adoption, and ensuring innovation. Bridge technical teams and stakeholders while driving ROI through program initiative...
Reposted 3 days ago
Director - Global Technical Services
$120K - $150K *
Accelerate progress at a global scale by leading technical support initiatives, enhancing equipment reliability, and providing strategic oversight in the engineering domain while ensuring exceptional...
1 week ago
Director, Member Solutions & Strategy Analytics, Marlborough, MA, Hillsboro, OR, Hybrid
$164K - $197K *
Drive impactful member-centric analytics and data capabilities, partnering with leadership to enhance strategic decisions, optimize portfolio performance, and foster actionable insights across enterpr...
1 week ago
Director, Project Management TL, OSD Technology Transfers
$130K - $160K *
Shape the future of pharmaceutical operations by leading a global team of project managers to ensure successful technology transfers and lifecycle management at Contract Manufacturing Organizations, d...
4 weeks ago
Director, Member Solutions & Strategy Analytics, Marlborough, MA, Hillsboro, OR, Hybrid
$164K - $197K *
Lead the development and delivery of data-driven insights that drive strategic initiatives and enhance member-centric decision-making across enterprise solutions, fostering a culture of analytics and...
1 week ago
Director, Member Solutions & Strategy Analytics, Marlborough, MA, Hillsboro, OR, Hybrid
$164K - $197K *
Elevate data-driven decision-making by leading analytics strategies, enhancing performance insights, and fostering collaboration across teams to support enterprise growth and profitability through act...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.