Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$90K - $120K *

Lead the charge in operational excellence for multiple dental practices, enhancing efficiency and patient care. Collaborate strategically with teams to drive growth and build a culture of teamwork and...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Join a mission-driven organization as a strategic operational leader, overseeing multiple dental practices. Drive performance improvement, enhance patient care, and foster team development while colla...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Lead operational excellence across multiple dental practices, driving growth, efficiency, and patient satisfaction while developing high-performing teams in a dynamic healthcare environment. Partner w...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Drive operational excellence and strategic growth across multiple dental practices in Central Oregon. Lead high-performing teams, enhance patient care, and improve efficiency through collaboration and...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Lead the charge in operational excellence across multiple dental offices, driving performance and strategic growth initiatives. Collaborate with leadership and teams to enhance patient care and foster...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Elevate operational excellence by leading multi-site dental practices, driving growth, and enhancing patient care through strategic leadership and team development across Central Oregon's diverse comm...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Join a team that's transforming dental care in Central Oregon by leading operations across multiple practices. Drive growth, enhance patient care, and develop top talent in a collaborative and fast-pa...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Join a team that’s dedicated to advancing operational excellence across multiple dental practices. Lead strategic initiatives, enhance patient care, and develop high-performing teams to deliver except...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Drive operational excellence across multiple dental practices, championing patient care and team development in a dynamic healthcare environment. Collaborate with leadership to achieve strategic goals...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$89K - $169K *

Lead and empower the Long Term Care Client Engagement team, driving strategic initiatives and fostering collaboration across functions to enhance client service and satisfaction while managing a dynam...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Shape communication and marketing strategies, fostering strong partnerships and delivering high-impact messaging across channels while engaging with executive teams and stakeholders to drive measurabl...

3 weeks ago

  •   Less than 5 years exp.  •   Media

$120K - $150K *

Accelerate revenue growth by aligning marketing, sales, and customer success efforts. Lead end-to-end implementation of revenue systems and dashboards while ensuring data integrity and collaboration a...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$74K - $92K *

Drive sales excellence by developing and executing strategic plans, leading a high-performing team, and fostering cross-functional collaboration that aligns with company objectives for sustained growt...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$200K - $250K *

Lead the charge in enterprise sales across East USA and Canada, driving revenue through strategic account management and team leadership. Innovate market strategies in data storage and HPC while foste...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$181K - $233K *

Transform retail leadership by driving sales growth and enhancing customer experiences while mentoring District and General Managers to foster an agile, performance-focused culture across all store lo...

1 week ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$100K - $125K *

Drive the customer service strategy, overseeing a team of 20 reps. Ensure top-notch service delivery, compliance with policies, and effective communication across departments while managing staffing n...

5 days ago

  •   Less than 5 years exp.  •   Business Services

$108K - $176K *

Grow your career with a significant sales leadership role, directing in-person teams to boost revenue across diverse markets. You will develop strategies, coach talent, and foster customer relationshi...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Partner with us to lead a high-performing sales team, driving local growth and client relationships while executing strategic market initiatives for sustained profitability in a dynamic environment...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Lead the charge in transforming marketing strategies that elevate brand presence, driving demand, and fostering collaboration across teams to achieve significant growth and operational excellence in a...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$128K - $160K *

Seek to lead and develop a high-performing Level I service delivery team, focusing on operational excellence, client support experience, and continuous improvement within a collaborative cross-functio...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Drive innovative marketing strategies that elevate brand presence and fuel lead generation. Collaborate with sales leadership to enhance performance in a technical B2B landscape while optimizing budge...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$83K - $174K *

Lead the charge in enhancing customer success through strategic guidance, relationship building, and talent development, driving growth, retention, and effective use of technology across key accounts...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Optimize and lead the transformation of procurement operations, managing workflows, governance, and compliance across the enterprise while driving technology adoption and enhancing stakeholder experie...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$94K - $185K *

Transform client relationships and drive revenue growth by leading a high-performing sales team in the financial services sector. Use your deep expertise to deliver impactful, tailored solutions withi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$157K - $213K *

Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.