Director, Customer Experience Jobs in Sunnyvale, CA

Lead the charge in optimizing a robust contact center to enhance conversion and operational performance. Oversee intake, workforce management, and analytics, directly impacting the firm's revenue and...

Unlock potential by spearheading technology solutions in insurance application support, ensuring 24/7 reliability, leading large teams, and fostering a culture of collaboration and continuous improvem...

Lead high-impact teams delivering reliable insurance technology solutions. Manage projects, optimize application support, and foster a culture of accountability and continuous improvement to enhance b...

Champion our branch strategy and drive agency performance, leading initiatives to grow success through effective planning, relationship-building, and a focus on measurable goals in the insurance secto...

Transform customer experiences by leading the multi-location product initiative, driving strategy, and developing innovative solutions that scale across the platform for diverse users, empowering them...

Shape the future of healthcare by leading national account strategies and driving pivotal partnerships for product launch success, ensuring enhanced patient access and commercial viability in a dynami...

Reimagine customer journeys by owning the product roadmap, enhancing user experiences across consumer and operator interactions through strategic AI-driven solutions...

Lead the charge in optimizing creative operations to enhance processes, budgets, and timelines while fostering collaboration across teams to drive innovation and efficiency throughout the product life...

Join as a Project Manager to lead new client onboarding, ensuring a seamless and engaging transition. Drive effective communication, resolve challenges, and promote client satisfaction through expert...

Drive sales success by developing new business and expanding customer relationships in assigned markets. Collaborate with internal teams to meet quotas, manage forecasts, and enhance product adoption...

Join a team that's dedicated to enhancing relationships with K-12 education clients through tailored solutions and expert service delivery. Leverage your skills in account management to drive growth a...

Oversee strategic project execution while driving governance and performance enhancements within the PMO. Collaborate with senior leaders to optimize workflows and ensure exceptional outcomes across a...

Lead the charge in driving our global digital performance strategy, overseeing paid media, web optimization, and a comprehensive discovery framework. Ensure high enterprise engagement while building a...

Reimagine developer workflows by shaping tools that empower data practitioners. Lead AI-enhanced product development across IDEs and cloud services, fostering collaboration and innovation in a fast-ev...

Join a team that's redefining virtual healthcare delivery. Lead strategic and operational initiatives, manage cross-departmental partnerships, and optimize care processes for exceptional client satisf...

Empower user experiences by designing intuitive, AI-driven customer service tools. Collaborate with diverse teams, using design expertise to create impactful, end-to-end solutions that enhance custome...

Execute regional marketing strategies to enhance product adoption and brand awareness. Drive market development through effective leadership, collaboration, and innovative campaigns that elevate patie...

Unlock potential by leading the sales cycle for brand protection solutions, driving impactful commercial results and collaborating across global teams to safeguard renowned brands against IP infringem...

Transform the sales landscape by leading AI strategy, CRM migration, and tech rationalization. Drive cross-functional initiatives while fostering organizational alignment and delivering impactful sale...

Manage and inspire a sales team to achieve goals, develop strategies, and cultivate key client relationships, ensuring exceptional performance and growth within the assigned region...

Build transformative agent tools and workflows that enhance customer service. Lead a dynamic team to implement AI-driven efficiencies while ensuring a seamless agent experience. Drive strategic initia...

Join a team that's redefining clinical operations management by overseeing FSP initiatives, enhancing client relationships, and leading a dedicated staff to deliver exceptional service and project exe...

Explore opportunities to drive solution sales, develop client relationships, and enhance business growth through strategic initiatives in a flexible, sales-focused environment...

Join a team that's shaping project management excellence by leading client initiatives with diverse teams. You'll drive project delivery and foster cross-functional collaboration in a dynamic remote e...

Champion operational excellence by driving strategic initiatives and fostering cross-functional accountability. Engage with executive leadership to enhance business operations, ensuring scalability an...