Director, Customer Experience Jobs in Oakland, CA

Empower user experience by leading strategic product initiatives, collaborating with cross-functional teams to craft engaging, personalized solutions that drive user engagement and foster continuous i...

Elevate strategic portfolio management by leading diverse teams, driving governance, and delivering results through impactful project execution aligned with organizational goals and value realization...

Join a team that's redefining financial systems and AI integration to support rapid growth. Lead the development of automated workflows and controls while collaborating with cross-functional teams to...

Lead and empower a distributed Authentication team, ensuring secure, reliable access management solutions while collaborating cross-functionally to enhance customer experiences and operational excelle...

Lead the charge in shaping analytical strategies for innovative products by bridging the gap between Product and Engineering teams. Drive advanced modeling and execute a data-driven roadmap to enhance...

Help us drive vital health plan contracts by ensuring in-network agreements are secured and activated, enhancing member access to essential cervical cancer screenings through targeted strategies and c...

Empower the success of a high-performing Application Support team by leading strategic initiatives. Drive operational excellence and service performance while ensuring client satisfaction and team dev...

Shape the future of digital strategy by driving enterprise-wide innovation. In this leadership role, you will connect customer needs with business priorities, leveraging AI and personalization to enha...

Elevate your career by leading digital product strategy across a dynamic portfolio. Drive alignment, enhance cross-channel experiences, and foster an innovative culture to deliver meaningful results f...

Lead the charge in programmatic excellence, mentoring a high-performing team to translate strategic initiatives into impactful campaign executions for enterprise clients, ensuring operational rigour a...

Empower your career by leading a high-performing programmatic deployment team. Drive operational excellence, mentor talent, and implement cutting-edge AI solutions in a dynamic media environment, ensu...

Deliver innovative product strategies and growth initiatives by collaborating with cross-functional teams, leveraging marketing technology, and enhancing data utilization to optimize marketing spend a...

Lead the vision and strategy for customer journey orchestration, defining workflows and automating complex processes to enhance engagement through innovative technology and AI. Collaborate with teams...

Drive the future of customer engagement by owning journey orchestration, shaping automated workflows, and integrating AI insights. Collaborate, simplify, and enhance cross-channel communication in a f...

Shape customer engagement through vision-driven orchestration, defining workflows, enhancing automation, and integrating AI techniques, ensuring cohesive and efficient communication across channels in...

Transform the future of enterprise AI by leading a team of solutions architects. You'll drive customer success, oversee impactful AI implementations, and mentor talent, all while shaping strategic sol...

Champion the strategic direction of the product portfolio, leading teams to define, develop, and enhance innovative solutions while ensuring alignment with market demands and business objectives acros...

Elevate claims oversight by ensuring compliance and quality in handling P&C claims across MGAs. Collaborate with Program Managers, audit practices, and monitor performance while fostering strategic re...

Transform enterprise support by leading a high-performing team to deliver exceptional service and operational excellence, ensuring strategic customers receive exemplary support that scales with busine...

Join a strategic finance leadership team to drive operational excellence and financial planning in the Wellbeing sector. Collaborate with cross-functional leaders to enhance business growth and client...

Unlock potential by spearheading inorganic growth strategies, overseeing M&A and technology partnerships, while shaping market intelligence to drive competitive advantage and innovation in enterprise...

Empower growth by leading commercial contract processes while advising on legal matters. Drive compliance, risk management, and AI integration in contracts, fostering strong stakeholder relationships...

Grow a high-performing product design team through strategy, leadership, and innovation. Drive data-informed design processes and foster collaboration to create impactful user experiences while levera...

Lead the design vision for Partner Experience in B2B, translating data into actionable insights for HR executives. Collaborate across teams to shape high-impact, user-centered design solutions that dr...

Advance the indirect procurement function by negotiating IP, software, and consulting contracts while developing strategies to optimize corporate spending. Cultivate vendor relationships and ensure co...