Director, Customer Experience Jobs in New York, NY

Join a team that's transforming ad technologies with AI-driven solutions and scalable reporting products. Leverage your analytical skills to enhance features used by industry leaders across major live...

Shape the future of strategy with your storytelling expertise, building trusted relationships with C-suite stakeholders. Lead innovative go-to-market frameworks that merge data with creative insights...

Engage in transformative growth as the leader driving marketing and digital commerce, harmonizing brand storytelling with powerful revenue strategies to create demand and guide the company towards pro...

Accelerate progress at the forefront of business banking by driving the integration of advanced payment processing and treasury management capabilities within a leading digital banking environment, co...

Lead the charge in shaping strategic initiatives and enhancing cross-functional collaboration to drive growth within the Commercial Engineering sector, while effectively engaging with key stakeholders...

Join a team that's driving strategic alignment within Engineering, Product, and Finance. This role partners with senior leadership to enhance decision-making, resolve complex challenges, and execute t...

Join us in leading a dynamic Customer Service Team, enhancing merchant support through high-quality service delivery and proactive issue resolution while fostering staff development and operational ef...

Drive strategic category management initiatives for software and infrastructure, overseeing $40M-$75M spend. Enhance procurement effectiveness, mitigate risks, and foster supplier relationships to ach...

Drive impactful category strategies for software and infrastructure, managing high-value spend. Collaborate with leaders to optimize procurement, reduce costs, and enhance supplier relationships, fost...

Lead strategic sourcing initiatives by developing and executing actionable category plans for high-value software expenditures. Collaborate with senior leaders to optimize procurement strategies and d...

Lead the charge in developing and executing strategic category management for high-value software and infrastructure needs, transforming procurement strategies into measurable outcomes while driving c...

Contribute to strategic market access initiatives, providing leadership across client accounts by translating complex payer dynamics into actionable strategies through product lifecycles. Collaborate...

Shape the future of integrations as a Director, ensuring quality across technical systems while collaborating with internal teams. Own documentation and production troubleshooting, empowering partners...

Champion program success by leading client partnerships and managing project delivery. Drive strategic oversight while mentoring teams and ensuring operational excellence across diverse projects and c...

Shape the future of program delivery by managing high-level client partnerships, optimizing account health, and leading a dynamic team. Drive creative projects while fostering talent development and e...

Lead and mentor a team of engineers while overseeing technical excellence and driving AI innovation in operational systems. Collaborate cross-functionally to deliver impactful features for post-purcha...

Join a team that's passionate about crafting compelling narratives that drive brand engagement and connect with customers. You'll lead copy development efforts, collaborate across teams, and inspire c...

Accelerate progress at the intersection of innovative product development and marketing, driving successful go-to-market strategies. Leverage consumer insights to maximize product performance across m...

Lead the charge in transforming our internal audit and risk management functions. Collaborate across departments to create scalable controls and governance, leveraging modern technology to enhance eff...

Transform innovation execution by driving best-in-class business practices for NPD. Collaborate globally to enhance efficiency and foster a culture of continuous improvement, ensuring product quality...

Empower customer success by owning outcomes and navigating cross-functional teams. Drive retention and revenue growth while ensuring data integrity across strategic accounts within the healthcare land...

Drive client growth and retention through strategic planning and data-driven insights. Lead a team while managing ASO and mobile growth initiatives, ensuring performance excellence and measurable resu...

Join a team that's redefining sales dynamics by engaging clients, executing strategic plans, and driving revenue growth. Leverage your experience to transform market needs into compelling business opp...

The VP, Strategy at Havas Health Network leads strategic initiatives across key agency accounts, focusing on brand strategy and creative development. This role requires a strong partnership with accou...

Drive the global strategy and expansion of a transformative digital assets network, leveraging your deep expertise in blockchain and product leadership to deliver measurable business impact while fost...