Director, Customer Experience Jobs in New York, NY

Lead and optimize daily operations of a high-performing Employee Solutions Center, driving service excellence and operational efficiency while coaching teams and enhancing customer experience with dat...

Empower a high-impact team to modernize demo environments, enhancing self-service and AI-driven solutions. Collaborate across departments to drive strategy and organizational change, ensuring effectiv...

Join us to drive innovative SEM campaign strategies that foster team growth and maximize account performance. You'll analyze data, mentor staff, and lead multi-channel approaches to deliver competitiv...

Drive transformative growth at a pivotal moment by redefining and leading media strategies across multiple channels, managing budgets, and building a high-performing team to enhance brand visibility a...

Elevate client experiences by leading luxury experiential projects. This role demands excellent management skills, creativity, and a strategic approach to ensure seamless execution and delivery of hig...

Analyze audience behaviors and drive a unified marketing strategy to enhance customer journeys, optimize experiences, and leverage insights for growth while ensuring seamless engagement across all tou...

Pioneer innovative merchant experiences by leading product strategy and roadmap development for an AI shopping platform, ensuring seamless onboarding, integration, and insights that enhance retailer e...

Join us to transform customer connections as a CX Specialist in a consultative sales role. Collaborate with business leaders to drive digital transformation and deliver impactful outcomes using our AI...

Champion operational excellence by driving strategic initiatives and cross-functional alignment, supporting leadership to enhance decision-making and execution. Influence product marketing strategies...

Lead our digital growth initiatives by innovating and optimizing AI automation, multi-channel marketing strategies, and conversion processes to enhance client engagement and revenue generation across...

Lead the charge in channel development across the Western U.S., driving strategies that enhance partner recruitment and support revenue growth while collaborating cross-functionally to ensure successf...

Execute strategic channel development across the Western U.S., enhancing partnerships and driving market growth. Lead recruitment, training, and performance management to foster strong alliances in cy...

Lead our Client Support team to set and uphold exceptional service standards for enterprise legal AI, ensuring high-quality, rapid, and consistent support across clients while fostering team developme...

Join a dynamic team to drive revenue and build strategic partnerships, creating innovative solutions across multiple media platforms while exceeding client expectations and capitalizing on new busines...

Reimagine brand strategy for life science clients by driving innovative solutions, enhancing agency capabilities, and building collaborative relationships across teams. Leverage market insights to gui...

Join a team that drives the operational backbone of complex products, enhancing customer experiences through efficient processes. Lead a skilled operations team, instilling quality and innovation whil...

Lead the development and execution of strategic internal communications that enhance employee engagement, reinforce company culture, and drive alignment across the organization, acting as a trusted ad...

Elevate partnership success by leading implementation and management of healthtech solutions, ensuring top-notch execution and relationship management in a fast-paced, cross-functional environment...

Tackle the challenge of leading our Product organization. Guide a team in establishing a robust product operating system while maintaining high standards in product judgment and decision-making across...

Join a team that's focused on transforming Compliance through governance, execution excellence, and strategic oversight of high-profile initiatives to ensure effective regulatory adherence and risk ma...

Empower clients with omnichannel marketing strategies that enhance performance through deep analysis, innovative design, and trusted advisory roles. Deliver actionable insights and foster long-term pa...

Contribute to a thriving workplace by managing operations and enhancing employee experience. Elevate office functionality through exceptional reception, hospitality, and support services while ensurin...

Unlock the future of client engagement. Drive innovative client strategies, enhance relationships with health plan executives, and shape enterprise growth through thought leadership in healthcare anal...

Lead and grow the enterprise Growth function to expand market reach and adoption of impactful standards and certifications, driving sustainable revenue and shaping strategic priorities across all cust...

Optimize workplace operations and enhance employee experience by maintaining efficient office environments, supporting logistics, and managing vendor relationships across multiple locations for seamle...