Director, Customer Experience Jobs in New York, NY

Make your mark at the forefront of customer support transformation, driving innovative strategies and solutions. Lead teams, enhance client experiences, and leverage technology to redefine customer se...

Lead customer service transformation by analyzing existing frameworks, defining strategic solutions, and guiding teams to enhance organizational structure and processes. Foster client relationships to...

Lead the charge in transforming customer support solutions by evaluating client needs, shaping strategic visions, and delivering optimal experiences through innovative technologies and agile teamwork...

Lead the growth of datacom solutions by building strong teams and partnerships. Develop inventory strategies and execute market initiatives across an 8-state region, driving collaboration and relation...

Unlock new growth opportunities by forging strategic partnerships within the CPG sector. Drive executive relationships and develop a substantial pipeline that delivers exclusive savings to consumers w...

Launch your career by owning full data architecture and devops for a dynamic AI engineering team. Lead initiatives from design to deployment while mentoring engineers in an agile environment focused o...

Join our team to lead the strategy and vision for innovative data products, enhancing our data platform and customer experiences. Collaborate across teams to drive exceptional insights and deliver sol...

Accelerate progress at vendor management by overseeing governance, performance, and compliance for key partnerships. Drive operational excellence, risk management, and strategic alignment while foster...

Transform the creative landscape by architecting an AI-powered production pipeline from concept to execution, driving innovative content that captivates and converts across various marketing channels...

Join a team that's redefining creative production with AI. You will manage the full lifecycle of content development from concept to delivery, leveraging cutting-edge tools to enhance performance acro...

Lead the design strategy for cutting-edge B2B software, crafting a unified user experience. Collaborate with leadership and drive innovation through human-centered, AI-enabled design practices that en...

Pioneer innovative product marketing strategies to elevate women's health narratives. Collaborate with cross-functional teams to craft compelling messages for diverse audiences and drive successful go...

Transform the legal landscape within financial services by providing strategic counsel on regulations, licensing, and compliance. Collaborate with cross-functional teams to ensure scalable solutions a...

Pioneer innovative growth strategies that elevate artist engagement, retention, and lifetime value. Lead a dynamic team through the customer lifecycle to enhance TuneCore's market presence and create...

Lead innovation in research capabilities to empower faster, smarter customer insights through advanced technologies and methodologies, enhancing strategic decisions across the enterprise...

Lead the charge in building a world-class Solutions Engineering team, harnessing technical expertise to drive customer success and engagement with cutting-edge AI solutions while collaborating across...

Join a dynamic team to drive data-driven marketing insights, enhancing brand performance through analytics strategy, reporting, and collaboration with cross-functional partners. Lead initiatives that...

Accelerate regional growth by leading North America's go-to-market strategy, establishing a high-performing sales team, and delivering scalable revenue growth across the U.S. and Canada, with a focus...

Join a team that's shaping external communications for a high-growth tech company. Lead executive communications and storytelling, transforming complex data into compelling narratives that enhance mar...

Champion innovative marketing strategies to drive growth and brand awareness for medical aesthetics. Lead a team to execute campaigns that enhance customer engagement, maximize market share, and suppo...

Elevate your career by leading conversion optimization strategies for DTC brands. Utilize data analytics and behavioral science to drive revenue through testing, insights, and AI-driven personalizatio...

Help us advance digital initiatives with principal-level leadership in app development and engineering. Leverage AI, ML, and data technologies while mentoring teams to create innovative solutions that...

Shape the future of customer solutions by leading cross-functional teams to enhance service delivery, drive revenue growth, and optimize customer value in a dynamic B2B SaaS environment...

Join a team that's passionate about driving product vision and strategy. As a Product Manager, you'll lead cross-functional efforts to shape customer experiences and optimize product roadmaps, ensurin...

Unlock your potential by leading complex design initiatives that define product strategy and influence cross-functional teams. Drive innovation in UX and create impactful solutions while shaping the f...