Director, Customer Experience Jobs in New York, NY

Transform the women's healthcare landscape by leading B2B2C growth strategies, driving revenue performance, and cultivating strategic partnerships to redefine precision health solutions...

Elevate your leadership as you drive engineering excellence, overseeing multiple squads from prototype to production. Shape the roadmap, empower teams, and ensure quality delivery while staying techni...

Optimize patient experiences by leading product strategy and execution across B2B2C healthcare environments, balancing client expectations with technical feasibility while driving innovation in AI-dri...

Empower the transformation of RevOps by implementing AI-driven automation and optimizing the GTM technology ecosystem, while leading a dedicated team to enhance overall revenue strategy and operationa...

Optimize product strategy and execution, driving innovation and customer-centric solutions within a dynamic, AI-powered growth environment. Collaborate with founders and influence product direction to...

Join a dynamic team to lead analytics for the Discovery pillar, driving strategic decisions, fostering talent, and enhancing company-wide data utilization to optimize the core shopping experience thro...

Champion high-value client partnerships by driving growth strategies, influencing stakeholders, and ensuring operational excellence across complex accounts. Leverage extensive experience to guide stra...

Engage in defining and driving go-to-market strategies for AI solutions. Collaborate cross-functionally to enhance product positioning, launch new initiatives, and leverage market insights to reinforc...

Pioneer comprehensive commercial operations by designing, implementing, and optimizing pricing and deal negotiation processes. Drive ongoing analytics and continuous improvement, ensuring success in a...

Unlock the potential of experiential marketing by leading a dynamic team to create and manage innovative live events and venues. Drive brand awareness and consumer engagement through strategic plannin...

Accelerate progress at customer engagement by leading a team of Customer Success Managers, enhancing retention strategies, mitigating churn, and driving long-term growth in a dynamic software environm...

Lead transformative AI consultancy efforts, shaping strategies and delivering measurable impact. Partner with C-level executives to mentor multidisciplinary teams and drive client success in a rapidly...

Explore opportunities to enhance our internal tools platform, empowering thousands of customer success agents with innovative solutions and streamlined workflows to improve customer trust and operatio...

Deliver strategic omnichannel solutions that enhance scientific education and engagement. Lead customer-centric experiences, integrating analytics and technology while collaborating across functions t...

Grow your career with a pioneering sales leadership role. Drive revenue growth, build a high-performing team, and shape go-to-market strategy in a dynamic AI infrastructure environment. Collaborate ac...

Join a forward-thinking team to define and execute design strategy for AI-driven risk management tools, guiding designers and partners to deliver exceptional user experiences that prioritize risk unde...

Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...

Join a team that's driving operational excellence across a global B2B revenue engine. You'll lead revenue planning, forecasting, and optimize the customer lifecycle to enable scalable growth across mu...

Drive customer satisfaction and growth by nurturing relationships, identifying upsell opportunities, and collaborating on account strategies. Leverage industry insights to maximize account potential a...

Elevate your career by leading the product-led growth strategy for an AI-native platform. Own the customer journey from discovery to expansion, driving user adoption and monetization through innovativ...

Unlock your potential by joining our team to drive workforce strategies and enhance operational performance, ensuring exceptional patient experiences while supporting scalable growth across various fu...

Join a team that's shaping the future of digital experiences through innovative design, cross-functional collaboration, and excellence in execution, delivering impactful solutions that empower custome...

Architect the digital self-service strategy to empower customers in managing their banking experience. Lead a dynamic product team, champion innovation, and drive measurable outcomes through customer...

Partner with us to redefine customer service through transformation and innovation, focusing on optimizing processes, leveraging technology, and enhancing customer experiences to drive measurable busi...

Make your mark at the forefront of customer support transformation, driving innovative strategies and solutions. Lead teams, enhance client experiences, and leverage technology to redefine customer se...