Director, Customer Experience Jobs in New York, NY

Empower growth by driving account expansion within existing customers, leveraging strong relationships and strategic insights to enhance their experience and increase value delivery. Shape account str...

Transform complex initiatives into streamlined, cross-functional delivery plans, ensuring alignment and timely execution across teams. Drive stakeholder coordination, manage risks, and leverage data f...

Transform strategic Fintech & Payments partnerships through full-cycle ownership. Lead negotiations, build executive relationships, and scale operations to drive revenue growth while developing a high...

Lead the charge in freight brokerage by sourcing and negotiating carrier rates, ensuring optimal capacity, and supporting pricing strategies while maintaining strong compliance and cross-functional co...

Lead transformative data initiatives, ensuring cross-domain alignment and driving operational excellence. Shape data strategy while managing complex dependencies within a global, matrixed environment...

Optimize the global renewal process, leading a team to enhance customer retention and driving operational excellence. Collaborate with cross-functional stakeholders to achieve forecasting accuracy and...

Drive product strategy and user engagement for a diverse portfolio of global streaming services, overseeing a team dedicated to enhancing acquisition and retention through data-driven messaging and pe...

Transform the BDR landscape by leading and developing a dedicated team, enhancing outreach quality, and optimizing sales strategies to boost pipeline success while achieving your personal targets...

Drive AI strategy and operational transformation by delivering scalable, high-impact solutions. Lead cross-functional teams to optimize processes, cultivate a culture of innovation, and enhance overal...

Unlock potential by driving strategic initiatives as the Chief of Staff to senior Product leadership. Collaborate across teams to enhance processes, communications, and organizational health while exe...

Join a team that's redefining growth strategies and operational excellence. Lead a dynamic organization through transformation while collaborating with founders and executives to achieve ambitious cli...

Drive content strategy that fuels revenue across all channels – DTC, retail, and marketplaces. Lead a high-impact team to create content that not only engages but converts, transforming consumer insig...

Drive growth and innovation by leading demand generation strategies, creating impactful content, and executing events. Collaborate with cross-functional teams to enhance brand positioning and achieve...

Shape the future of KYC governance by leading a global function, driving compliance, optimizing operations, and enhancing risk practices to support business growth and stakeholder engagement across th...

Join a team that's redefining strategic media solutions with an analytics-driven approach. Lead client relationship management and ensure alignment across all marketing channels while fostering a coll...

Drive operational excellence to enable scalable growth in SME Channel Distribution through strategic planning, KPI reporting, and effective collaboration with Sales, Finance, and regional teams, ensur...

Lead the charge in empowering a top-tier sales team to drive growth, nurture client relationships, and increase revenue in a dynamic market. This role combines strategic leadership with hands-on coach...

Shape the future of revenue cycle management by leading a high-performing team. Drive collections accuracy, optimize processes, and negotiate effectively with payers, ensuring robust cash flow for sca...

Transform your career by leading a dynamic sales team focused on innovative AI and data solutions. Drive strategic initiatives, forge partnerships, and empower your team to exceed ambitious sales goal...

Shape the future of customer success by leading a high-performing team to drive adoption, retention, and growth for strategic clients. Collaborate across departments to create scalable success systems...

Lead the contact center technology strategy, enhancing enterprise systems and ensuring performance, reliability, and security. Collaborate with teams to drive modernization, partner management, and de...

Empower your career by leading the governance strategy for Digital Human Health, ensuring compliance in data products and digital engagement while driving innovation and collaboration across multi-dis...

Transform client transactions by leading complex financings across capital markets. Leverage industry expertise to ensure compliance and execute strategic objectives while mentoring junior staff and n...

Lead the charge in optimizing our post-sale customer journey by directing a growing Customer Success Operations team. Enhance tools and processes to drive customer retention, efficiency, and overall g...

Join a team that drives strategic brand growth by creating impactful marketing strategies. Take ownership of client relationships, foster team development, and seek new business opportunities while th...