Director, Customer Experience Jobs in Los Angeles, CA

Empower a high-performing team while strategizing operational excellence in group travel support. Lead contract management and bookings by fostering continuous improvement and unwavering customer focu...

Join a dynamic team to lead, mentor, and grow Customer Success while driving account satisfaction and expansion through strategic collaboration and oversight within a fast-paced healthcare technology...

Join a dynamic team as a strategic leader, nurturing client relationships and driving account growth while mentoring and guiding exceptional talent to achieve success in a fast-paced environment...

Join a team that's redefining travel agency partnerships by driving strategic growth, managing program execution, and enhancing agent engagement. Collaborate across functions to optimize processes and...

Transform client challenges in the Technology sector into strategic insights through effective qualitative research methodologies, relationship management, and cross-functional collaboration, driving...

Join us to lead product management efforts, shaping strategies that drive civic tech innovation. Oversee a talented team, collaborate cross-functionally, and prioritize initiatives, enhancing user eng...

Transform knowledge management and client experience strategy. Lead the integration of AI technologies, optimize systems, and enhance customer engagement through innovative solutions and cross-functio...

Drive customer satisfaction by leading a team of Customer Experience Representatives, ensuring effective communication and compliance with processes. Oversee production scheduling, manage inventory, a...

Redefine enterprise customer engagement by owning strategic account growth and retention. Drive the acceleration of Tealium's presence in key accounts through innovative solutions, maintaining strong...

Drive digital experience strategy to enhance customer engagement and boost business outcomes. Lead multidisciplinary teams, optimize customer journeys, and implement innovative solutions across variou...

Lead the charge in shaping digital experiences that enhance customer engagement and deliver measurable business outcomes across strategic, creative, and technical initiatives...

Lead the charge in shaping web experiences that engage and convert customers. Oversee a design team to innovate user interactions based on data and insights, ensuring a seamless customer journey acros...

Drive customer success by leading global teams, improving retention, and enhancing product utilization, ensuring a seamless experience across diverse regions and platforms while driving operational ex...

Join a team that's redefining enterprise data strategy and governance. Lead innovative data initiatives to enhance analytics, architecture, and team performance while driving impactful insights across...

Join us to oversee strategic partnerships with electric utilities, managing and mentoring a skilled team while guiding complex software implementations that deliver measurable success and drive value...

Lead the charge in global communications strategies for adidas Basketball, managing events, media, and digital initiatives. Empower a team to enhance consumer engagement and brand desirability across...

Accelerate progress at a dynamic sales role focused on creating strategic relationships and driving revenue growth within diverse markets while engaging with top clients across multiple service offeri...

Grow your impact by leading workplace experience strategies across multiple locations, driving efficiency in operations, vendor management, and project execution to enhance team member engagement and...

Drive the digital product strategy for consumer channels, enhancing user experiences from discovery to service. Lead a high-performing product team, leveraging data and AI to optimize journeys and sol...

Shape revenue growth by leading key account management and driving sales excellence. Collaborate across teams to enhance client relationships while overseeing strategic operations and achieving sales...

Drive product excellence by owning the lifecycle and security of high-performance client SaaS platforms hosted on AWS. Lead a dedicated team to optimize operations, ensure compliance, and deliver seam...

Champion innovative design and user experience across the Resident Experience Platform, leading strategic initiatives that enhance digital interactions for property managers and residents while mentor...

Lead the charge in product marketing strategy for data and AI products, shaping market positioning and go-to-market narratives while managing a high-performing team to drive impactful product launches...

Lead end-to-end technology delivery, managing client relationships and team execution. Ensure quality, budget, and schedule adherence across multiple workstreams while driving expansion opportunities...

Explore a pivotal role leading end-to-end tech delivery for client engagements. Shape credibility and drive stakeholder alignment while managing delivery performance across multiple workstreams in a f...