Director, Customer Experience Jobs in Los Angeles, CA

Elevate your career by leading digital transformation initiatives across strategic accounts. As a senior consulting leader, drive engagement health, program delivery, and value realization while shapi...

Lead the charge in enhancing customer experience by managing a global Technical Support Call Center, driving operational excellence, improving service delivery, and achieving performance metrics to en...

Collaborate with cross-functional teams to manage and deliver localization projects on time and within budget, ensuring high quality and process improvement while communicating effectively across all...

Drive operational excellence by leading NOCC transitions, enhancing scalability, governance, and productivity through strategic integration of global teams and innovative frameworks that optimize reso...

Empower clients to maximize their UKG investment by driving success through strategic partnerships, technical stewardship, and executive engagement, ensuring top-tier outcomes for Premium accounts acr...

Lead the charge in delivering impactful mid-size engagements, driving strategic outcomes through collaboration, analysis, and transformation, while managing multiple client relationships and influenci...

Shape operational excellence by owning the annual operating plan, leveraging data for informed decision-making, and collaborating with senior leaders to enhance performance and efficiency in a high-im...

Optimize product marketing strategies and narratives across finance and sustainability sectors. Lead a global team of 30+, translating complex technology into compelling stories while driving growth t...

Join a team that's redefining how visitors engage and convert on our website. Lead the web strategy to optimize conversion rates, retarget visitors, and integrate insights to enhance digital experienc...

Champion our eCommerce platform, ensuring a consistent digital experience across brands. Lead diverse teams in a critical phase of development, shaping architecture and operations to drive performance...

Drive strategic media planning for key clients, transforming insights into impactful strategies. Lead a team, shape client relationships, and enhance planning standards while ensuring media campaigns...

Accelerate growth by leading data-driven CRO strategies and subscription initiatives, enhancing customer journeys and retention through innovative test design and insightful analysis. Drive cross-func...

Shape the future of our customer journey by leading conversion optimization and subscription retention initiatives. Drive data-informed strategies to enhance AOV, RPV, and reduce churn while collabora...

Lead the charge in shaping the future of Content Engineering by guiding distributed technology teams to deliver innovative SaaS solutions and enhance business outcomes through strategic planning and e...

Elevate our total rewards strategy by leading compensation, benefits, payroll, and HRIS functions. Manage a dedicated team while ensuring compliance and driving employee engagement through effective r...

Take ownership of daily operations and elevate our team by optimizing processes across multiple locations, focusing on efficiency, compliance, and performance improvement to foster growth and sustain...

Take ownership of global supply planning performance across the Americas and EMEA, leading a team to optimize inventory and service levels while ensuring alignment with production and demand planning...

Lead the charge in driving international growth by developing strategic relationships, identifying opportunities, and shaping the company’s presence in the global space market. Collaborate across team...

Champion financial strategy to enhance GTM performance; collaborate cross-functionally to drive insights into user acquisition and profitability while navigating complex operational challenges in a dy...

Grow enterprise relationships by leading post-sale success and driving outcomes for major accounts, enhancing onboarding, renewals, and multi-location expansions with a strategic, collaborative approa...

Transform global People Operations by leading automation, strategy, and service delivery in a dynamic, scalable model. Oversee teams to enhance employee experience and drive efficiency through AI solu...

Partner with us to drive strategic business growth through financial institutions. Engage with senior executives to articulate value propositions and create compelling ROI models, enabling data-driven...

Transform your career by driving strategic partnerships in healthcare. Leverage your extensive relationships within benefits consulting to influence and expand business opportunities while collaborati...

Take ownership of product management for professional large-format photo solutions. Shape the roadmap and collaborate across teams to meet customer needs while driving revenue growth and product succe...

Elevate your career by driving business growth in the biotech and pharma sectors. This role allows you to influence strategies, build partnerships, and deliver sustainable revenue through innovative p...