Director, Customer Experience Jobs in Irvine, CA

Lead and develop teams to drive performance improvement in healthcare, managing complex initiatives, budgets, and client relationships to deliver exceptional outcomes and transform workforce strategie...

Join a team that's pivotal in managing critical customer incidents and escalations. As a senior leader, you will drive operational strategy, influence cross-functional teams, and enhance service deliv...

Design user-centered experiences to enhance subscriber engagement and retention globally. Collaborate with cross-functional teams to deliver high-quality solutions that optimize marketing and user int...

Unlock potential by leading product vision and strategy for diagnostics, enhancing technician experiences and driving AI adoption in field service workflows. Collaborate cross-functionally to create r...

Join a team that champions proactive incident management, ensuring swift resolution for critical escalated incidents while leading communication and collaboration across technical and support teams to...

Manage the product vision and strategy for AI-enhanced equipment diagnostics. Drive user adoption and streamline workflows for technicians, ensuring valuable experiences with intelligent solutions acr...

Lead the charge in exceeding sales goals by driving prospect engagement, managing a robust pipeline, and executing strategic sales plans focused on pre-IPO and emerging growth companies in equity mana...

Oversee a team managing TPA claims, ensuring compliance and quality standards while developing staff in various jurisdictions. Drive improvement in processes and maintain effective communication with...

Join a team that empowers healthcare communications by leading social media strategy, blending creative and analytical skills to drive impactful campaigns across major platforms while collaborating wi...

Lead product innovation by defining strategy and vision. Collaborate with engineering and design to enhance customer experiences, drive AI integration, and serve self-serve and enterprise clients effe...

Partner with us to lead operational and strategic initiatives that enhance clinical performance and patient experience, driving measurable improvements through innovative management processes and cros...

Optimize retail operations at a major airport by leading diverse teams, enhancing customer experiences, and driving revenue growth while ensuring operational excellence and compliance across multiple...

Join a dynamic team as you take ownership of client relationships, ensuring satisfaction and loyalty while acting as a trusted advisor. Drive account growth by aligning client goals with strategic ins...

Lead the charge in enhancing training operations across multiple manufacturing sites. Shape training standards, ensure compliance, and align workforce readiness with production demands while cultivati...

Elevate your career as an HR Business Partner, driving strategic HR initiatives, promoting talent development, and fostering an agile, inclusive culture across North America. Partner with leaders to o...

Drive HR excellence by designing innovative solutions that enhance organizational effectiveness, talent development, and employee experience within a dynamic, collaborative environment. Use strategic...

Lead the charge in driving enterprise sales growth through strategic development of regional go-to-market strategies and standardized playbooks, while developing a high-performing sales team to achiev...

Lead the delivery of mid-market ADML solutions, driving client success and market strategies. Utilize expertise in claims and program management to enhance offerings, mentor teams, and contribute to i...

Champion complex healthcare implementations, ensuring seamless EHR integrations and stakeholder alignment. Collaborate closely with diverse teams to drive customer success and optimize deployment stra...

Lead the execution of a complex manufacturing expansion, overseeing production capabilities, operational ramps, and cross-functional teams, ensuring alignment with strategic objectives and driving lon...

Advance the standards of care by ensuring compliance with medical policies and regulations in a collaborative multidisciplinary team environment. Conduct critical reviews of medical necessity for trea...

Lead the charge in optimizing patient treatment through rigorous utilization management. Collaborate with multidisciplinary teams while ensuring compliance with clinical standards and healthcare regul...

Lead the product vision for multiple digital projects, ensuring customer-centric delivery while collaborating across teams to enhance user experience and platform capabilities. Drive strategic outcome...

Partner with us to lead end-to-end enablement programs across Sales, Customer Success, and Support teams, driving measurable impact and fostering team development in a fast-paced, collaborative enviro...

Lead the charge in regulatory excellence, guiding licensing, compliance, and government relations for innovative space programs. Collaborate with cross-functional teams, shape strategies, and build a...