Director, Customer Experience Jobs in Irvine, CA

Lead the charge in enhancing customer experience by overseeing implementations, driving product adoption, and managing strategic relationships. Collaborate with cross-functional teams to ensure a seam...

Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...

Optimize customer experiences by managing service delivery and ensuring effective communication across all stages of engagement. Drive operational excellence while advocating for customer needs and en...

Empower client success by leading TPA account management efforts, driving satisfaction, retention, and strategic initiatives to elevate financial performance and operational alignment across teams and...

Develop and own growth marketing strategies that drive pipeline and revenue for Fastpath, leading a dedicated team to execute multi-channel campaigns and transform commercial goals into actionable pla...

Drive growth by owning strategic CX accounts and leveraging AI-enabled solutions. Collaborate with stakeholders to enhance customer engagement and retention across diverse channels, while shaping acco...

Lead the development of innovative customer experience strategies that enhance post-sale journeys, drive revenue retention, and foster customer engagement throughout the lifecycle...

Inspire customer success by leading delivery operations, building strong executive relationships, and driving growth in a collaborative environment focused on Microsoft Dynamics 365 Customer Engagemen...

Drive the product narrative for a comprehensive identity security platform. Lead marketing initiatives across business units while ensuring cohesive messaging and competitive positioning to enhance ma...

Transform the landscape of product delivery in government, leading a dynamic team of Product and Delivery Managers to enhance public service efficacy through innovative practices and capacity building...

Unlock potential by leading the product strategy for B2B email and identity data solutions. Collaborate with cross-functional teams to drive product launches, enhance capabilities, and engage with cli...

Shape the future of B2B cashflow solutions by defining product strategy, launching innovative offerings, and leveraging market insights to drive growth and customer engagement in financial services an...

Elevate customer engagement by leading a transformative Customer Experience strategy that blends human interaction and advanced tech. Drive product adoption, retention, and revenue growth by optimizin...

Unlock your potential as you design and operationalize strategic processes for commercial success, guiding sales and account management teams to enhance skills and boost effectiveness in a dynamic B2B...

Transform creative visions into impactful marketing strategies. Lead cross-functional teams to elevate brand experiences through innovative and engaging campaigns, leveraging your expertise in experie...

Transform the customer experience landscape by developing integrated strategies that align HCP and patient interactions with brand objectives, driving measurable outcomes through collaborative partner...

Lead the charge in product strategy for employer onboarding and member enrollment, ensuring efficiency and accuracy across client operations. Collaborate with engineering and various stakeholders to e...

Shape industry-leading consumer experiences as you design and guide a high-performing team, translating complex product mechanics into engaging interfaces that enhance user satisfaction and drive busi...

Shape exceptional consumer experiences by leading innovative design strategies that blend technology and user needs. Collaborate with cross-functional teams to elevate product quality, engage users, a...

Accelerate progress at the intersection of strategy and operations, driving high-performance marketing systems and data governance. You'll partner closely with executive leadership to optimize revenue...

Elevate and institutionalize a global Services Excellence organization; define operating models, governance frameworks, and performance metrics to drive scalability, profitability, and exceptional cus...

Join a team that's leading customer advocacy and engagement. This role elevates brand reputation through innovative strategies and strong relationships, while driving customer loyalty on a global scal...

Grow your career with a hands-on marketing leadership role that drives lead generation through strategic content, vendor management, and budget oversight. Collaborate closely with sales to translate i...

Champion the development of a high-growth data solutions business, driving revenue, client engagement, and team leadership, while shaping product direction in a dynamic, fast-paced environment focused...

Shape the future of cinema advertising by building relationships with brands and agencies. Drive integrated media campaigns from inception to execution while managing client expectations and maximizin...