Director, Customer Experience Jobs in Costa Mesa, CA

Partner with us to define and execute a strategic vision for internal tools and AI, optimizing operational workflows and enhancing efficiencies across the organization through expert product managemen...

Champion the evolution of our adtech solutions, driving value through strategic relationships and seamless campaign execution, while leveraging innovation to enhance user experience for clients and pa...

Champion a transformative demand engine by architecting integrated marketing systems. Lead diverse teams to optimize GTM strategies, engage channel partners, and ensure seamless regional execution whi...

Partner with us to shape a strategic HR vision that enhances business performance by driving talent development, culture, and organizational change across multi-site operations, ensuring enterprise-wi...

Transform consumer marketing strategies to drive acquisition, retention, and engagement across credit cards and loans. Lead end-to-end customer experiences and ensure measurable P&L impact while colla...

Join a team that's driving the evolution of fintech products for the trades, overseeing strategy, execution, and growth. Take ownership of innovative solutions while collaborating across departments t...

Join a team that's at the forefront of financial technology innovation, leading strategy and execution for a critical product suite. Empower trade professionals by developing impactful payments and fi...

Elevate customer success by leading a Sales Engineering team focused on driving revenue through technical excellence, strategic engagement, and cross-functional collaboration in complex sales environm...

Transform client relationships by managing a diverse portfolio of health plans, ensuring exceptional service delivery, and driving strategic outcomes that generate value and demonstrate key metrics. E...

Drive client relationships through strategic marketing initiatives, overseeing client advocacy and co-marketing efforts. Lead a small team, enhance brand visibility at industry events, and collaborate...

Contribute to strategic finance systems transformation by leading cross-functional initiatives, optimizing tech architecture for scalability, driving AI innovations, and cultivating a high-performing...

Transform demand generation through strategic vision and hands-on execution. Lead programs and team to drive revenue growth, build multi-channel strategies, and optimize pipeline contributions while m...

Elevate the HR partnership model in a dynamic healthcare setting by guiding strategic workforce decisions, fostering executive relationships, and ensuring alignment with growth initiatives for optimal...

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

Shape the future of trading cards by leading product management to drive revenue growth, pricing intelligence, and international expansion across the commercial portfolio at Fanatics Collectibles...

Drive operational excellence and cross-functional alignment for global platform teams, ensuring measurable impact and continuous improvement. Lead a diverse team, fostering accountability while collab...

Transform customer success by leading a high-performing team, driving AI adoption, and redefining engagement strategies to achieve measurable business outcomes in a dynamic, innovation-driven environm...

Lead the charge in facilitating cross-functional projects that enhance operational performance and customer experience using PMO best practices and Lean methodologies for sustained adoption and commer...

Accelerate progress at our home care agency by leading operations, developing teams, and enhancing client satisfaction. Utilize data-driven insights to improve processes, ensure compliance, and drive...

Lead the strategic direction for high-impact client accounts, bridging business goals and integrated marketing. Drive cohesive, full-funnel strategies and ensure accountability for account health, sat...

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

Champion strategic partnerships and drive revenue growth through effective channel management and collaborative business planning, ensuring sales success and partner satisfaction while navigating comp...

Lead the charge in optimizing operations for a dynamic real estate firm, ensuring smooth workflow management, exceptional client experiences, and seamless transaction coordination. Drive systems impro...

Lead the charge in operationalizing ecosystem strategies across multiple partners, enhancing co-sell and fulfillment processes, and developing scalable engagement models to drive revenue growth and ec...

Reimagine customer success within the Professional Services team by leading the charge in delivering strategic solutions and operational excellence. Drive initiatives to enhance client satisfaction wh...