Director, Customer Experience Jobs in Brooklyn, NY

Help us lead HR initiatives that enhance employee engagement, talent development, and strategic alignment. You will drive performance management, recruitment, and compliance while fostering an inclusi...

Drive transformative customer experiences by leading a global team focused on lifecycle management, revenue growth, and AI-enabled solutions. Shape operational excellence and achieve outstanding custo...

Optimize recruiting strategies and processes to attract top talent across various functions. Lead a dedicated team, manage staffing resources, and ensure compliance with labor regulations in a fast-pa...

Drive product marketing strategies by defining customer profiles, positioning, and competitive narratives. Operate independently to inform product strategy across teams, ensuring consistent value arti...

Shape the future of client onboarding by leading innovative product development and fostering cross-functional collaboration, ensuring scalable solutions meet evolving customer needs and business goal...

Advance AI transformation by leading a Center of Excellence, driving organizational change, establishing governance, and building shared infrastructure aimed at optimizing AI capabilities across funct...

Lead our credit risk strategy, optimizing underwriting, pricing, and decisioning to enhance customer experience and portfolio performance. Drive innovative credit models and lead the Decision Science...

Empower teams by leading the MCP platform strategy, ensuring secure integration of AI capabilities across products. Drive best practices and build a center of excellence while influencing cross-functi...

Lead global facilities management operations, driving strategic initiatives and creating scalable operating models across diverse, international assets while ensuring compliance, safety, and high-perf...

Innovate in the asset management sector as a senior leader, leveraging your expertise to shape product strategies, drive innovation, and engage with clients. Collaborate across teams to uncover insigh...

Transform your career by leading innovative Paid Search strategies in a dynamic retail environment! Collaborate with clients, drive performance goals, and mentor a talented team to achieve lasting bus...

Lead the charge in optimizing a robust contact center to enhance conversion and operational performance. Oversee intake, workforce management, and analytics, directly impacting the firm's revenue and...

Transform your career by leading internal audit initiatives that ensure robust financial reporting and compliance. Collaborate with diverse teams, manage key processes, and deliver insights to senior...

Empower creativity by driving revenue growth in digital content and post-production. Lead client engagements, grow existing relationships, and cultivate new business with confidence and expertise in a...

Drive strategic FP&A initiatives, leading forecasting and planning to optimize financial performance and support executive decision-making for growth in a scalable B2B SaaS environment...

Champion the transformation of graduates into high-wage tech careers by leading the employer engagement strategy, managing a talented team, and collaborating with industry leaders to ensure impactful...

Optimize patient services through strategic oversight and execution of support programs. Drive collaboration across functions to enhance patient experiences and access, ensuring compliance and operati...

Elevate your career by leading end-to-end data management and visualization processes for major clients. Manage a high-performing team, ensuring data integrity, and delivering strategic insights that...

Pioneer innovative strategies in managing ADML programs for large clients. Lead client engagements, drive revenue growth, and mentor teams while contributing to the evolution of HR consulting delivery...

Transform client engagements as a trusted advisor in group disability and absence management, driving strategy, revenue growth, and delivering impactful solutions while mentoring a high-performing tea...

Lead the charge in designing impactful absence and disability programs for major clients, driving strategy and revenue growth while managing high-level engagements and mentoring teams in a prominent H...

Drive profitability through innovative commercial strategies, overseeing pricing models and performance metrics while collaborating with top leadership to enhance growth and optimize revenue across th...

Champion a high-impact global team by driving innovative solutions and seamless delivery across customer journeys, ensuring commercial success and operational excellence throughout the entertainment t...

Oversee impactful projects from inception to completion, ensuring quality and alignment with client goals. Collaborate with cross-functional teams to drive revenue growth while managing budgets, resou...

Transform customer experiences by leading the multi-location product initiative, driving strategy, and developing innovative solutions that scale across the platform for diverse users, empowering them...