Director, Customer Experience Jobs in Brooklyn, NY

Lead and execute strategic initiatives that drive business performance, aligning cross-functional teams to achieve measurable outcomes. Utilize strong relationship-building and analytical skills to in...

Lead and transform engineering strategies for a key fraud detection platform, guiding teams to deliver high-quality, scalable systems while aligning with cross-functional partners to enhance execution...

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

Elevate commercial strategy and execution across digital platforms to drive streaming growth and revenue. Collaborate cross-functionally with teams to maximize artist performance through innovative pa...

Accelerate progress at CreativeX by owning positioning, driving product launches, and building competitive intelligence, ensuring impactful storytelling across a versatile audience that fuels growth a...

Drive the strategic vision and roadmap for agent-driven commerce, leveraging AI and platform innovations to enhance customer experiences and operational efficiency across a multi-year product strategy...

Empower a thriving workforce by leading HR initiatives that enhance employee relations, drive engagement, and support team development, while ensuring compliance and fostering a positive organizationa...

Elevate customer experience by leading teams to enhance sales strategies and store operations. Drive engagement through training, planning, and data analysis while fostering a culture of excellence an...

Drive the sales strategy for a leading CPG account, leading a high-performing team to achieve revenue growth, manage key customer relationships, and optimize product offerings while delivering impactf...

Optimize customer engagement across your account portfolio by leveraging actionable intelligence and fostering multi-threaded relationships to drive business outcomes and renewal success in a fast-pac...

Grow your career with this strategic leadership role, bridging business and technology. Drive analytics solutions for major industries, enabling impactful decision-making and market responsiveness whi...

Lead the transformation of customer data into actionable insights and capabilities, collaborating across Product, Engineering, and Data Science to enhance decision-making and drive business results ac...

Drive team performance and client growth by leading a sales-focused group of leaders. Utilize data-driven strategies and coaching to enhance sales effectiveness while ensuring accountability and best...

Transform the future of data insight by leading a skilled team in designing innovative measurement solutions for direct-to-consumer platforms, ensuring exceptional data quality and strategic execution...

Pioneer impactful patient engagement by transforming behavioral science into compelling content. Collaborate with cross-functional teams to drive healthcare improvements while utilizing innovative AI...

Drive the innovation and success of U.S. Tax solutions by leading product strategy, development, and market engagement, ensuring high-quality, scalable capabilities that enhance client value and meet...

Transform customer success by leading a high-impact team to drive adoption, retention, and relationship depth in a dynamic AI environment. Engage with clients, optimize strategies, and set standards w...

Deliver exceptional customer success by leading a high-performing team, guiding complex accounts to maximize adoption and retention. Drive operational excellence and build strategic partnerships withi...

Unlock creativity as you lead and elevate design for core and mobile platforms, fostering a high-quality, customer-centric design system while managing a talented team across the US and India to enhan...

Champion the global brand perception through innovative PR strategies and creative leadership. Direct PR, brand, and design teams to establish Fastly as the leading choice in edge cloud technology, en...

Transform organizational readiness and stakeholder engagement for strategic initiatives. Collaborate across teams to drive adoption of new processes and technologies while fostering a culture of chang...

Oversee strategic planning and governance in the global CRM organization. Drive execution of complex initiatives, manage vendor relations, and ensure project alignment with business objectives while e...

Deliver strategic operational excellence by overseeing complex projects, enhancing communication across teams, and optimizing processes to drive organizational success and efficiency, all while bridgi...

Pioneer innovative solutions by leading software implementation projects that enhance healthcare analytics and data integration. Manage client relationships while ensuring projects are executed on tim...

Empower our enterprise transformation by leading strategic procurement efforts, aligning vendor strategies with corporate growth objectives, and serving as a trusted advisor to executive leadership in...