Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Principal Product Manager - Customer Experience and AI
$148K - $185K *
Join us to shape the future of AI-driven marketing platforms. In this high-impact role, you'll oversee product strategies, lead teams through innovation, and champion customer value in a fast-paced, d...
1 week ago
Mgr CRM Systems (Customer Engagement)
$100K - $120K *
Unlock potential by leading a portfolio of customer engagement applications, ensuring reliability, security, and alignment with operational priorities while managing staff, budgets, and technical inte...
5 days ago
Senior Director, Platform Software Engineering - Remote
$160K - $200K *
Transform product vision and engineering for a dynamic platform that connects teams and AI, driving impactful user experiences. Shape strategy, lead development, and collaborate across disciplines to...
5 days ago
Senior Director - CPG Data, AI & Technology Consulting
$175K - $210K *
Drive strategic data and AI transformation initiatives for leading CPG and Retail clients, managing complex portfolios, advising executive stakeholders, and delivering high-value solutions that enhanc...
1 week ago
Director, Product Designer, Consumer Experience
$165K - $196K *
Shape industry-leading consumer experiences as you design and guide a high-performing team, translating complex product mechanics into engaging interfaces that enhance user satisfaction and drive busi...
Reposted 6 days ago
Director, Product Designer, Consumer Experience
$165K - $196K *
Shape exceptional consumer experiences by leading innovative design strategies that blend technology and user needs. Collaborate with cross-functional teams to elevate product quality, engage users, a...
Reposted 6 days ago
$135K - $155K *
Elevate your career by overseeing strategy and execution across commerce media and marketplace dynamics. As a key leader, you'll drive excellence, manage client relationships, and collaborate cross-fu...
3 weeks ago
$110K - $150K *
Tackle the challenge of leading our Product organization. Guide a team in establishing a robust product operating system while maintaining high standards in product judgment and decision-making across...
4 weeks ago
Associate Director, Experiential
$105K - $115K *
Manage strategic creative events from concept to execution, ensuring seamless brand activations at major cultural events. Lead cross-functional teams while optimizing budgets and enhancing client expe...
3 weeks ago
$250K - $300K *
Innovate within a high-impact, AI-driven company addressing caregiver autonomy. Lead product initiatives to build robust measurement systems and drive real-world applications, enhancing trust and oper...
2 weeks ago
Senior Director, Manufacturing
$245K - $294K *
Contribute to a cutting-edge manufacturing strategy that maximizes efficiency, drives quality, and ensures sustainable practices while leading a collaborative team in achieving production goals and co...
2 weeks ago
$185K - $210K *
Lead the charge in transforming customer engagement across North America, driving retention and marketplace activation. Build a high-performing team, engage diverse stakeholders, and deliver impactful...
1 week ago
Sr. Product Manager, Travel Commerce Admin Remote
$100K - $127K *
Drive the strategy and execution of internal admin product solutions, enabling scalable governance and configuration for a comprehensive commerce platform that supports client needs across various mar...
Reposted 6 days ago
Director, Programmatic Partnerships
$147K - $221K *
Partner with us to lead strategic programmatic collaborations, driving revenue growth and optimizing our advertising efforts. You'll manage a team and be a key resource for our clients in the dynamic...
6 days ago
$150K - $180K *
Pioneer innovative media strategies and strengthen client relationships by designing full-funnel plans that align with brand goals. Collaborate across teams to ensure effective execution and drive mea...
3 weeks ago
Delivery Director, Capacity Programs
$150K - $180K *
Deliver large-scale infrastructure projects, ensuring timely capacity solutions and seamless vendor collaboration. Lead complex, multi-site programs while managing critical resources and risks to meet...
2 days ago
US Director, Revenue Operations
$170K - $200K *
Reimagine revenue operations leadership by driving U.S. programmatic growth, optimizing ad campaigns, and fostering strategic partnerships while managing a dedicated team in a fast-paced digital media...
1 week ago
VP Technical Account Management
$175K - $210K *
Champion the growth of a global post-sale technical engagement team, ensuring customer success and measurable value through strong relationships and innovative strategies, while defining processes tha...
3 weeks ago
$120K - $145K *
Accelerate your career by leading client partnerships and strategic initiatives in the healthcare advertising sector. Drive account growth, oversee execution, and ensure exceptional client experiences...
2 weeks ago
$140K - $175K *
Take ownership of strategic client relationships and drive growth by delivering exceptional programs. Collaborate with internal teams to ensure flawless execution while maintaining high standards and...
2 weeks ago
$187K - $262K *
Empower the growth of a global brand by leading a dynamic marketing transformation, crafting compelling narratives, and establishing a creative agency that connects brand impact to measurable business...
4 weeks ago
$150K - $180K *
Lead the charge in driving revenue growth and operational excellence through strategic inside sales initiatives aimed at expanding customer value and product adoption across North America. Join a fast...
2 weeks ago
Regional Sales Director, Enterprise
$150K - $180K *
Join a team that's driving enterprise sales growth by leading a high-performing group, optimizing operations, and executing strategic revenue initiatives with a focus on collaborative teamwork and dat...
Reposted 1 week ago
Regional Sales Director, Enterprise
$150K - $180K *
Champion revenue growth by leading a dynamic sales team targeting enterprise clients. Utilize sales strategy and coaching expertise to drive performance and enhance collaborative processes across the...
1 week ago
Regional Sales Director, Enterprise
$150K - $180K *
Drive growth by leading a high-performing sales team in a dynamic environment, focusing on scalable sales strategies, revenue generation, and cross-functional collaboration to exceed enterprise target...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.