Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$148K - $185K *

Join us to shape the future of AI-driven marketing platforms. In this high-impact role, you'll oversee product strategies, lead teams through innovation, and champion customer value in a fast-paced, d...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $120K *

Unlock potential by leading a portfolio of customer engagement applications, ensuring reliability, security, and alignment with operational priorities while managing staff, budgets, and technical inte...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $200K *

Transform product vision and engineering for a dynamic platform that connects teams and AI, driving impactful user experiences. Shape strategy, lead development, and collaborate across disciplines to...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$175K - $210K *

Drive strategic data and AI transformation initiatives for leading CPG and Retail clients, managing complex portfolios, advising executive stakeholders, and delivering high-value solutions that enhanc...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$165K - $196K *

Shape industry-leading consumer experiences as you design and guide a high-performing team, translating complex product mechanics into engaging interfaces that enhance user satisfaction and drive busi...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$165K - $196K *

Shape exceptional consumer experiences by leading innovative design strategies that blend technology and user needs. Collaborate with cross-functional teams to elevate product quality, engage users, a...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$135K - $155K *

Elevate your career by overseeing strategy and execution across commerce media and marketplace dynamics. As a key leader, you'll drive excellence, manage client relationships, and collaborate cross-fu...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $150K *

Tackle the challenge of leading our Product organization. Guide a team in establishing a robust product operating system while maintaining high standards in product judgment and decision-making across...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$105K - $115K *

Manage strategic creative events from concept to execution, ensuring seamless brand activations at major cultural events. Lead cross-functional teams while optimizing budgets and enhancing client expe...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$250K - $300K *

Innovate within a high-impact, AI-driven company addressing caregiver autonomy. Lead product initiatives to build robust measurement systems and drive real-world applications, enhancing trust and oper...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$245K - $294K *

Contribute to a cutting-edge manufacturing strategy that maximizes efficiency, drives quality, and ensures sustainable practices while leading a collaborative team in achieving production goals and co...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$185K - $210K *

Lead the charge in transforming customer engagement across North America, driving retention and marketplace activation. Build a high-performing team, engage diverse stakeholders, and deliver impactful...

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $127K *

Drive the strategy and execution of internal admin product solutions, enabling scalable governance and configuration for a comprehensive commerce platform that supports client needs across various mar...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Transportation

$147K - $221K *

Partner with us to lead strategic programmatic collaborations, driving revenue growth and optimizing our advertising efforts. You'll manage a team and be a key resource for our clients in the dynamic...

6 days ago

  •   5 - 7 years exp.  •   Media

$150K - $180K *

Pioneer innovative media strategies and strengthen client relationships by designing full-funnel plans that align with brand goals. Collaborate across teams to ensure effective execution and drive mea...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Deliver large-scale infrastructure projects, ensuring timely capacity solutions and seamless vendor collaboration. Lead complex, multi-site programs while managing critical resources and risks to meet...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $200K *

Reimagine revenue operations leadership by driving U.S. programmatic growth, optimizing ad campaigns, and fostering strategic partnerships while managing a dedicated team in a fast-paced digital media...

1 week ago

  •   5 - 7 years exp.  •   Media

$175K - $210K *

Champion the growth of a global post-sale technical engagement team, ensuring customer success and measurable value through strong relationships and innovative strategies, while defining processes tha...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Accelerate your career by leading client partnerships and strategic initiatives in the healthcare advertising sector. Drive account growth, oversee execution, and ensure exceptional client experiences...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$140K - $175K *

Take ownership of strategic client relationships and drive growth by delivering exceptional programs. Collaborate with internal teams to ensure flawless execution while maintaining high standards and...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$187K - $262K *

Empower the growth of a global brand by leading a dynamic marketing transformation, crafting compelling narratives, and establishing a creative agency that connects brand impact to measurable business...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Lead the charge in driving revenue growth and operational excellence through strategic inside sales initiatives aimed at expanding customer value and product adoption across North America. Join a fast...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Join a team that's driving enterprise sales growth by leading a high-performing group, optimizing operations, and executing strategic revenue initiatives with a focus on collaborative teamwork and dat...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Champion revenue growth by leading a dynamic sales team targeting enterprise clients. Utilize sales strategy and coaching expertise to drive performance and enhance collaborative processes across the...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Drive growth by leading a high-performing sales team in a dynamic environment, focusing on scalable sales strategies, revenue generation, and cross-functional collaboration to exceed enterprise target...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.