Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$134K - $201K *

Champion growth by cultivating relationships with key clients, driving upsell opportunities, and developing tailored strategies. Collaborate across teams to ensure customer satisfaction and deliver va...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$134K - $201K *

Unlock growth by developing key relationships within existing accounts, focusing on strategic upselling and driving long-term value through collaboration with cross-functional teams and decision-maker...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $150K *

Champion client relationships and drive account growth while managing diverse media strategies. Collaborate with teams to exceed performance goals, deliver exceptional service, and identify opportunit...

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$195K - $225K *

Contribute to customer success by leading a regional delivery team, ensuring fast deployment, strong user adoption, and exceptional growth outcomes, while cultivating talent and driving innovations to...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $150K *

Accelerate your career by managing key client relationships and driving account growth. Lead media performance and coordinate with various teams to ensure alignment on initiatives and outstanding serv...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $150K *

Elevate client success by leveraging data insights to drive strategic growth, manage complex projects, and foster relationships within the CPG landscape. Cultivate collaboration to deliver actionable...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$135K - $150K *

Champion client growth by delivering insight-driven solutions that enhance strategic partnerships, leverage data expertise, and translate complex analyses into impactful narratives for senior stakehol...

4 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$130K - $180K *

Pioneer transformative strategies and technical excellence across an enterprise by defining architectural standards, driving change management, and fostering innovation to enhance operational efficien...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Oversee and streamline a high-volume print project management team, ensuring timely execution and quality control while enhancing cross-functional collaboration and client satisfaction...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $130K *

Champion efficient revenue operations by transforming manual processes into scalable workflows. Collaborate closely with cross-functional teams to document and improve the Lead-to-Cash journey, enhanc...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Lead strategic growth initiatives by building client relationships and executing innovative sales strategies in the telecommunications space. Drive exceptional business development processes to enhanc...

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$95K - $130K *

Transform business processes by leading end-to-end analysis across Lead-to-Cash workflows, partnering with departments to enhance operational efficiency and create scalable systems improvements that t...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $130K *

Join a team that's transforming business processes; lead end-to-end analysis on the Lead-to-Cash journey, collaborating with cross-functional stakeholders to document, enhance, and automate workflows...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$143K - $206K *

Empower fans by crafting compelling communications that elevate innovative products in the sports and gaming landscape. Lead strategic narratives and build key media relationships to enhance brand vis...

1 month ago

  •   8 - 10 years exp.  •   Consumer Technology

$125K - $160K *

Inspire customer-centered sales strategies, leading teams and partnerships. Drive excellence in luxury retail performance by leveraging deep insights and strategic initiatives to enhance team capabili...

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$160K - $190K *

Collaborate with clients to drive revenue growth in the FinTech sector, ensuring strategic account planning and product implementation. Forge strong relationships while enhancing client experiences th...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $125K *

Join a transformative role to elevate delivery practices across multiple teams, driving change, coaching talent, and ensuring successful Agile execution within a growing organization embracing AI-assi...

Toronto, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

Accelerate our growth by driving new business acquisition in a defined Mid-Market territory through a consultative sales approach, managing complex sales cycles, and building executive relationships t...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$120K *

Shape groundbreaking digital advertising strategies by leading creative development for high-performance media campaigns across platforms like Meta and TikTok, enhancing profitability through compelli...

2 weeks ago

  •   Less than 5 years exp.  •   Media

$120K *

Transform digital advertising by leading innovative creative strategies for performance-focused ad campaigns across Meta, TikTok, and more. Collaborate with cross-functional teams to enhance and scale...

2 weeks ago

  •   Less than 5 years exp.  •   Media

$120K - $150K *

Help us shape the future of our global supply chain by leading procurement initiatives for contractors and equipment. Collaborate cross-functionally to ensure timely, high-quality project delivery whi...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$93K - $140K *

Drive membership growth and enhance member experiences by leading strategic initiatives and fostering high-performing teams across multiple service channels in this pivotal leadership role...

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$213K - $299K *

Champion North American GTM initiatives by leading a high-impact Field Marketing team, driving strategic excellence, and cultivating a collaborative, results-driven culture focused on pipeline growth...

2 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $150K *

Help us optimize procurement strategies for General Contractors & OFCI equipment, ensuring timely, cost-effective delivery and fostering strong supplier partnerships. Drive innovation, performance rev...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$184K - $324K *

Lead the charge in product analytics strategy, harnessing AI to uncover insights that drive growth. Shape the decision-making processes at an executive level while developing a team of analysts to pro...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.