Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$110K - $130K *
Drive strategic growth and client satisfaction by managing complex relationships, delivering innovative solutions, and executing high-impact initiatives. Collaborate cross-functionally to meet client...
6 days ago
Customer Experience Strategy Manager
$106K - $161K *
Reimagine customer experience by harnessing AI-driven insights to enhance loyalty and growth. Lead innovative voice of customer programs and collaborate across teams to optimize strategies and deliver...
5 days ago
$80K - $95K *
Lead the charge in delivering exceptional customer service and sales support. Drive operational efficiency by managing a dynamic team while enhancing customer satisfaction through strategic process im...
1 week ago
$72K - $192K *
Unlock potential by fostering client relationships, leading teams, and driving revenue growth. This role focuses on strategic partnership development within large accounts, ensuring client satisfactio...
2 weeks ago
Director of Account Management
$135K - $160K *
Advance client success and strategic growth by managing relationships, fostering innovative solutions, and driving revenue within the gaming vertical. Collaborate with internal teams and clients to op...
Yesterday
Director of Account Management
$150K - $180K *
Champion client success and strategic growth by managing relationships across the gaming sector, shaping innovative solutions, and driving optimal operational models for sustainable business expansion...
Yesterday
Customer Engagement & Retention Manager
$80K - $95K *
Engage with data and customers to redefine churn prevention strategies. Drive proactive retention initiatives, manage escalations, and foster stakeholder collaboration to enhance customer satisfaction...
1 week ago
Customer Engagement & Retention Manager
$95K - $115K *
Engage customers proactively to enhance retention and reduce churn through data analysis and empathetic outreach. Collaborate cross-functionally to implement timely actions that improve customer satis...
1 week ago
Director of Premium Services & Engagement
$100K - $120K *
Lead the charge in enhancing client experiences and driving engagement for premium services, ensuring exceptional service delivery and maximizing revenue opportunities across a diverse portfolio of hi...
Reposted 1 week ago
Director, Contact Center Technology
$120K - $150K *
Pioneer innovative technology strategies to elevate contact center operations and enhance customer experiences through scalable solutions and strategic partnerships with business stakeholders...
5 days ago
Senior Manager, Customer Solutions Engineering - Strategic Accounts
$120K - $145K *
Lead and develop a high-performing team managing key customer relationships. Drive technical health and adoption, collaborating closely with sales for renewals and expansions while ensuring consistent...
2 days ago
Director, Mid-Market Sales - Canada
$341K - $409K *
Unlock the potential of physical operations by leading a high-performing sales team. Drive strategic initiatives, coach managers, and foster a culture of growth and collaboration while delivering impa...
Reposted 1 week ago
Senior Director, Consumer Insights Products
$150K - $200K *
Create and execute a strategic roadmap for data products that drive client value and revenue. Lead product lifecycle from concept to commercialization, while building a team and leveraging cross-funct...
1 week ago
$170K - $180K *
Lead transformative Product Marketing strategies to enhance messaging and Go-To-Market initiatives across product lines. Collaborate with cross-functional teams to optimize positioning and drive growt...
4 weeks ago
$150K - $180K *
Unlock your potential as a strategic leader, driving transformation across a vertical by managing a dynamic team. Engage with top firms to enhance their operational models, ensuring lasting success an...
Reposted 1 week ago
Director, Data Products & Engineering, Operations NA
$180K - $200K *
Advance operational efficiency by leading data product management and engineering initiatives, transforming strategies into scalable solutions and fostering collaboration across multidisciplinary team...
1 week ago
Director, Customer Success Operations
$150K - $180K *
Transform customer success operations by building a new team focused on project management, customer engagement, and operational excellence, while shaping global strategies to enhance software deliver...
2 weeks ago
Director, Global Financial Operations
$130K - $180K *
Pioneer your career by leading global financial operations, driving efficiency in AP, AR, and revenue processes while ensuring regulatory compliance and operational excellence across cross-functional...
Reposted 2 weeks ago
$192K - $240K *
Innovate by developing and executing a strategic vision for high-impact events that align with business objectives, audience engagement, and brand goals. Collaborate with cross-functional teams and le...
6 days ago
$192K - $240K *
Pioneer a transformative events strategy, aligning high-impact events with business objectives to drive engagement, pipeline growth, and brand awareness, while leading cross-functional partnerships an...
6 days ago
Director, IT & Business Enablement
$150K - $180K *
Pioneer IT and business enablement through strategic leadership and hands-on execution. Drive application strategy, data governance, and vendor management while ensuring alignment with clinical-stage...
4 weeks ago
Director - SAP Center of Excellence
$150K - $180K *
Lead the SAP Center of Excellence, driving architectural strategy and functional governance across core SAP modules. Manage a team to enhance efficiency and oversee delivery of transformative digital...
3 weeks ago
$210K - $230K *
Lead and shape customer success strategies that drive retention, expansion, and AI adoption, partnering with cross-functional teams to enhance customer experiences across diverse segments from enterpr...
3 weeks ago
$114K - $190K *
Unlock efficient quality management by leading a global team driving customer satisfaction and compliance through effective complaint handling, post-market surveillance, and continuous improvement ini...
3 weeks ago
$135K - $185K *
Lead the charge in forging strategic brand partnerships to drive revenue, leveraging performance marketing insights and data-backed campaigns to educate and influence retail executives, while optimizi...
2 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.