Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Director / Sr. Director, Creative & Production
$130K - $180K *
Lead the charge in owning brand identity and video production, blending strategy and creativity. Manage a talented team and external agencies to deliver high-quality content that enhances Seekr's posi...
2 weeks ago
Director / Sr. Director, Creative & Production
$130K - $180K *
Oversee Seekr's brand and creative production, driving video strategy, managing teams, and collaborating with cross-functional partners to elevate visual storytelling and brand identity across all pla...
2 weeks ago
$120K - $150K *
Drive high-impact CAPEX projects, overseeing multidisciplinary teams and managing a $250MM+ portfolio through all lifecycle phases, ensuring compliance and strategic alignment across engineering disci...
1 week ago
$90K - $120K *
Take ownership of enterprise accounts, driving client satisfaction and revenue. Leverage analytics and payment expertise to deliver strategies that enhance merchant partnerships and optimize opportuni...
1 month ago
$130K - $160K *
Reimagine customer success by strategically managing post-launch health system accounts. Drive renewals and growth while building innovative processes and enhancing client engagement through data-driv...
4 weeks ago
Senior Director, Product Management- Enterprise Product & Experience
$294K - $335K *
Join a dynamic team to drive innovative product solutions and enhance customer experiences. Lead cross-functional efforts focusing on human-centric, technology-driven, and transformational strategies...
Reposted 3 weeks ago
Senior Director, Product Management- Enterprise Product & Experience
$294K - $335K *
Innovate customer experiences by leading cross-functional teams to deliver impactful product solutions that drive growth and transformation in a dynamic environment focused on technology and business...
Reposted 3 weeks ago
Senior Director, Business Development
$220K - $250K *
Transform the financial services landscape by leading ecosystem strategies, fostering partnerships, and driving business growth. Collaborate globally with enterprise clients, technology partners, and...
Yesterday
Technical Customer Success Manager
$120K - $130K *
Deliver strategic oversight as a Technical Customer Success Manager, maximizing customer engagement with HERE’s technology solutions across diverse industries, ensuring sustained success and growth in...
3 days ago
Senior Director, Business Development
$220K - $250K *
Unlock potential by leading global financial services ecosystem strategies and partnerships. Drive business development across markets, influence product decisions, and engage with executive leaders t...
Yesterday
Director, HR Transformation & Employee Exp.
$124K - $223K *
Lead enterprise HR transformation initiatives, enhancing employee experience and optimizing HR processes. Collaborate with cross-functional teams to implement innovative solutions and leverage technol...
4 weeks ago
Director, Audience Activation - Agencies
$117K - $150K *
Unlock your potential by leading audience activation initiatives within advanced advertising. Drive strategic growth and foster partnerships while leveraging your extensive industry connections to pro...
Today
Director, Audience Activation - Agencies
$117K - $150K *
Champion revenue growth by leading audience activation initiatives and fostering strategic partnerships across media and agency sectors. Drive innovative data-driven solutions while collaborating with...
Today
$120K - $170K *
Lead the charge in cultivating strategic partnerships with major entertainment studios and brands. Bring your expertise to shape revenue strategies, drive enterprise-level negotiations, and enhance Fi...
2 weeks ago
$130K - $180K *
Drive strategic initiatives and lead cross-functional teams to enhance brand growth and market impact, ensuring alignment with company objectives while fostering innovation and collaboration across di...
2 weeks ago
Director, Performance Marketing, Media & Measurement
$130K - $180K *
Drive strategic performance marketing initiatives to enhance customer engagement across digital and traditional media. Lead a team in optimizing media investments for measurable growth while nurturing...
1 week ago
Senior Director, Product Management- Enterprise Product & Experience
$294K - $335K *
Unlock potential by leading cross-functional teams to innovate and enhance product solutions, focusing on customer needs and leveraging technology for sustainable outcomes. Drive organizational alignm...
Reposted 3 weeks ago
Senior Director, Product Management- Enterprise Product & Experience
$294K - $335K *
Lead the charge in transforming customer experiences through innovative product management, focusing on technology-driven solutions and exceptional business outcomes while guiding cross-functional tea...
Reposted 3 weeks ago
Director of Direct to Consumer (DTC) - Americas Region
$185K *
Lead the Americas DTC strategy, leveraging data to drive growth, manage P&L, and optimize consumer lifecycle. Collaborate cross-functionally to enhance performance and build a high-performing team, en...
1 week ago
$75K - $110K *
Drive strategic growth by cultivating profitable partnerships, leveraging market expertise, and executing innovative sales strategies to enhance SEKO's logistics solutions and achieve revenue targets...
4 days ago
Director, Communication & Media Planning
$140K - $160K *
Elevate your career by leading innovative media strategies that connect brands with audiences. You'll drive business development, cultivate insights, and inspire teams while nurturing client relations...
1 week ago
Director - Field Service Platform Enablement
$100K - $130K *
Shape the future of field service management by driving platform excellence, ensuring data integrity, and fostering cross-functional collaboration. Influence user adoption while championing continuous...
1 week ago
Director, Experiential Marketing
$90K - $120K *
Lead strategic experiential marketing initiatives in Canada, driving brand engagement and retailer performance through compliance, quality execution, and innovative solutions. Collaborate across teams...
3 days ago
Director, Member Solutions & Strategy Analytics, Marlborough, MA, Hillsboro, OR, Hybrid
$164K - $197K *
Drive impactful member-centric analytics and data capabilities, partnering with leadership to enhance strategic decisions, optimize portfolio performance, and foster actionable insights across enterpr...
2 weeks ago
Executive Director, Customer Account Management, MAC/EV
$210K - $308K *
Innovate program delivery and customer management in the MAC/EV sectors. Lead a team in developing strategies, securing business, and driving sales, while ensuring project scope, budget, and goals ali...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.