Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$130K - $180K *

Lead the charge in owning brand identity and video production, blending strategy and creativity. Manage a talented team and external agencies to deliver high-quality content that enhances Seekr's posi...

2 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$130K - $180K *

Oversee Seekr's brand and creative production, driving video strategy, managing teams, and collaborating with cross-functional partners to elevate visual storytelling and brand identity across all pla...

2 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$120K - $150K *

Drive high-impact CAPEX projects, overseeing multidisciplinary teams and managing a $250MM+ portfolio through all lifecycle phases, ensuring compliance and strategic alignment across engineering disci...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Take ownership of enterprise accounts, driving client satisfaction and revenue. Leverage analytics and payment expertise to deliver strategies that enhance merchant partnerships and optimize opportuni...

1 month ago

  •   5 - 7 years exp.  •   Business Services

$130K - $160K *

Reimagine customer success by strategically managing post-launch health system accounts. Drive renewals and growth while building innovative processes and enhancing client engagement through data-driv...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$294K - $335K *

Join a dynamic team to drive innovative product solutions and enhance customer experiences. Lead cross-functional efforts focusing on human-centric, technology-driven, and transformational strategies...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$294K - $335K *

Innovate customer experiences by leading cross-functional teams to deliver impactful product solutions that drive growth and transformation in a dynamic environment focused on technology and business...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$220K - $250K *

Transform the financial services landscape by leading ecosystem strategies, fostering partnerships, and driving business growth. Collaborate globally with enterprise clients, technology partners, and...

Yesterday

  •   11 - 15 years exp.  •   Finance & Insurance

$120K - $130K *

Deliver strategic oversight as a Technical Customer Success Manager, maximizing customer engagement with HERE’s technology solutions across diverse industries, ensuring sustained success and growth in...

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$220K - $250K *

Unlock potential by leading global financial services ecosystem strategies and partnerships. Drive business development across markets, influence product decisions, and engage with executive leaders t...

Yesterday

  •   11 - 15 years exp.  •   Finance & Insurance

$124K - $223K *

Lead enterprise HR transformation initiatives, enhancing employee experience and optimizing HR processes. Collaborate with cross-functional teams to implement innovative solutions and leverage technol...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$117K - $150K *

Unlock your potential by leading audience activation initiatives within advanced advertising. Drive strategic growth and foster partnerships while leveraging your extensive industry connections to pro...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Media

$117K - $150K *

Champion revenue growth by leading audience activation initiatives and fostering strategic partnerships across media and agency sectors. Drive innovative data-driven solutions while collaborating with...

Today

  •   5 - 7 years exp.  •   Media

$120K - $170K *

Lead the charge in cultivating strategic partnerships with major entertainment studios and brands. Bring your expertise to shape revenue strategies, drive enterprise-level negotiations, and enhance Fi...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$130K - $180K *

Drive strategic initiatives and lead cross-functional teams to enhance brand growth and market impact, ensuring alignment with company objectives while fostering innovation and collaboration across di...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$130K - $180K *

Drive strategic performance marketing initiatives to enhance customer engagement across digital and traditional media. Lead a team in optimizing media investments for measurable growth while nurturing...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$294K - $335K *

Unlock potential by leading cross-functional teams to innovate and enhance product solutions, focusing on customer needs and leveraging technology for sustainable outcomes. Drive organizational alignm...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$294K - $335K *

Lead the charge in transforming customer experiences through innovative product management, focusing on technology-driven solutions and exceptional business outcomes while guiding cross-functional tea...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$185K *

Lead the Americas DTC strategy, leveraging data to drive growth, manage P&L, and optimize consumer lifecycle. Collaborate cross-functionally to enhance performance and build a high-performing team, en...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$75K - $110K *

Drive strategic growth by cultivating profitable partnerships, leveraging market expertise, and executing innovative sales strategies to enhance SEKO's logistics solutions and achieve revenue targets...

4 days ago

  •   5 - 7 years exp.  •   Transportation

$140K - $160K *

Elevate your career by leading innovative media strategies that connect brands with audiences. You'll drive business development, cultivate insights, and inspire teams while nurturing client relations...

1 week ago

  •   8 - 10 years exp.  •   Media

$100K - $130K *

Shape the future of field service management by driving platform excellence, ensuring data integrity, and fostering cross-functional collaboration. Influence user adoption while championing continuous...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Lead strategic experiential marketing initiatives in Canada, driving brand engagement and retailer performance through compliance, quality execution, and innovative solutions. Collaborate across teams...

Mississauga, ONIn-Person

3 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$164K - $197K *

Drive impactful member-centric analytics and data capabilities, partnering with leadership to enhance strategic decisions, optimize portfolio performance, and foster actionable insights across enterpr...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$210K - $308K *

Innovate program delivery and customer management in the MAC/EV sectors. Lead a team in developing strategies, securing business, and driving sales, while ensuring project scope, budget, and goals ali...

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.