Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$88K - $105K *

Drive product development initiatives for innovative lumber and vent solutions. Collaborate with technical teams to enhance product quality, ensure customer satisfaction, and deliver business outcomes...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$88K - $105K *

Develop your career by managing environmental compliance projects, ensuring compliance with federal and multi-state regulations. Collaborate with clients and lead a team to deliver solutions in wastew...

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $95K *

Contribute to the advancement of aviation technology by designing innovative electromechanical components, ensuring safety and performance through hands-on engineering and testing procedures in collab...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Lead and manage civil engineering projects, coordinating tasks and schedules while ensuring compliance with regulations. Utilize design software and facilitate successful interactions with clients, st...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$95K - $115K *

Optimize chemical processes and equipment to enhance manufacturing efficiency while driving R&D and production support through testing and problem-solving. Lead the development of cost-effective formu...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$140K - $175K *

Lead the charge in delivering innovative structural engineering solutions for large-scale projects, collaborating across disciplines to ensure top-notch design and execution in diverse environments fo...

3 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$140K - $175K *

Analyze complex structural engineering designs, lead diverse project teams, and deliver innovative solutions for large-scale commercial and federal projects. Collaborate with stakeholders to ensure su...

3 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$70K - $120K *

Optimize the future of energy research by conducting innovative molten salt experiments, leading materials testing, and collaborating with a dedicated team to enhance safety and performance in emergin...

5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $125K *

Join a dedicated team as a Project Engineer, managing project details and support to ensure precision in high-value construction projects. Collaborate with the Project Director to maintain organizatio...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$105K - $125K *

Lead the charge in delivering innovative structural engineering solutions for mining projects. Collaborate with cross-functional teams to ensure high-quality designs and contribute to successful proje...

Vancouver, BCIn-Person

Reposted today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Empower your career by joining us to transform technical requirements into tailored manufacturing solutions. Collaborate with sales and engineering to deliver compelling proposals while enhancing cust...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Join a team that's focused on ensuring the safe and efficient operation of energetic chemical manufacturing processes, while driving continuous improvements and collaborating with multidisciplinary te...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $95K *

Champion the development and implementation of innovative welding processes, ensuring compliance with product specifications while driving improvements in productivity and quality standards for automo...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$105K - $140K *

Lead the design and development of building mechanical systems, ensuring innovative and effective technical solutions while adhering to codes, budgets, and aesthetic standards across all project phase...

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $95K *

Elevate your career as you manage geotechnical projects from analysis to construction. Engage in seismic assessments and develop critical infrastructure solutions while working closely with senior eng...

Vancouver, BCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$85K - $100K *

Engineer low-voltage power distribution systems for industrial projects. Collaborate with cross-functional teams, ensuring design compliance and supporting installation and troubleshooting, all while...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$125K - $155K *

Unlock your potential as a Senior Engineer, delivering geotechnical expertise to complex projects. Collaborate with multidisciplinary teams, oversee field investigations, and ensure safe, efficient, a...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Champion project success by leading capital and operational initiatives, driving cross-functional collaboration, managing scope, schedules, costs, and ensuring quality standards are met for optimal ou...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $105K *

Elevate your career by optimizing cutting-edge centrifugal equipment, supporting R&D, and driving sales initiatives within a dynamic interdisciplinary team focused on process improvement across divers...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $105K *

Join our dynamic team as a Process Engineer, optimizing centrifugal equipment, advancing R&D for product development, and driving sales initiatives to maximize production efficiency in a state-of-the...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $120K *

Engage in process engineering for liquid systems in food, beverage, and dairy sectors. This role encompasses sales support, design optimization, compliance, and cross-functional collaboration to achie...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$111K - $176K *

Empower innovation in aerospace manufacturing by optimizing L-PBF production equipment. You'll enhance reliability, scalability, and performance across factories while collaborating with engineering a...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$64K - $96K *

Shape the future of geotechnical and environmental engineering by collaborating with experts on diverse projects, conducting field investigations, and engaging with stakeholders. Your organizational s...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$64K - $96K *

Empower communities by leading geotechnical and environmental initiatives that enhance quality of life. Collaborate with experts to perform field investigations and ensure effective project execution...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$64K - $96K *

Join a team that's enhancing environmental resilience. Collaborate with experts on field investigations, data analysis, and site assessments, helping to drive impactful projects that improve quality o...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.