Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$150K - $225K *

Lead the charge in data, cloud, and AI architecture, driving technology assessments and strategic insights for private equity firms. Collaborate with teams to enhance enterprise value through innovati...

Today

  •   8 - 10 years exp.  •   Business Services

$150K - $225K *

Join a team that's redefining technology strategy for private equity firms. Lead data, cloud, and AI architecture initiatives, ensuring alignment with business goals while managing client relationship...

Today

  •   8 - 10 years exp.  •   Business Services

$150K - $225K *

Join a team that's shaping the future of technology in private equity. Lead data, cloud, and AI architecture initiatives, driving enterprise value through strategic assessments and hands-on engagement...

Today

  •   8 - 10 years exp.  •   Business Services

$150K - $225K *

Lead the data, cloud, and AI architecture workstream, driving technology assessments and strategic insights for private equity clients. Collaborate with teams to enhance enterprise value through innov...

Today

  •   8 - 10 years exp.  •   Business Services

$150K - $225K *

Join a team that's shaping the future of technology in private equity. Lead data, cloud, and AI architecture initiatives, driving enterprise value through strategic assessments and hands-on engagement...

Today

  •   8 - 10 years exp.  •   Business Services

$200K - $220K *

Unlock potential by designing and managing a comprehensive data pipeline for insurance analytics. This hands-on role combines quantitative analysis with data engineering, directly influencing pricing...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$200K - $220K *

Lead the charge in building and managing a comprehensive reinsurance data pipeline while developing sophisticated models for pricing, reserving, and capital optimization. Collaborate with cross-functi...

Stamford, CTRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$200K - $220K *

Shape your career by designing and managing a comprehensive reinsurance data pipeline. Collaborate across teams to develop impactful models for pricing, reserving, and capital optimization, ensuring d...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$168K - $252K *

Lead the Customer Success team to ensure client retention, satisfaction, and growth. Collaborate cross-functionally to drive adoption of our data intelligence platform and align customer objectives wi...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Transform operations by leading a high-performing team to design and deploy intelligent automation solutions, driving innovation and measurable business value across the organization through RPA and A...

Toronto, ONIn-Person

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$136K - $189K *

Optimize value capture and measurement strategies for technology investments across Sales and Services, driving insights and recommendations to enhance productivity and ROI through cross-functional co...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$136K - $189K *

Lead the strategy for optimizing technology investments across Sales and Services, partnering with cross-functional teams to measure value, enhance productivity, and drive informed decision-making for...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$136K - $189K *

Lead the charge in optimizing technology investments across Sales and Services. Collaborate with cross-functional teams to measure value, enhance productivity, and drive strategic decision-making thro...

2 weeks ago

  •   11 - 15 years exp.  •   Business Services

$150K - $180K *

Shape strategic enterprise relationships and drive growth across key accounts. This senior leadership role involves engaging C-suite executives and orchestrating multi-year strategies and cross-functi...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$142K - $235K *

Transform commercial data strategy by leveraging insights to drive growth. Collaborate across teams to optimize data assets, enhance decision-making, and integrate AI capabilities, ensuring a consumer...

3 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$110K - $130K *

Elevate your career by partnering with us to manage financial planning, sales commissions, and budget oversight. Drive accuracy in payouts and reporting while collaborating with department heads to op...

6 days ago

  •   5 - 7 years exp.  •   Staffing

$250K - $400K *

Join a team that's shaping the future of AI by leading data architecture and engineering efforts. Drive innovation in knowledge systems and build a high-performing team to enhance our AI product portf...

1 week ago

  •   11 - 15 years exp.  •   Legal & Accounting

$250K - $400K *

Shape the future of AI by leading data architecture and engineering efforts, driving innovation in knowledge systems, and building a high-performing team to enhance our AI product portfolio through ro...

1 week ago

  •   11 - 15 years exp.  •   Legal & Accounting

$250K - $400K *

Transform the data architecture landscape by leading the AI platform team, shaping data strategies, and enhancing intelligence capabilities to drive innovation in AI products and solutions across the...

1 week ago

  •   11 - 15 years exp.  •   Legal & Accounting

$250K - $400K *

Unlock potential by leading the data architecture and AI platform, shaping intelligence capabilities, and driving innovation through a hands-on, player-coach approach while managing teams across the U...

1 week ago

  •   11 - 15 years exp.  •   Legal & Accounting

$250K - $400K *

Transform data architecture and AI capabilities by leading a senior team to build scalable, high-quality intelligence foundations for AI products, ensuring continuous improvement through practitioner...

1 week ago

  •   11 - 15 years exp.  •   Legal & Accounting

$250K - $400K *

Advance your career by leading the data architecture and AI platform team, shaping the intelligence foundation for innovative AI products. Drive strategy, build scalable solutions, and mentor a talent...

1 week ago

  •   11 - 15 years exp.  •   Legal & Accounting

$250K - $400K *

Architect the future of AI by leading data architecture and engineering teams. Own the end-to-end data layer, ensuring high-quality intelligence foundations for AI products while driving innovation an...

1 week ago

  •   11 - 15 years exp.  •   Legal & Accounting

$250K - $400K *

Lead the charge in shaping the data architecture and AI intelligence foundation, overseeing a senior team to enhance AI products through innovative data solutions and continuous improvement processes...

1 week ago

  •   11 - 15 years exp.  •   Legal & Accounting

$250K - $400K *

Lead the development of a robust data architecture and AI platform, overseeing data engineering, modeling, and science. Drive innovation in knowledge representation and retrieval systems while mentori...

1 week ago

  •   11 - 15 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.