Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$180K - $220K *

Make your mark at the forefront of data science, leveraging advanced analytics and machine learning to drive actionable insights and strategic solutions for marketing challenges while leading a talent...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Media

$180K - $220K *

Partner with us to lead our Data Science team by developing actionable insights, managing stakeholder expectations, and applying advanced analytics to drive marketing strategies and optimize decision...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Media

$180K - $220K *

Shape innovative data strategies and analytics to drive actionable insights, managing cross-functional teams in advanced predictive modeling, and enhancing client engagement through data storytelling...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Media

$148K - $175K *

Unlock your potential as a Director, leveraging insights and expertise to guide clients in navigating complex SaaS negotiations and market trends, while driving impactful strategies that enhance busin...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Champion data privacy initiatives by managing compliance, conducting assessments, and supporting consumer rights. Collaborate across teams to enhance privacy controls and ensure adherence to evolving...

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$73K - $112K *

Tackle complex data challenges by developing ETL packages and optimizing SQL queries. Collaborate with a dynamic team to enhance system performance and ensure reliable data feeds while delivering high...

Today

  •   Less than 5 years exp.  •   Media

$120K - $150K *

Drive impactful business research and analysis to recommend data-driven solutions. Utilize quantitative skills to tackle complex challenges and create user-friendly reports, emphasizing data storytell...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$134K - $194K *

Join a dynamic team to lead strategic planning, data analytics, and governance initiatives. Drive enterprise risk management and foster high-performing teams to translate strategy into measurable outc...

Toronto, ONIn-Person

4 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$102K - $179K *

Lead the charge in food analytics, guiding a team to transform data into actionable insights for sales and sourcing teams, while enhancing methodologies and fostering collaboration across stakeholders...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$99K - $160K *

Optimize customer service analytics by leveraging data engineering and BI solutions. Collaborate with cross-functional teams to enhance customer interactions through innovative metrics and insights, d...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$125K - $150K *

Drive operational excellence by leading a global team to deliver and optimize ERP solutions, ensuring alignment with business goals and compliance standards while fostering a culture of collaboration...

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$152K - $190K *

Transform client success through leading technology initiatives and driving modernization across digital platforms, infrastructure, and analytics to deliver measurable business outcomes in a rapidly e...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$195K - $245K *

Lead transformative AI strategy and implementation engagements in healthcare, guiding a team to deliver measurable value while driving business development and practice growth across multiple sectors...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$104K - $141K *

Drive data-driven insights by analyzing diverse data sources to create comprehensive dashboards that inform executive decision-making and enhance AI governance across the enterprise. Collaborate with...

Today

  •   Less than 5 years exp.  •   Transportation

$93K - $126K *

Unlock potential by guiding data-driven insights to enhance AI governance and performance. Collaborate across teams to create dashboards and reporting structures that inform executive decision-making...

Today

  •   Less than 5 years exp.  •   Transportation

$185K - $344K *

Unlock your potential by driving strategic customer engagement and analytics initiatives. Collaborate with cross-functional teams to enhance targeting strategies and improve decision-making, ultimatel...

East Hanover, NJRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Accelerate progress at a key corporate role leading pricing strategies for proposals, compliance, and team development in a dynamic environment focused on government contracting and financial manageme...

4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$175K - $225K *

Transform the AI landscape by leading strategic initiatives that enhance operational effectiveness and drive enrollment growth. Collaborate with diverse stakeholders to implement innovative AI solutio...

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$150K - $225K *

Lead the charge in transforming data, cloud, and AI architecture for private equity firms. Drive technology assessments, evaluate risks, and translate findings into strategic insights, while collabora...

Today

  •   8 - 10 years exp.  •   Business Services

$150K - $225K *

Elevate our technology practice by leading data, cloud, and AI architecture initiatives. Drive impactful assessments and strategic insights for private equity clients, ensuring alignment with business...

Today

  •   8 - 10 years exp.  •   Business Services

$150K - $225K *

Optimize data, cloud, and AI architecture strategies to enhance enterprise value. Lead engagements, assess technical systems, and translate findings into actionable insights for private equity clients...

Today

  •   8 - 10 years exp.  •   Business Services

$150K - $225K *

Lead the charge in data, cloud, and AI architecture, driving technology assessments and strategic insights for private equity firms. Collaborate with teams to enhance enterprise value through innovati...

Today

  •   8 - 10 years exp.  •   Business Services

$150K - $225K *

Join a team that's redefining technology strategy for private equity firms. Lead data, cloud, and AI architecture initiatives, ensuring alignment with business goals while managing client relationship...

Today

  •   8 - 10 years exp.  •   Business Services

$150K - $225K *

Join a team that's shaping the future of technology in private equity. Lead data, cloud, and AI architecture initiatives, driving enterprise value through strategic assessments and hands-on engagement...

Today

  •   8 - 10 years exp.  •   Business Services

$150K - $225K *

Lead the data, cloud, and AI architecture workstream, driving technology assessments and strategic insights for private equity clients. Collaborate with teams to enhance enterprise value through innov...

Today

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.