Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.
A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.
Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.
Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.
Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.
$202K - $240K *
Accelerate progress at our Analyst Relations team by leading strategic engagements and enhancing industry positioning. Drive insights that shape competitive intelligence while collaborating with stake...
Reposted 6 days ago
$185K - $344K *
Pioneer in portfolio analytics, driving key insights to guide enterprise-level decisions. Shape methodologies, mentor colleagues, and lead high-impact analytical workstreams for strategic planning and...
Reposted 1 week ago
$160K - $200K *
Lead the charge in shaping and executing the vision for a high-impact Paid Search practice, driving strategy, performance, and team development across traditional and AI search platforms while collabo...
1 week ago
Associate Director, Omnichannel & Media Strategy
$90K - $115K *
Explore a strategic leadership role focused on developing omnichannel engagement strategies that connect media, analytics, and customer experiences, driving measurable outcomes for healthcare brands a...
1 week ago
$155K - $194K *
Shape data-driven strategies by leading a high-performing team of data scientists. Collaborate across functions to solve complex challenges using machine learning and analytics, driving impactful solu...
Reposted 3 days ago
Senior Manager, Data Management
$110K - $130K *
Lead data management initiatives, ensuring quality deliverables and compliance with regulatory standards. Collaborate with vendors and internal teams to enhance processes and drive efficiencies in cli...
3 weeks ago
$110K - $130K *
Engage your expertise to lead client relationships and drive strategic initiatives in healthcare advertising. Oversee project execution, ensure compliance, and collaborate with teams to elevate client...
2 weeks ago
Global Advanced Analytics Partner (US)
$125K - $164K *
Join a team that's driving advanced analytics to enhance patient solutions. Collaborate across functions to leverage data insights, manage AI projects, and mentor junior talent, ensuring impactful del...
3 days ago
Managing Director, CFO Advisory Services
$263K - $395K *
Join a team that's shaping the future of finance transformation by leading high-impact FP&A engagements, mentoring talent, and driving business development in a dynamic, growth-oriented environment...
3 weeks ago
Director, Media Business Operations
$121K - $194K *
Lead operational excellence in media business operations, overseeing financials and team management across regions. Collaborate with clients and internal teams to drive efficiency and growth in advert...
2 weeks ago
Director, Corporate Underwriting Analytics and Digital Risk
$130K - $180K *
Shape the future of underwriting analytics by leading innovative risk management strategies, fostering collaboration across global teams, and driving compliance with enterprise guidelines to enhance m...
1 week ago
Director, Corporate Underwriting Analytics and Digital Risk
$130K - $180K *
Champion innovative underwriting analytics and digital risk solutions, driving compliance and performance management across global teams. Collaborate with stakeholders to enhance risk assessment metho...
1 week ago
Director, Corporate Underwriting Analytics and Digital Risk
$130K - $180K *
Engage in innovative underwriting analytics to enhance risk management strategies globally. Collaborate with diverse teams to drive compliance and optimize performance in mortality and morbidity risk...
1 week ago
$150K - $180K *
Lead transformative CX AI delivery initiatives, managing a $15-20M portfolio. Collaborate with cross-functional teams to drive measurable outcomes, stabilize programs, and foster client relationships...
2 weeks ago
$150K - $180K *
Lead transformative CX AI delivery initiatives, managing a diverse portfolio to drive measurable outcomes. Collaborate with client executives, optimize delivery models, and mentor teams to ensure succ...
2 weeks ago
$150K - $180K *
Accelerate progress at the forefront of CX AI delivery, leading complex programs to measurable outcomes. Manage a diverse portfolio, drive client engagement, and foster innovation in AI-driven solutio...
2 weeks ago
$150K - $180K *
Transform client experiences by leading AI-driven contact center solutions. Manage a diverse portfolio, ensuring delivery excellence and strategic growth while mentoring a high-performance team in a d...
2 weeks ago
$150K - $180K *
Oversee the delivery of complex CX AI programs, ensuring measurable outcomes and client satisfaction. Lead a multidisciplinary team, manage a $15-20M portfolio, and drive growth through strategic part...
2 weeks ago
$150K - $180K *
Join a dynamic team to lead CX AI delivery, transforming complex programs into measurable outcomes. Manage a $15-20M portfolio, drive client engagement, and foster innovation in AI-driven customer exp...
2 weeks ago
Category Management Senior Client Lead
$110K - $130K *
Engage with data to deliver actionable insights that drive category growth and enhance client decision-making. Collaborate with stakeholders to translate shopper behavior into strategic recommendation...
3 weeks ago
Senior Director, Talent & People Analytics
$184K - $230K *
Lead the development of talent strategies that enhance organizational performance and employee experience. Oversee talent management, analytics, and succession planning while partnering with HR and bu...
4 weeks ago
$150K - $180K *
Transform guest engagement by leading end-to-end CRM strategies, collaborating across teams to drive sales growth and enhance brand loyalty. Play a key role in evolving CRM capabilities and shaping en...
3 weeks ago
Product Director - Data Products
$160K - $200K *
Shape the future of data-driven decision-making by leading cross-functional teams to develop innovative data products that enhance analytics and operational efficiency across diverse business lines in...
1 week ago
Product Director - Data Products
$160K - $190K *
Unlock potential by leading cross-functional data product teams to drive analytics and AI capabilities, shaping strategies that enhance decision-making across diverse business lines in a dynamic finan...
Reposted 1 week ago
Sr Technical Program Manager, AWS Analytics Engineering
$148K - $201K *
Unlock potential by leading cross-organizational programs in data technology, driving strategy and delivery for foundational datasets and analytics. Collaborate with diverse teams to ensure alignment...
2 weeks ago
What does a Director of Customer Analytics do?
A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.
What qualifications are common for Director, Customer Analytics jobs?
Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.
Which industries hire Directors of Customer Analytics?
Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.
How much do Director, Customer Analytics jobs pay?
Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.
Where can I find Director, Customer Analytics jobs?
You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.