Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.
A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.
Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.
Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.
Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.
Senior Director, Customer Support
$155K - $195K *
Manage the transformation of Customer Support into a strategic function, driving operational efficiency and enhancing service quality. Lead a team to implement innovative strategies that elevate the c...
6 days ago
Head of Insights & Analytics, North America
$110K - $135K *
Elevate insights and analytics to drive brand growth and consumer understanding. Collaborate with cross-functional teams to transform data into actionable strategies, shaping the future of a leading c...
2 weeks ago
Consumer Bank Checking Acquisition & Marketing Analytics Manager
$96K - $181K *
Partner with us to drive consumer growth through insightful data analysis and marketing strategies. This hands-on role combines analytics leadership with mentoring as you shape campaigns and benchmark...
Reposted 2 weeks ago
Consumer Bank Checking Acquisition & Marketing Analytics Manager
$96K - $181K *
Accelerate progress at Consumer Banking by leading analytics to drive growth in household and checking portfolios. Engage cross-functional teams, mentor analysts, and utilize data insights to enhance...
Reposted 2 weeks ago
Consumer Bank Checking Acquisition & Marketing Analytics Manager
$96K - $181K *
Unlock potential by leading analytics initiatives that drive consumer banking growth. Collaborate with analysts, spearhead campaign strategies, and deliver impactful insights that connect marketing ex...
Reposted 2 weeks ago
Consumer Bank Checking Acquisition & Marketing Analytics Manager
$96K - $181K *
Unlock your potential in a dynamic role driving consumer growth through analytics. Lead projects, mentor others, and connect marketing strategies to measurable outcomes. Shape the future of consumer b...
Reposted 2 weeks ago
Consumer Bank Checking Acquisition & Marketing Analytics Manager
$96K - $181K *
Innovate consumer banking strategies by leading analytics to drive household growth and campaign performance. Collaborate with teams to build actionable insights and deliver impactful marketing outcom...
Reposted 2 weeks ago
Executive Director, Retail Pricing
$131K - $303K *
Optimize strategic discounting and coupon initiatives to drive profitable growth through data-driven insights and cross-functional collaboration, enhancing customer experience while maintaining margin...
Reposted 1 week ago
$179K - $259K *
Lead the charge in enterprise-wide data warehousing, navigating design and development across multiple units. Drive data governance and AI initiatives while ensuring security compliance and operationa...
Reposted 2 weeks ago
$120K - $145K *
Advance your career by leading data-driven transformations, managing diverse teams, and delivering tailored AI solutions that drive growth and value for clients in a dynamic, agile environment...
3 weeks ago
$120K - $145K *
Lead the charge in data-driven transformation, guiding teams to deliver tailored AI solutions while managing client relationships and driving business growth in a dynamic environment...
3 weeks ago
$120K - $145K *
Lead the charge in data-driven transformation, guiding teams to deliver tailored AI solutions that drive growth and enhance client relationships while identifying new business opportunities for long-t...
3 weeks ago
$90K - $110K *
Shape the future of consumer lending by analyzing credit risk and performance data to drive strategic insights for financial institutions, optimizing their underwriting processes and enhancing portfol...
Reposted 3 weeks ago
Director, Customer Success Management (MuleSoft)
$205K - $298K *
Accelerate customer success by leading a team of CSMs to drive product adoption, renewals, and growth. Collaborate cross-functionally to enhance customer experience and deliver strategic insights, ens...
3 days ago
Director, Customer Success Management (MuleSoft)
$171K - $273K *
Drive customer success by leading a team to enhance product adoption, renewals, and growth. Collaborate cross-functionally to resolve issues and improve customer experiences, ensuring alignment with s...
3 days ago
Director, Customer Success Management (MuleSoft)
$171K - $273K *
Lead the charge in driving customer success for enterprise clients, managing a team of Customer Success Managers to enhance product adoption, renewals, and growth. Collaborate cross-functionally to de...
3 days ago
Director, Customer Success Management (MuleSoft)
$205K - $298K *
Transform customer success by leading a team of CSMs to drive product adoption, renewals, and growth. Collaborate cross-functionally to enhance customer experiences and ensure seamless integration of...
3 days ago
Director, Customer Success Management (MuleSoft)
$171K - $273K *
Lead the charge in driving customer success and product adoption for enterprise clients. Manage a team of Customer Success Managers, ensuring exceptional service and strategic growth while collaborati...
3 days ago
Director, Customer Success Management (MuleSoft)
$205K - $298K *
Join a team that's driving customer success through strategic leadership and collaboration. You'll manage a skilled team, enhance customer experiences, and ensure product adoption, all while fostering...
3 days ago
Director, Customer Success Management (MuleSoft)
$205K - $298K *
Transform customer success by leading a dynamic team to drive product adoption, renewals, and growth. Collaborate cross-functionally to enhance customer experiences and deliver strategic insights that...
3 days ago
Director, Customer Success Management (MuleSoft)
$171K - $273K *
Elevate customer success by leading a team of CSMs to drive product adoption, renewals, and growth. Collaborate cross-functionally to enhance customer experience and ensure alignment with business obj...
3 days ago
$145K - $165K *
Elevate Property Operations by leading a dedicated analytics pod, driving impactful solutions that enhance operational performance and decision-making across a vast apartment portfolio. Collaborate cl...
4 weeks ago
$145K - $165K *
Lead the Property Operations pod to enhance decision-making through analytics and AI. Drive impactful solutions, manage team performance, and collaborate with business leaders to optimize property ope...
4 weeks ago
$145K - $165K *
Lead the Property Operations pod to enhance decision-making through analytics and AI. Collaborate with business leaders to identify opportunities, drive impactful solutions, and build a high-performin...
4 weeks ago
$145K - $165K *
Transform Property Operations by leading a dedicated analytics pod that drives impactful business decisions through innovative AI solutions and data-driven insights, ensuring operational excellence ac...
4 weeks ago
What does a Director of Customer Analytics do?
A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.
What qualifications are common for Director, Customer Analytics jobs?
Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.
Which industries hire Directors of Customer Analytics?
Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.
How much do Director, Customer Analytics jobs pay?
Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.
Where can I find Director, Customer Analytics jobs?
You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.