Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.
A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.
Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.
Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.
Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.
Director, Salesforce Delivery & Architecture
$160K - $190K *
Champion the evolution of enterprise Salesforce solutions by leading strategy, architecture, and global delivery teams. Drive innovation and align technology with business priorities to enhance platfo...
6 days ago
Director, Salesforce Delivery & Architecture
$175K - $210K *
Innovate the future of enterprise technology by leading Salesforce strategy, architecture, and delivery. Collaborate with global teams to drive scalable solutions that align with business goals and en...
6 days ago
Director, Salesforce Delivery & Architecture
$175K - $210K *
Drive the evolution of our enterprise Salesforce platform by leading strategy, architecture, and global delivery teams. Collaborate with senior leaders to align technology with business goals and ensu...
6 days ago
Director, Salesforce Delivery & Architecture
$160K - $190K *
Advance your career by leading the strategy and delivery of a global Salesforce platform. Drive innovation, manage cross-functional teams, and align technology with business goals to enhance enterpris...
6 days ago
Director, Salesforce Delivery & Architecture
$160K - $190K *
Elevate your career by leading the strategy and delivery of a global Salesforce platform. Drive innovation, manage cross-functional teams, and align technology with business goals to achieve measurabl...
6 days ago
Director, Salesforce Delivery & Architecture
$160K - $190K *
Elevate your career by leading the strategy and delivery of a global Salesforce platform. Drive architecture, innovation, and governance while collaborating with senior leaders to align technology wit...
6 days ago
Director of Data and Analytics
$125K - $150K *
Lead the charge in shaping our data and analytics architecture, driving governance and strategy. Collaborate closely with teams to transform data into actionable insights, ensuring quality and trust i...
2 weeks ago
Lead Data Analyst, Audience & Subscriber Insights
$95K - $115K *
Analyze digital audience behavior to drive engagement and growth. Partner with cross-functional teams to develop actionable insights and segmentation strategies, translating complex data into clear re...
4 weeks ago
$110K - $130K *
Join a dynamic team as a Senior Consultant, where you'll lead project initiatives, develop impactful BI solutions, and mentor emerging talent while tackling complex business challenges for clients...
Reposted 3 weeks ago
Global Director of Data Operations
$150K - $180K *
Drive the global data operations strategy, ensuring high-quality data collection and delivery for robotics. Lead a hybrid team, optimize processes, and collaborate cross-functionally to meet client ne...
2 weeks ago
Manager, Analytics, Customer Experience
$184K - $271K *
Partner with us to lead a dynamic team of data scientists in shaping customer experience analytics. You'll drive the strategy for measuring resolution quality and cost, enhancing interactions, and col...
Reposted 3 weeks ago
Manager, Analytics, Customer Experience
$184K - $271K *
Join a team that shapes customer experiences through data analytics. Lead a skilled group of data scientists to enhance support resolutions, improve operational efficiency, and drive strategy by uncov...
Reposted 3 weeks ago
Manager, Analytics, Customer Experience
$184K - $271K *
Take ownership of customer experience analytics by leading a team of data scientists to refine resolution metrics, enhance support interactions, and align strategies across functions, driving impactfu...
Reposted 3 weeks ago
Manager, Analytics, Customer Experience
$184K - $271K *
Empower a team of data scientists to enhance customer resolution quality, driving insights and measurable improvements across support operations while collaborating with various stakeholders to shape...
Reposted 3 weeks ago
Manager, Analytics, Customer Experience
$184K - $271K *
Lead the charge in enhancing customer interactions by guiding a team of data scientists to analyze support operations. Define success metrics, improve resolution processes, and partner with cross-func...
Reposted 3 weeks ago
Manager, Analytics, Customer Experience
$184K - $271K *
Transform customer experience by leading a data science team to improve resolution metrics, drive impactful strategies, and enhance AI-driven support tools, while collaborating with cross-functional p...
Reposted 3 weeks ago
Manager, Market Intelligence & Commercial Analytics
$110K - $130K *
Lead the charge in market intelligence and sales support, bridging teams to drive insights and strategies in U.S. power markets. Collaborate cross-functionally to identify opportunities and enhance cu...
2 weeks ago
Managing Director, Marketing Science
$250K - $300K *
Drive impactful business transformations by leveraging data insights and analytics. Collaborate with C-suite executives to enhance marketing strategies and foster growth. Lead a talented team while sh...
5 days ago
Managing Director, Marketing Science
$150K - $250K *
Lead the charge in delivering innovative analytics solutions, collaborating with clients and internal teams to drive impactful business outcomes through data strategy and insights, while mentoring tal...
5 days ago
Senior Manager, Syndicated Data & Analytics, BPA
$128K - $193K *
Lead the charge in developing and managing the North America syndicated data strategy, ensuring data governance and performance measurement align with enterprise decision-making to drive actionable in...
Yesterday
Director, CRM - Email, SMS & Retention Marketing
$110K - $130K *
Transform customer engagement by owning and optimizing retention strategies, lifecycle journeys, and multi-channel communications. Lead a team to enhance patient satisfaction and drive measurable resu...
Reposted 3 days ago
$100K - $120K *
Unlock potential by leveraging your expertise in data analysis and psychometrics to drive innovative assessment solutions. Collaborate with a dynamic team to enhance educational outcomes through advan...
3 weeks ago
$95K - $115K *
Analyze data to drive strategic decisions in collections operations, utilizing advanced analytics techniques. Collaborate with teams to enhance reporting systems and provide insights that influence ma...
4 days ago
$95K - $115K *
Elevate your career by leveraging advanced analytics to drive strategic insights and enhance collections operations. Collaborate with teams to optimize processes and deliver impactful recommendations...
4 days ago
Director - Business Intelligence
$125K - $190K *
Lead business intelligence initiatives to enhance data-driven decision-making and operational performance in Consumer Banking. Collaborate across teams to develop actionable insights, KPI frameworks...
Reposted 4 days ago
What does a Director of Customer Analytics do?
A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.
What qualifications are common for Director, Customer Analytics jobs?
Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.
Which industries hire Directors of Customer Analytics?
Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.
How much do Director, Customer Analytics jobs pay?
Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.
Where can I find Director, Customer Analytics jobs?
You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.