Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$150K - $180K *

Accelerate growth by leading the sales cycle for enterprise solutions, engaging legal professionals from major law firms. Build robust relationships, manage multi-stakeholder deals, and drive revenue...

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $100K *

Unlock your potential as a strategic leader in client experience and media relations, driving impactful corporate communications and earned media strategies for diverse clients while mentoring junior...

5 days ago

  •   5 - 7 years exp.  •   Media

$85K - $100K *

Lead the charge in shaping corporate narratives and media strategies, managing client relationships and integrated communications programs. Drive impactful storytelling and earned media efforts while...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Media

$85K - $100K *

Elevate client experiences by leading integrated communications strategies, managing relationships, and securing impactful media coverage. Collaborate with teams to translate complex challenges into c...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Media

$113K - $133K *

Help us drive growth by managing strategic healthcare and financial services accounts, leveraging data collaboration and measurement solutions to meet client objectives and achieve revenue targets whi...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $160K *

Drive client success in our lab network by managing relationships, ensuring renewals, and identifying growth opportunities. Collaborate across teams to enhance processes and improve client experiences...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $125K *

Lead the charge in innovative social media strategies, driving engagement and brand growth through integrated campaigns. Mentor a passionate team while collaborating across platforms to deliver impact...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$131K - $175K *

Manage complex technology initiatives across IT, enhancing program delivery and maturing the PMO. Collaborate with leadership to drive strategic projects, ensuring alignment and efficiency in executio...

California, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$100K - $230K *

Lead the charge in driving innovative Paid Social strategies, managing daily operations, and mentoring a dynamic team. Collaborate with clients to enhance their digital presence and achieve impactful...

1 week ago

  •   5 - 7 years exp.  •   Media

$116K - $146K *

Champion data-driven decision-making by leading Business Intelligence projects, overseeing data modeling, and implementing innovative solutions to enhance institutional performance and support strateg...

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$225K - $240K *

Transform business growth by leading a high-performing sales team, driving strategic initiatives, and enhancing client relationships to accelerate revenue across digital solutions in North America...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$115K - $125K *

Lead investment consulting initiatives across a designated market, ensuring high-quality analysis and fiduciary guidance. Collaborate with teams to deliver strategic insights and support local executi...

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $200K *

Lead the charge in driving growth across key sell-side financial institutions. Own strategic accounts, build senior relationships, and close expansion opportunities while navigating complex sales cycl...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$115K - $125K *

Lead the deployment of investment consulting strategies, ensuring high-quality analysis and fiduciary guidance while managing a team and collaborating with Advisors to enhance client outcomes across t...

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $160K *

Transform agency partnerships by leading business development and sales initiatives, leveraging healthcare data and media expertise to drive revenue growth and enhance customer loyalty across multiple...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $100K *

Elevate financial operations by leading client finance initiatives, ensuring compliance, and driving process improvements. Collaborate with cross-functional teams to deliver actionable insights and su...

5 days ago

  •   5 - 7 years exp.  •   Media

$125K - $150K *

Lead the sales strategy and team in driving growth across the Central Territory. Build elite partnerships, mentor high-performing teams, and leverage market expertise to exceed revenue goals in the co...

3 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$110K - $130K *

Transform client support by owning and enhancing digital tools. Drive innovation through hands-on development in Salesforce and AI platforms, ensuring seamless user experiences and measurable outcomes...

CanadaRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Lead the charge in enhancing client relationships and driving business growth. Oversee strategic account management, ensuring client satisfaction while identifying new opportunities. Collaborate with...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$254K - $445K *

Lead the charge in defining and evolving the visual direction of our product portfolio, ensuring a cohesive and modern user experience while integrating AI and accessibility into design practices acro...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$181K - $236K *

Champion clinical operations by leading strategic execution of clinical studies, ensuring compliance, quality, and timely delivery. Manage cross-functional teams and oversee vendor partnerships to ach...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$85K - $110K *

Deliver exceptional client service and operational excellence in wealth management. Leverage your expertise to support high-net-worth clients, manage accounts, and ensure compliance while mentoring ju...

Vancouver, BCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by managing complex real estate transactions for corporate clients. Lead site selections, financial analyses, and negotiations while coordinating multiple stakeholders to drive succes...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Transform real estate transactions by managing complex portfolios, leading negotiations, and collaborating with stakeholders to deliver strategic solutions for corporate clients...

Dallas, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$125K - $185K *

Transform corporate services category strategy by leading client engagements, orchestrating sourcing initiatives, and delivering measurable value through strategic planning and execution in a dynamic...

Today

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.