Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$135K - $179K *

Transform your career by leading strategic client relationships and driving growth. As a key decision-maker, you'll guide teams, foster collaboration, and leverage agency expertise to achieve client g...

5 days ago

  •   8 - 10 years exp.  •   Media

$120K - $185K *

Unlock potential by transforming client partnerships and driving growth. Lead teams to deliver innovative solutions, manage complex projects, and foster strong relationships while mentoring talent and...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Media

$200K - $250K *

Join a team that's driving sales excellence by leading a diverse group of AEs, fostering a proactive pipeline culture, and leveraging AI tools for enhanced efficiency and coaching. Your leadership wil...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Drive client satisfaction and business growth by leading initiatives, managing relationships, and executing strategies that enhance service delivery and market presence while ensuring effective commun...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$85K - $90K *

Empower client success by managing relationships and driving growth through strategic account management, project oversight, and timely reporting. Collaborate with teams to enhance service delivery an...

5 days ago

  •   Less than 5 years exp.  •   Media

$100K - $120K *

Join us to lead client strategy in a dynamic agency, fostering relationships and driving innovative marketing solutions. Collaborate with teams to deliver impactful campaigns and strategic recommendat...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$120K - $180K *

Join a dynamic team as a leader driving business development in the life sciences sector. You'll cultivate client relationships, generate sales leads, and design strategic solutions to enhance our ser...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$114K - $152K *

Shape the strategic direction for digital brands, leading a team to drive innovation and client success in programmatic and direct digital campaigns. Foster collaboration and operational efficiency wh...

6 days ago

  •   5 - 7 years exp.  •   Media

$114K - $152K *

Transform strategic direction for digital brands, leading a team to optimize programmatic campaigns and client relationships while driving innovation and operational efficiency in a dynamic environmen...

New York, NYRemote

6 days ago

  •   5 - 7 years exp.  •   Media

$160K - $200K *

Join a team that's redefining forensics and collections globally. Lead a skilled team, enhance operational efficiency, and drive client engagement while ensuring compliance and defensibility across re...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Legal & Accounting

$110K - $130K *

Unlock potential by providing strategic leadership for business services and governance, ensuring operational excellence across multiple departments while fostering collaboration and continuous improv...

Edmonton, ABIn-Person

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $200K *

Lead and shape business development strategies to drive growth in the Manufacturing and Distribution sector. Collaborate with partners to expand client relationships and enhance market presence throug...

2 days ago

  •   11 - 15 years exp.  •   Legal & Accounting

$90K - $110K *

Lead integrated media strategies across diverse clients, connecting insights, objectives, and creative execution to drive impactful results while mentoring a high-performing team and enhancing agency...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$141K - $177K *

Drive strategic initiatives and operational excellence by leading technology solutions, collaborating with stakeholders, and ensuring project success through effective management and innovative proble...

Chicago, ILRemote

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$141K - $177K *

Reimagine operational strategies as you lead technology initiatives, driving efficiency and collaboration across teams. Engage with stakeholders to ensure project success while adapting to evolving bu...

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$200K - $290K *

Empower strategic growth by leading integrated planning for complex accounts. Develop innovative brand strategies leveraging insights while mentoring high-performing teams and fostering collaboration...

5 days ago

  •   8 - 10 years exp.  •   Media

$125K - $150K *

Shape the future of utility account management by leading strategic growth initiatives across the Eastern US. Drive commercial operations, build executive relationships, and enhance proposal quality t...

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $145K *

Shape the future of global partnerships and promotions, leading major growth campaigns across markets. Drive fan engagement and business results through strategic collaboration and innovative marketin...

3 weeks ago

  •   11 - 15 years exp.  •   Media

$100K - $160K *

Join our dynamic team to shape brand strategies in the creator economy. Leverage your expertise in strategic planning and creator culture to drive impactful campaigns that resonate authentically with...

5 days ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Lead innovative client strategies, leveraging data to optimize sales growth, enhance national programs, and foster partnerships that drive mutual success and profitability in a dynamic, consumer-focus...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Grow your career with a dynamic role coordinating client strategies, driving sales initiatives, and leveraging data-driven insights to achieve business objectives while enhancing client relationships...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$136K - $160K *

Drive global procurement strategies and foster client relationships while overseeing multi-regional teams. Lead sourcing initiatives, ensure compliance, and deliver measurable value aligned with clien...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$170K - $180K *

Empower our team to drive innovative sports sponsorship activations, managing high-profile client partnerships and executing impactful experiential programs across major professional sports leagues. L...

5 days ago

  •   11 - 15 years exp.  •   Media

$110K - $130K *

Elevate client advisory services by leading strategic initiatives, enhancing operational efficiency, and fostering team development to drive growth and deliver exceptional client-focused solutions...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$110K - $130K *

Drive the success of client advisory services by leading strategic initiatives, enhancing operational efficiency, and fostering team development to achieve exceptional client-focused outcomes and alig...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.