Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$97K - $133K *

Join a team that's redefining influencer marketing strategies across diverse industries. Leverage your expertise to drive client satisfaction and campaign success while mentoring a collaborative team...

1 week ago

  •   5 - 7 years exp.  •   Media

$150K - $233K *

Shape the future of contract management by leading negotiations, ensuring compliance, and guiding a team in the administration of complex agreements. Drive strategic relationships and oversee contract...

4 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$154K - $220K *

Shape the future of marketing analytics by leading innovative data strategies, fostering client relationships, and mentoring teams to unlock growth opportunities through advanced analytics and audienc...

5 days ago

  •   11 - 15 years exp.  •   Media

$160K - $170K *

Transform client engagement by leading a high-performing team, ensuring operational excellence and strategic growth. Drive business development and foster relationships to exceed client expectations w...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$170K - $200K *

Drive the strategic vision for enterprise finance applications, enhancing planning and consolidation processes through advanced analytics and machine learning. Collaborate with IT to ensure seamless i...

Yesterday

  •   11 - 15 years exp.  •   Real Estate & Construction

$190K - $250K *

Champion client success by leading a dynamic team, driving growth, and fostering innovation. Leverage your strategic insight to enhance client relationships and elevate agency standards while navigati...

4 days ago

  •   11 - 15 years exp.  •   Media

$150K - $180K *

Engage in strategic business development to drive growth, build client relationships, and manage sales pipelines in corporate real estate. Ideal for proactive professionals eager to excel in a dynamic...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $150K *

Lead the charge in developing strategic frameworks that drive client success. Collaborate cross-functionally to craft innovative solutions, mentor teams, and ensure strategic excellence across integra...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $150K *

Transform the future of strategic communications by leading cross-functional teams to develop innovative, data-driven strategies that drive client success and foster long-term relationships in a dynam...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $150K *

Champion integrated marketing by driving innovative campaigns and strategies across health and technology sectors. Lead social, influencer, and creative teams to deliver impactful solutions while nurt...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $150K *

Join a team that's driving innovative integrated marketing strategies across health and technology sectors, managing client relationships, and leading multi-channel campaigns. Take charge of program e...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Develop and manage sales strategies for the Flooring division, focusing on client relationships, sales forecasts, and operational efficiency to drive revenue growth and ensure quality standards in pro...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$220K - $260K *

Drive new business initiatives and lead a high-performing team to exceed sales targets. Develop innovative strategies, coach your team, and create a culture of success in a fast-paced, remote environm...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $150K *

Elevate partner relationships in a strategic leadership role responsible for guiding a team and enhancing partner success through AI-driven workflows and high-touch service...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $250K *

Lead the Business Analytics team to deliver innovative marketing solutions, driving client growth through strategic data integration and analytics. Collaborate with cross-functional teams to optimize...

Reposted 5 days ago

  •   11 - 15 years exp.  •   Media

$150K - $250K *

Elevate your career by leading innovative data strategies that drive client success. Collaborate with cross-functional teams to unlock insights and deliver cutting-edge marketing solutions, while ment...

6 days ago

  •   11 - 15 years exp.  •   Media

$172K - $203K *

Empower the distribution strategy by designing and managing rate content across channels, ensuring accurate delivery and partner trust. Collaborate with cross-functional teams to build scalable progra...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $215K *

Unlock potential by leading media operations to enhance team processes and workflows. Collaborate with cross-functional teams to deliver innovative solutions and drive campaign success while managing...

Today

  •   5 - 7 years exp.  •   Media

$125K - $150K *

Champion integrated marketing strategies to drive growth through innovative demand generation and account-based marketing. Lead a dynamic team, optimize multi-channel campaigns, and enhance stakeholde...

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$90K - $140K *

Empower your career by leading strategic brand initiatives and social campaigns. Drive client relationships, inspire teams, and deliver exceptional results in a fast-paced environment focused on cultu...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Media

$150K - $180K *

Unlock growth by developing relationships with senior executives, driving member acquisition, and enhancing long-term member value. Collaborate closely with internal partners to ensure seamless engage...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$95K - $115K *

Lead the charge in developing and executing strategic communications for healthcare clients. Collaborate with teams to deliver innovative solutions, manage client relationships, and mentor junior staf...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Lead strategic communications initiatives, fostering client relationships and guiding project execution. Drive innovative solutions in healthcare communications while mentoring team members and ensuri...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$171K - $230K *

Drive strategic healthcare communications by leading client relationships, managing integrated teams, and executing innovative corporate health strategies. Shape the future of corporate healthcare whi...

5 days ago

  •   8 - 10 years exp.  •   Media

$160K - $195K *

Join a team that's driving project excellence across a multibrand portfolio. Lead and inspire a diverse group of Project Managers while overseeing client deliverables from planning to execution, ensur...

5 days ago

  •   Less than 5 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.