Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
Director, Customer & Growth Business Transformation Lead
$134K - $269K *
Take ownership of transformative business strategies, leading integrated Customer & Growth initiatives. Drive operational excellence and change management to enhance revenue generation and client sati...
Today
Director, Customer & Growth Business Transformation Lead
$134K - $269K *
Lead transformative initiatives that enhance commercial operations, driving growth and maximizing value through strategic change management and process optimization. Collaborate with executives to ens...
2 weeks ago
$80K - $95K *
Accelerate client engagement by driving business development initiatives, fostering relationships, and delivering tailored solutions. Collaborate with a dedicated team to expand existing accounts and...
Yesterday
$80K - $95K *
Join a dynamic team to drive business development and client engagement. Leverage your expertise to build relationships, identify opportunities, and deliver tailored solutions while embodying core val...
Yesterday
$125K - $150K *
Lead strategic client partnerships, driving revenue growth and team performance. Build executive relationships and define long-term vision for account success while identifying expansion opportunities...
Today
Head of Client Success and Operations
$110K - $130K *
Join a team that's redefining client success! Lead and develop a dynamic group of 15-30 professionals while owning end-to-end department performance, delivering exceptional outcomes and driving organi...
Reposted today
Senior Manager, Client Leadership
$97K - $155K *
Drive client relationships and omni program development, leading projects from brief to execution. Collaborate with cross-functional teams to enhance business growth while managing budgets and expecta...
Yesterday
Director, Strategy and Operations - Member Services
$160K - $210K *
Lead the charge in shaping the strategy and operational integration for Member Services, driving performance insights and transformation initiatives while collaborating cross-functionally to enhance m...
2 days ago
$150K - $175K *
Transform data operations by leading strategic initiatives, enhancing business intelligence tools, and fostering cross-functional partnerships. Drive project management and team development while ensu...
Yesterday
$130K - $150K *
Oversee the end-to-end data enablement process, ensuring accurate taxonomy governance and data quality while collaborating with cross-functional teams to enhance campaign reporting and operational eff...
Reposted 5 days ago
$130K - $150K *
Drive data excellence by leading taxonomy governance and reporting for campaigns. Collaborate with cross-functional teams to ensure data quality and operational efficiency while mentoring resources to...
Reposted 5 days ago
$145K - $175K *
Lead the strategy and execution of data management and governance, ensuring data integrity and operational excellence across media channels. Collaborate with teams to drive automation and enhance busi...
5 days ago
$145K - $175K *
Unlock the potential of data management by leading strategic initiatives, enhancing business intelligence solutions, and fostering cross-functional partnerships to drive operational excellence and dat...
2 weeks ago
$145K - $175K *
Champion data excellence by leading strategic initiatives in data management, governance, and analytics. Drive operational efficiency and foster cross-functional collaboration to enhance client outcom...
2 weeks ago
Associate Director, Broadcast Creative Producer
$95K - $115K *
Champion the delivery of innovative broadcast and video content from concept to final production. Collaborate across teams to ensure quality, timelines, and budgets are met while navigating regulatory...
1 month ago
$125K - $150K *
Elevate your career by managing a diverse portfolio of global clients, translating complex risk profiles into tailored insurance solutions while fostering long-term relationships and driving strategic...
2 days ago
Senior Director of Client Financial Services
$150K - $170K *
Join a dynamic team to lead client financial services, ensuring excellence in financial reporting and management for nonprofit clients. Drive strategic initiatives, mentor team members, and enhance co...
1 week ago
Director, People Business Partner
$125K - $250K *
Partner with us to align people strategies with business goals, driving workforce planning and transformation initiatives. Collaborate with leaders to enhance employee experience and ensure organizati...
2 weeks ago
$125K - $150K *
Advance business growth in the US DoD market through strategic partnerships, opportunity shaping, and long-range pipeline management while collaborating with leadership and shaping bids to align tech...
Reposted 3 weeks ago
Director, Technology Growth and Client Partnerships
$150K - $180K *
Lead transformative growth by building client partnerships and driving technology solutions. Engage with senior leaders to identify needs, shape proposals, and ensure successful project delivery while...
1 week ago
Director, Client Enablement Manager
$125K - $150K *
Lead strategic initiatives to enhance client enablement, manage resources, and drive productivity across the Americas. Collaborate with internal and external partners to achieve organizational goals a...
1 week ago
Director of Client Services - Chicago
$145K - $165K *
Drive client satisfaction and business growth by leading initiatives, managing relationships, and executing strategies for new market development while ensuring effective communication and feedback pr...
3 weeks ago
$190K - $250K *
Unlock your potential by delivering strategic communications advice in the Healthcare sector. Lead teams, engage stakeholders, and drive business development while fostering a collaborative environmen...
2 weeks ago
$150K - $180K *
Transform the accounting landscape by leading a dynamic team, ensuring operational excellence and compliance while driving strategic financial initiatives across multiple revenue-generating entities...
Yesterday
$80K - $100K *
Join a team that's dedicated to enhancing financial operations and reporting. Collaborate with cross-functional teams to ensure accurate financial management, streamline workflows, and support decisio...
2 weeks ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.