Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$168K - $227K *

Join a dynamic team to architect and deliver innovative software tools for integration testing in complex hardware and software systems, enhancing verification processes for space and terrestrial appl...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Engineer innovative software solutions by developing, sustaining, and troubleshooting applications. Collaborate on integration with COTS and FOSS products while leveraging modern technologies to enhan...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Empower innovation by developing full stack solutions that enhance user experiences and optimize backend systems. Collaborate with cross-functional teams to deliver scalable applications that meet evo...

CanadaRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Drive the development of core features across the full stack, collaborating with product and design teams to enhance user experiences and backend systems. Leverage your expertise in React, PHP, and mo...

Toronto, ONIn-Person

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Innovate with us as a Full Stack Developer, crafting seamless user experiences and robust backend systems. Collaborate across teams to enhance our workforce management platform, utilizing modern techn...

Vancouver, BCIn-Person

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$405K - $485K *

Shape the future of user experiences by designing and building innovative memory and search systems. Collaborate across teams to enhance product quality and user engagement while ensuring privacy and...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$405K - $485K *

Join us to design and build innovative memory and search experiences that enhance user interaction across platforms. Collaborate with cross-functional teams to create impactful products that prioritiz...

Seattle, WARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$405K - $485K *

Join a team that's redefining user experiences by designing and shipping innovative memory and search features. Collaborate across disciplines to enhance product quality and user engagement while resp...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$141K - $177K *

Join us to shape the future of cybersecurity by leading product vision and strategy for our innovative Autonomous and Continuous pentesting platform, driving impactful solutions that enhance security...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $145K *

Elevate the Solutions Architecture team by developing internal tools and automations that enhance workflows, drive efficiency, and support scalable solutions. Collaborate closely with architects to tr...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $140K *

Elevate mission success by providing hands-on integration support, troubleshooting, and deployment for critical systems. Collaborate closely with engineering and operations teams to ensure optimal per...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$150K - $175K *

Transform customer experiences by leading the development of AWS Cloud contact center solutions. Collaborate with teams to design, implement, and optimize innovative software solutions that exceed cli...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Optimize data pipelines and models to enhance product insights and user engagement. Collaborate with cross-functional teams to ensure accurate data representation and support decision-making through a...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$130K - $280K *

Empower engineering teams by enhancing developer tools and workflows, ensuring reliable CI/CD processes and automated environments that streamline code development, testing, and deployment for optimal...

5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$125K - $208K *

Drive innovation by designing and optimizing web interfaces and APIs, collaborating with cross-functional teams to deliver scalable solutions while mentoring junior engineers and enhancing production...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$119K - $179K *

Drive customer success by managing relationships across the Healthcare portfolio, promoting product adoption, resolving issues, and developing strategic success plans to maximize client satisfaction a...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$119K - $179K *

Engage with healthcare clients to enhance product adoption and foster long-term partnerships. Monitor customer health, facilitate SaaS implementations, and resolve issues while serving as a trusted ad...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$119K - $179K *

Play a key role in enhancing customer engagement as a vital advocate in our Customer Success Team. Leverage your expertise in Healthcare and SaaS solutions to drive user satisfaction and strategic gro...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$119K - $179K *

Support customer success through proactive relationship management, driving adoption, and ensuring satisfaction within a Healthcare portfolio. Collaborate with cross-functional teams to address client...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$84K - $115K *

Elevate software quality by developing test automation frameworks and collaborating across teams. You'll implement scalable solutions to enhance defect detection and drive product releases in a fast-p...

Vancouver, BCIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Empower partners by designing and delivering innovative solutions on the Orgvue platform. Collaborate with cross-functional teams to address complex challenges and drive measurable value, enhancing cu...

Toronto, ONIn-Person

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by leading the design and delivery of innovative solutions on the Orgvue platform, collaborating with partners and teams to drive customer value and address complex challenges in a fa...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$128K - $224K *

Transform technology solutions by leading the design and delivery of scalable systems. Collaborate across teams to drive innovation and ensure client success in a dynamic environment, leveraging your...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's shaping the future of data analytics by building robust pipelines and models. Collaborate with cross-functional teams to enhance product insights and drive business growth through d...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$145K - $175K *

Pioneer the future of engineering leadership by guiding global teams to deliver resilient, high-performance platforms that enhance index management and operational workflows while fostering a culture...

2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.