Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Forward Deployed Engineer (New York)
$110K - $130K *
Transform customer interactions by leveraging your technical expertise to design solutions on the YOOBIC platform. Collaborate across teams to bridge customer needs with practical implementations, enh...
Reposted 3 weeks ago
$195K - $250K *
Innovate in healthcare by leading the development of scalable billing solutions that enhance customer experiences and streamline workflows, while owning features and participating in end-to-end softwa...
Reposted 1 month ago
$195K - $250K *
Transform healthcare by leading development in billing systems, focusing on scalable solutions. Collaborate with cross-functional teams to enhance customer experience through innovative software engin...
Reposted 1 month ago
$80K - $110K *
Transform your career by developing innovative software solutions in a collaborative Agile environment. Engage in all phases of the software development lifecycle while enhancing cybersecurity and ide...
Reposted 2 days ago
Senior Software Engineer, Edge
$150K - $180K *
Pioneer the Edge Networking team, owning traffic configuration and observability. Shape practices and standards while evolving the ingress layer for reliability and self-service. Drive performance and...
2 weeks ago
Software Development Engineer, Selling Partner Experience Core Services
$143K - $194K *
Unlock potential by owning end-to-end software solutions that enhance seller experiences. Collaborate with cross-functional teams to design, build, and maintain systems that simplify product listings...
2 weeks ago
$149K - $183K *
Shape the future of software delivery by enhancing DevOps practices, automating processes, and improving collaboration. Drive operational excellence and security compliance while supporting mission-cr...
2 weeks ago
Senior Staff Software Engineer, Geo Auto SDK Tech Lead
$262K - $364K *
Champion the future of automotive technology by designing innovative SDKs and APIs that enhance navigation and infotainment systems for leading car manufacturers, while collaborating across teams to d...
2 weeks ago
Staff Software Engineer, Core Everand
$141K - $242K *
Drive the evolution of backend systems that enhance user experiences, ensuring reliability and scalability while collaborating with cross-functional teams to deliver impactful solutions for readers an...
3 weeks ago
Staff Software Engineer, Core Everand
$179K - $225K *
Shape the future of reading by owning the backend platform that enhances user experiences. Collaborate with cross-functional teams to drive technical direction, improve system reliability, and foster...
3 weeks ago
Staff Software Engineer, Core Everand
$141K - $242K *
Innovate backend systems to enhance user experiences in reading and listening. Collaborate with cross-functional teams to drive technical direction, reliability, and performance while modernizing lega...
3 weeks ago
Staff Software Engineer, Core Everand
$141K - $242K *
Champion the evolution of backend systems, enhancing user experiences through scalable, reliable architecture. Collaborate cross-functionally to drive technical excellence and modernize legacy systems...
3 weeks ago
Staff Software Engineer, Core Everand
$141K - $242K *
Shape the future of reading by leading backend engineering efforts to enhance user experiences. Collaborate across teams to build scalable, reliable systems that drive performance and personalization...
3 weeks ago
Staff Software Engineer, Core Everand
$141K - $242K *
Join us in shaping the future of reading by optimizing our backend systems. You'll lead technical direction, enhance reliability, and collaborate across teams to create engaging experiences for reader...
3 weeks ago
Staff Software Engineer, Core Everand
$141K - $242K *
Join a dynamic team to shape the future of reading by enhancing backend systems that drive discoverability and personalization. Collaborate across functions to build scalable, reliable platforms that...
3 weeks ago
Staff Software Engineer, Core Everand
$171K - $255K *
Shape the future of reading by leading backend engineering efforts that enhance user experiences. Collaborate across teams to build scalable, reliable systems that drive performance and personalizatio...
3 weeks ago
$110K - $130K *
Lead the transformation of incident management by migrating from Moogsoft to PagerDuty. Redesign workflows, integrate monitoring tools, and ensure seamless production monitoring with zero downtime whi...
3 weeks ago
$95K - $115K *
Champion the integration of technology partners by transforming architectural concepts into certified solutions. Collaborate with developers and support teams to tackle technical challenges and enhanc...
Yesterday
Sr Software Development Engineer - Core Platform Integration
$176K - $264K *
Advance significant cloud integration initiatives by leading migrations of acquired services onto a unified, cloud-agnostic platform. Collaborate with engineering teams to analyze infrastructure needs...
Reposted 3 weeks ago
$100K - $120K *
Empower innovation by designing and developing high-quality software solutions. Collaborate with cross-functional teams to deliver impactful features while ensuring code quality and maintainability ac...
1 week ago
Enterprise Customer Success Manager, DX
$121K - $191K *
Partner with us to drive engineering transformation by managing customer success throughout the implementation and renewal process, ensuring high product utilization and alignment with business goals...
1 week ago
Application Support Engineer (Front Office)
$90K - $105K *
Join a team that's dedicated to enhancing Front Office platforms through expert application support. Drive operational stability, troubleshoot issues, and collaborate with engineering teams to ensure...
Yesterday
Software Development Engineer, Trainium Systems
$143K - $194K *
Join a team that's building critical software for provisioning and managing AI systems. You'll own services from design to production, ensuring reliability and performance in a fast-paced environment...
3 days ago
Senior Forward Deployed Engineer - Platform
$145K - $175K *
Drive operational excellence by integrating advanced software solutions into secure environments. Collaborate with users to solve complex challenges, ensuring rapid deployment and compliance while tra...
3 weeks ago
Senior Forward Deployed Engineer - Platform
$130K - $155K *
Champion innovative solutions by integrating software into operational environments, collaborating with users to solve complex challenges, and providing critical feedback to enhance product developmen...
3 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.