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Desktop Support Manager Jobs
Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
What Does a Desktop Support Manager Do?
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Skills and Experience Employers Look For
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Career Opportunities in Desktop Support Leadership
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Explore Desktop Support Manager Jobs on Ladders
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
Desktop Support Manager Jobs
$134K - $265K *
Lead the charge in shaping AI cybersecurity strategies, guiding clients through governance frameworks and risk models while managing cross-functional teams to ensure secure AI adoption and implementat...
Yesterday
$134K - $265K *
Elevate your career by leading AI cybersecurity strategies, guiding clients through governance frameworks, and managing risk operating models. Collaborate with cross-functional teams to implement solu...
Yesterday
$134K - $265K *
Drive impactful AI cybersecurity strategies by leading client engagements, translating business objectives into governance frameworks, and guiding teams through implementation while managing cross-fun...
Yesterday
$134K - $265K *
Unlock potential by leading AI cybersecurity strategies and governance frameworks. Drive client engagements, manage cross-functional teams, and shape solutions to secure AI adoption while navigating e...
Yesterday
$134K - $265K *
Lead strategic AI cybersecurity initiatives, guiding clients in governance, risk management, and implementation. Collaborate across teams to develop frameworks and solutions that enhance enterprise se...
Yesterday
$134K - $265K *
Drive AI cybersecurity strategy by leading assessments, governance workshops, and risk models. Collaborate with cross-functional teams to translate business objectives into effective security framewor...
Yesterday
$134K - $265K *
Engage in leading AI cybersecurity strategy assessments and governance workshops, translating business objectives into effective risk management frameworks. Collaborate with cross-functional teams to...
Yesterday
$134K - $265K *
Unlock the potential of AI security by leading strategic assessments and governance frameworks. Collaborate with cross-functional teams to manage risks and implement cybersecurity controls, ensuring e...
Yesterday
$134K - $265K *
Engage in leading AI cybersecurity strategy assessments and governance workshops. Translate business objectives into AI governance frameworks while managing client expectations and coordinating cross...
Yesterday
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$134K - $265K *
Transform cybersecurity strategies for AI adoption, guiding enterprises in governance, risk management, and implementation. Lead teams through assessments and deliver innovative solutions while ensuri...
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Discover a pivotal role in shaping AI cybersecurity strategies, guiding enterprises through risk management and governance frameworks. Lead teams in delivering innovative solutions while ensuring alig...
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Shape the future of AI security by leading strategic assessments and governance frameworks. Collaborate with cross-functional teams to manage risks and implement cybersecurity controls for enterprises...
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Shape AI cybersecurity strategies by leading assessments, governance workshops, and risk models. Collaborate with cross-functional teams to translate business objectives into actionable frameworks, en...
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Elevate your career by leading AI cybersecurity strategies, guiding teams through risk assessments, and shaping governance frameworks for enterprises adopting AI technologies. Drive impactful solution...
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$134K - $265K *
Advance AI cybersecurity strategies by leading client engagements, translating business objectives into governance frameworks, and managing cross-functional teams to secure AI implementations and miti...
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$134K - $265K *
Champion AI cybersecurity strategies by leading assessments, governance workshops, and risk models. Collaborate with cross-functional teams to translate business objectives into actionable frameworks...
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$134K - $265K *
Lead AI cybersecurity strategy initiatives, guiding clients in governance, risk management, and implementation. Collaborate with cross-functional teams to develop frameworks and controls that align wi...
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$134K - $265K *
Elevate your career by leading AI cybersecurity strategies, guiding clients through governance frameworks, and managing risk operating models. Collaborate with cross-functional teams to implement solu...
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$134K - $265K *
Shape AI cybersecurity strategies by leading assessments, governance workshops, and risk models. Collaborate with cross-functional teams to translate business objectives into actionable frameworks, en...
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$134K - $265K *
Champion AI cybersecurity strategies by leading assessments, designing governance frameworks, and guiding teams through implementation. Collaborate across functions to ensure robust security measures...
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$134K - $265K *
Drive AI cybersecurity strategy by leading assessments and governance workshops. Collaborate with cross-functional teams to translate business objectives into effective risk management frameworks and...
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$134K - $265K *
Lead the charge in shaping AI cybersecurity strategies, guiding clients through governance frameworks and risk models. Collaborate across teams to implement solutions that secure AI adoption while man...
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$134K - $265K *
Elevate AI cybersecurity strategies by leading client engagements, translating business objectives into governance frameworks, and guiding teams through implementation while managing cross-functional...
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$134K - $265K *
Transform your career by leading AI cybersecurity strategies and governance frameworks. Collaborate with cross-functional teams to manage risks and implement solutions that secure enterprise AI adopti...
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$134K - $265K *
Elevate cybersecurity strategies by leading AI governance and risk assessments. Collaborate with cross-functional teams to implement robust frameworks, ensuring enterprises effectively manage AI-relat...
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Frequently Asked Questions (FAQ)
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.