Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
System Administrator, SNOC/Service Desk
$88K - $108K *
Empower the stability of critical systems by resolving complex IT and OT issues, collaborating with diverse teams, and maintaining operational continuity in a 24x7 environment as the final escalation...
1 month ago
System Administrator, SNOC/Service Desk
$88K - $108K *
Elevate IT reliability by expertly managing complex incidents across IT and OT systems. Serve as the key escalation point during business hours, ensuring efficient resolution and seamless collaboratio...
1 month ago
Biomedical Technician / Equipment Support Specialist - Information Systems
$75K - $90K *
Manage the reliability and safety of networked medical equipment, ensuring optimal functionality through maintenance, inspections, and cybersecurity protocols. Collaborate with IT teams to enhance pat...
2 weeks ago
Biomedical Technician / Equipment Support Specialist - Information Systems
$75K - $90K *
Contribute to the safety and functionality of networked medical equipment by performing maintenance, inspections, and cybersecurity measures. Collaborate with healthcare teams to enhance patient care...
2 weeks ago
Biomedical Technician / Equipment Support Specialist - Information Systems
$75K - $90K *
Join our dynamic healthcare team as a Biomedical Equipment Technician, ensuring the reliability and safety of networked medical devices through maintenance, inspections, and cybersecurity measures, wh...
3 weeks ago
Biomedical Technician / Equipment Support Specialist - Information Systems
$75K - $90K *
Transform healthcare by ensuring the reliability and safety of networked medical equipment. Collaborate with IT and clinical teams to maintain high standards of patient care through effective preventi...
3 weeks ago
Senior Systems Engineer- Development
$117K - $163K *
Elevate your career by driving system development and integration in a dynamic engineering environment. Collaborate with cross-functional teams to define requirements, manage architecture, and ensure...
5 days ago
Senior Forward Deployed Engineer
$130K - $155K *
Join a pioneering team to shape innovative software solutions, engaging directly with customers to transform their challenges into reliable deployments. Leverage your engineering skills to drive impac...
2 weeks ago
Senior Forward Deployed Engineer
$130K - $155K *
Transform your career by joining a pioneering engineering team focused on delivering innovative software solutions. Engage directly with customers to understand their needs, build impactful applicatio...
2 weeks ago
$83K - $85K *
Innovate manufacturing processes by utilizing engineering and Lean methodologies to enhance safety, quality, and efficiency. Lead cross-functional teams, optimize flow, and implement improvements to d...
Reposted 2 weeks ago
$144K - $208K *
Transform data center engineering by optimizing infrastructure design and operations. Lead innovative projects, ensuring compliance and efficiency while collaborating with cross-functional teams to en...
1 week ago
$143K - $186K *
Optimize network design and administration through innovative solutions, ensuring robust performance and security of enterprise networking technology while collaborating with IT staff and vendors for...
Reposted yesterday
$100K - $110K *
Lead the charge in IT operations, managing systems and a team to enhance productivity, security, and scalability. Collaborate with cross-functional teams to streamline processes and support audits, en...
2 weeks ago
$110K - $130K *
Manage and optimize cloud infrastructure solutions on Azure, focusing on Kubernetes and CI/CD pipelines. Collaborate with cross-functional teams to enhance production services, ensuring high availabil...
3 weeks ago
NA Tooling Transformation Specialist
$95K - $115K *
Transform sales efficiency by enhancing digital tools and processes. Collaborate with teams to drive adoption, gather feedback, and implement innovative solutions that elevate customer experience and...
2 weeks ago
$80K - $95K *
Engage in a pivotal role supporting advanced C sUAS systems for the U.S. Air Force. Provide on-site technical assistance, maintenance, and training, ensuring operational readiness and system performan...
1 week ago
Service Delivery Center, Senior Test and Quality Engineer
$67K - $136K *
Join a dynamic team as you ensure software quality through testing and automation. Collaborate with experts to deliver high-quality technology solutions for financial services clients, managing the fu...
Reposted yesterday
$80K - $95K *
Innovate solutions for mission-critical computing by leveraging Linux automation, scripting, and orchestration tools. Collaborate on complex technologies to enhance system performance and security whi...
2 weeks ago
Cloud Programs Analyst SME - Technical Background
$95K - $115K *
Unlock the potential of IT modernization by crafting compelling executive briefings. Collaborate with technical teams to translate cloud infrastructure insights into clear narratives for government le...
Reposted 1 week ago
Cloud Programs Analyst SME - Technical Background
$95K - $115K *
Unlock potential by translating complex cloud and IT modernization strategies into clear, executive-level communications that drive decision-making within federal leadership. You'll create impactful m...
Reposted 1 week ago
$209K - $212K *
Optimize IT systems by providing expert support for implementation, troubleshooting, and maintenance. Manage daily operations, enhance system performance, and ensure seamless user access across UNIX a...
2 weeks ago
Mid-Level IT Project Manager - SSFB
$80K - $95K *
Drive mission-critical IT projects by leading diverse teams, managing risks, and ensuring stakeholder alignment. Your expertise will support the Missile Defense Agency in delivering innovative solutio...
1 week ago
Software Engineer 3 (NWG - 037)
$120K - $145K *
Advance innovation by leveraging 12+ years of software engineering expertise in complex programs. Collaborate with teams to enhance software solutions using Java, Springboot, and cloud technologies, e...
2 weeks ago
Software Engineer 3 (NWG - 037)
$110K - $130K *
Join a team that's dedicated to developing innovative software solutions. Leverage your extensive experience in software engineering to drive complex projects and collaborate with cross-functional tea...
2 weeks ago
$80K - $95K *
Tackle complex security incidents by monitoring, analyzing threats, and enhancing SOC operations. Collaborate with teams to improve detection workflows and serve as a subject matter expert in incident...
5 days ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.