Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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1
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$130K - $155K *

Champion transformational AI solutions by architecting and building scalable systems in complex enterprise environments, directly impacting business outcomes and customer success while operating with...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$124K - $143K *

Empower production excellence by designing robust manufacturing processes and procedures. Collaborate with cross-functional teams to enhance mechanical integrity and ensure product performance through...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$202K - $274K *

Lead the charge in delivering complex software solutions by collaborating with business partners, driving technical design, and ensuring sustained adoption through effective implementation and user en...

5 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $90K *

Empower a dedicated team to deliver exceptional support, overseeing daily operations and ensuring efficient troubleshooting for users across various platforms and applications. Drive excellence in ser...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $94K *

Join a team that's dedicated to providing exceptional user support and troubleshooting for hardware and software issues, ensuring seamless operations and user satisfaction across various platforms and...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $100K *

Unlock potential by delivering expert technical support for computer servers and workstations. Collaborate with sales and service teams to resolve complex product issues, ensuring exceptional customer...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $95K *

Elevate customer experience by serving as a key liaison in product configuration, supporting inquiries, and driving satisfaction through effective communication and problem-solving in a dynamic team e...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $94K *

Join a team that's dedicated to optimizing data center and network infrastructure. Leverage your expertise in Windows and cloud environments to enhance operational efficiency and ensure high availabil...

Toronto, ONIn-Person

2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Drive modernization efforts by managing enterprise systems and infrastructure. Collaborate with teams to ensure high availability, performance, and security while delivering innovative solutions and t...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$65K - $101K *

Drive advanced technical support for complex DesignJet issues, collaborating with teams to enhance service quality and customer experience. Utilize deep product knowledge to resolve hardware, software...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $160K *

Join a team that's redefining autonomous defense systems. You'll design, build, and optimize mission-critical applications, ensuring real-time performance and security across the full software stack i...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$105K - $120K *

Contribute to the management of mobile services across regions, ensuring efficient operations and support for device implementation, vendor coordination, and budget tracking while enhancing user exper...

5 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$90K - $115K *

Elevate your career by providing hands-on support for enterprise BI platforms, focusing on Tableau and Amazon QuickSight. Collaborate with engineering teams to ensure reliable operations and troublesh...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $115K *

Join us to provide hands-on operational support for enterprise BI platforms, focusing on Tableau and Amazon QuickSight. Troubleshoot issues across multiple layers, ensuring a reliable production envir...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $105K *

Join a team that's dedicated to enhancing safety excellence through innovative programs, expert guidance, and collaborative risk management. Lead initiatives that foster a proactive safety culture acr...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$49K - $290K *

Empower our team by architecting and maintaining cloud-native infrastructure solutions. Leverage your expertise in AWS, Kubernetes, and automation to enhance the delivery of mission-critical systems w...

Today

  •   Less than 5 years exp.  •   Business Services

$125K - $150K *

Lead the charge in optimizing IT Services procurement by managing global teams, developing strategies, and driving commercial initiatives to enhance supplier performance and deliver actionable insight...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$158K - $269K *

Transform the future of engineering leadership by guiding cross-functional teams in modernizing a critical data platform. Drive technical strategy, oversee operations, and ensure secure, efficient del...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Lead the charge in delivering innovative IT support services for the U.S. Army Corps of Engineers, ensuring technical excellence and customer satisfaction through on-site assistance and project leader...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Unlock potential by leading the development of robust enterprise applications, focused on Java and Spring Framework, while driving agile methodologies and fostering innovative solutions in a collabora...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $94K *

Transform technology support by ensuring seamless operations across modern workplace platforms, enhancing user experience, and driving infrastructure initiatives while collaborating with diverse teams...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$92K - $138K *

Lead the charge in optimizing Help Desk operations, ensuring service performance and incident management across teams. Drive proactive risk identification and resolution, enhancing support effectivene...

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$105K - $108K *

Unlock potential by analyzing payment data to drive business insights, support reconciliation, and enhance reporting initiatives. Collaborate with cross-functional teams to ensure data quality and tra...

Toronto, ONIn-Person

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Empower your career by providing 24/7 technical support for Azure VMware Solutions. Collaborate with global teams to troubleshoot complex issues, enhance operational efficiency, and ensure maximum pla...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$85K - $106K *

Lead high-impact operations by directing material handling and safety protocols. Collaborate with federal partners to ensure compliance and seamless inventory management during high-volume records mov...

5 days ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.