Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$125K - $160K *
Join a team that's redefining autonomous defense systems. You'll design, build, and optimize mission-critical applications, ensuring real-time performance and security across the full software stack i...
3 weeks ago
Technology Support Services Project Specialist, Mobility
$105K - $120K *
Contribute to the management of mobile services across regions, ensuring efficient operations and support for device implementation, vendor coordination, and budget tracking while enhancing user exper...
5 days ago
Senior BI Platform Operations Engineer
$90K - $115K *
Elevate your career by providing hands-on support for enterprise BI platforms, focusing on Tableau and Amazon QuickSight. Collaborate with engineering teams to ensure reliable operations and troublesh...
1 week ago
Senior BI Platform Operations Engineer
$90K - $115K *
Join us to provide hands-on operational support for enterprise BI platforms, focusing on Tableau and Amazon QuickSight. Troubleshoot issues across multiple layers, ensuring a reliable production envir...
1 week ago
$88K - $105K *
Join a team that's dedicated to enhancing safety excellence through innovative programs, expert guidance, and collaborative risk management. Lead initiatives that foster a proactive safety culture acr...
5 days ago
$125K - $150K *
Lead the charge in optimizing IT Services procurement by managing global teams, developing strategies, and driving commercial initiatives to enhance supplier performance and deliver actionable insight...
1 week ago
$158K - $269K *
Transform the future of engineering leadership by guiding cross-functional teams in modernizing a critical data platform. Drive technical strategy, oversee operations, and ensure secure, efficient del...
5 days ago
Security Support Specialist (Mid)
$77K - $87K *
Elevate security operations by providing advanced support, enhancing program efficiency, and mentoring junior staff. Collaborate with stakeholders to ensure compliance and improve personnel security p...
Reposted 3 weeks ago
$80K - $95K *
Lead the charge in delivering innovative IT support services for the U.S. Army Corps of Engineers, ensuring technical excellence and customer satisfaction through on-site assistance and project leader...
1 week ago
$95K - $115K *
Unlock potential by leading the development of robust enterprise applications, focused on Java and Spring Framework, while driving agile methodologies and fostering innovative solutions in a collabora...
Reposted 2 days ago
$75K - $94K *
Transform technology support by ensuring seamless operations across modern workplace platforms, enhancing user experience, and driving infrastructure initiatives while collaborating with diverse teams...
1 week ago
IT Service Delivery & Operations Analyst
$92K - $138K *
Lead the charge in optimizing Help Desk operations, ensuring service performance and incident management across teams. Drive proactive risk identification and resolution, enhancing support effectivene...
Yesterday
$105K - $108K *
Unlock potential by analyzing payment data to drive business insights, support reconciliation, and enhance reporting initiatives. Collaborate with cross-functional teams to ensure data quality and tra...
5 days ago
Cloud Support Engineer II/Azure VMware Solution Operations Support Specialist
$95K - $115K *
Empower your career by providing 24/7 technical support for Azure VMware Solutions. Collaborate with global teams to troubleshoot complex issues, enhance operational efficiency, and ensure maximum pla...
Yesterday
$85K - $106K *
Lead high-impact operations by directing material handling and safety protocols. Collaborate with federal partners to ensure compliance and seamless inventory management during high-volume records mov...
5 days ago
$130K - $150K *
Champion the integration and support of advanced technical systems, ensuring 24/7 operations and customer satisfaction through effective troubleshooting, user guidance, and system maintenance in a dyn...
Yesterday
$95K - $115K *
Drive innovative software solutions by researching, designing, and developing high-quality software features. Collaborate with teams to enhance functionality and ensure robust performance in line with...
Yesterday
$110K - $130K *
Optimize IT service delivery by leading a team dedicated to exceptional support experiences while ensuring operational excellence across technology platforms and restaurant operations, delivering impa...
Reposted 1 week ago
$95K - $115K *
Champion the development of systems from concept to deployment, ensuring alignment with customer needs and operational requirements. Collaborate with diverse teams to enhance engineering processes and...
1 week ago
$95K - $115K *
Lead the charge in guiding systems from concept to deployment, ensuring technical and operational requirements are met while collaborating with diverse teams to enhance solutions throughout the entire...
1 week ago
$110K - $130K *
Shape the future of database management by ensuring optimal performance, security, and integrity of telecom applications. Collaborate in a 24/7 support environment, driving continuous improvement and...
3 weeks ago
$60K - $148K *
Create and implement advanced DFT solutions for complex SoCs and ASICs, collaborating with cross-functional teams to ensure manufacturability and testability while driving innovation in design and ver...
Reposted 1 week ago
$60K - $148K *
Drive innovation in VLSI design by developing advanced DFT solutions for complex SoCs. Collaborate with cross-functional teams to enhance manufacturability and testability, ensuring high silicon quali...
Reposted 1 week ago
$130K - $155K *
Shape the future of AI by building innovative solutions for robotics, AV, and healthcare. Drive end-to-end product development, collaborating with customers to solve complex challenges in data annotat...
3 weeks ago
$81K - $90K *
Empower development success by crafting innovative automation solutions and collaborating with cross-functional teams to enhance testing processes and efficiency in a dynamic environment...
1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.