Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$122K - $150K *
Drive your career with a pivotal role in designing and maintaining a global virtual desktop environment, providing expert support and optimization for cutting-edge technologies while collaborating acr...
3 days ago
$92K - $110K *
Join a team that's dedicated to providing exceptional IT support, troubleshooting complex issues, and enhancing productivity for a distributed workforce. Collaborate across departments to ensure seaml...
1 week ago
$70K - $106K *
Transform the technology experience for a dynamic office environment, providing high-touch support to executives and employees. Lead site projects, troubleshoot complex issues, and drive automation in...
Today
Staff Systems Engineer- Microsoft365/MDM
$108K - $130K *
Lead the charge in enhancing systems design and infrastructure, delivering innovative solutions to complex technical challenges while ensuring optimal performance, availability, and security across bu...
Reposted 1 week ago
$81K - $112K *
Take ownership of IT support operations, ensuring seamless installation, maintenance, and troubleshooting of desktop and laptop systems. Collaborate with users to enhance their tech experience and man...
6 days ago
$95K - $115K *
Drive the management of a Linux and Windows cloud environment, enhancing performance and security. Collaborate with a team to deliver project goals while providing effective communication across all s...
Today
$100K - $120K *
Unlock potential by designing and developing enterprise ServiceNow applications, workflows, and integrations. Collaborate with cross-functional teams to enhance platform performance and user experienc...
1 week ago
$71K - $98K *
Unlock potential by providing expert IT support, managing desktop and laptop installations, troubleshooting hardware/software issues, and ensuring seamless network connectivity for end-users while mai...
Today
$60K - $122K *
Elevate your IT support skills by ensuring reliable technology for diverse teams. Provide hands-on troubleshooting across multiple platforms and environments, enhancing workflows and user experiences...
Today
$82K - $91K *
Champion IT support by delivering technical assistance and troubleshooting for computer systems, networks, and software applications, ensuring operational efficiency for Department of Defense personne...
1 week ago
$160K - $170K *
Empower innovation as a VDI Engineer, supporting design and maintenance of a global virtual desktop environment. Collaborate with teams to troubleshoot performance issues and enhance operational excel...
Today
$145K - $155K *
Transform your career by joining a dynamic team as a VDI Engineer, where you'll design, configure, and maintain a global virtual desktop environment while providing expert troubleshooting and support...
Today
Digital Workplace Service Engineer
$82K - $100K *
Drive technology adoption and enhance user experience by promoting modern solutions. Collaborate with IT and users to create effective standards, empowering seamless communication and collaboration wi...
Reposted 3 weeks ago
Digital Workplace Service Engineer
$82K - $100K *
Shape the future of workplace technology by promoting innovative solutions, enhancing communication and collaboration. Empower employees through strategic technology tools and best practices across th...
Reposted 3 weeks ago
Digital Workplace Service Engineer
$82K - $100K *
Unlock potential by driving technology adoption for enhanced collaboration and communication. Partner with internal teams to provide innovative solutions, empower users, and lead governance within Mic...
Reposted 3 weeks ago
$116K - $130K *
Make your mark at a pivotal role providing technical support for a COTS software solution, ensuring seamless operations and a positive user experience for federal customers through effective troublesh...
3 weeks ago
$95K - $115K *
Join a team that's dedicated to providing advanced technical support and troubleshooting for end-user computing environments. Elevate user experiences by resolving complex issues and enhancing operati...
6 days ago
Service Delivery Center, Senior Mainframe Engineer
$67K - $136K *
Lead the charge in delivering high-volume mainframe solutions, collaborating with teams to design, build, and support critical applications. This role demands flexibility and technical expertise to na...
Yesterday
$80K - $95K *
Join a dynamic team to manage and secure IT infrastructure for 900+ users. Oversee Microsoft 365, identity management, virtualization, and backup systems while collaborating with IT to ensure reliable...
Today
$75K - $90K *
Join a team that's dedicated to enhancing railway vehicle reliability through technical support and customer collaboration. Drive performance, safety, and satisfaction while providing expert guidance...
1 week ago
$77K - $176K *
Take ownership of deploying and operating secure, reliable software in Cloud environments. Collaborate with cross-functional teams to enhance DevSecOps practices and drive the development of next-gen...
4 days ago
$79K - $85K *
Optimize IT support services by providing technical assistance and troubleshooting for end-users. Ensure high customer satisfaction through effective resolution of hardware, software, and network issu...
4 days ago
Executive Support Engineer (White Glove/Mac/Windows/AV Support/Troubleshooting) - *ONSITE*
$100K - $157K *
Transform executive support by providing high-quality technical assistance to leadership. Collaborate with teams to ensure seamless operations, troubleshoot issues, and maintain optimal technology for...
3 weeks ago
$80K - $95K *
Shape the future of technical support by resolving complex issues, collaborating with teams, and training staff to enhance customer experiences and optimize services in a dynamic environment...
4 weeks ago
$128K - $214K *
Unlock potential by designing and managing enterprise-level virtualized environments. Collaborate on full-lifecycle systems administration and optimize scalable storage solutions while presenting tech...
4 days ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.