Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$80K - $95K *
Elevate your career by leading impactful electrical system projects, collaborating with engineers and clients to deliver tailored solutions, and driving team development through mentorship and technic...
Reposted 1 week ago
$80K - $95K *
Lead technical support for complex enterprise server systems. Take ownership of troubleshooting, customer satisfaction, and service improvement initiatives. Collaborate across teams and mentor others...
4 weeks ago
Tier 0 ServiceNow Administrator / Self-Service Specialist (Senior)
$95K - $115K *
Oversee and enhance self-service capabilities within ServiceNow, collaborating with IT teams to streamline processes, improve customer experiences, and reduce ticket volume through effective knowledge...
Yesterday
Tier 0 ServiceNow Administrator / Self-Service Specialist (Senior)
$95K - $115K *
Transform self-service capabilities by managing and enhancing ServiceNow functionalities, ensuring seamless customer experiences through effective ticket routing, knowledge management, and automation...
2 days ago
System Engineer Skill Level 2 - FFLL-8958
$152K - $180K *
Unlock the potential of infrastructure by optimizing virtualized and containerized environments. Play a key role in maintaining resilient systems, managing storage, and ensuring mission availability t...
3 weeks ago
System Engineer Skill Level 2 - FFLL-8958
$152K - $180K *
Join a team that's dedicated to optimizing high-priority infrastructure through hands-on DevOps practices. Leverage your expertise in Linux, virtualization, and container management to ensure mission...
3 weeks ago
$87K - $135K *
Drive your career forward by leading systems engineering for a cloud-based enterprise system. Engage in architecture development, integration, and modernization efforts while ensuring security and ope...
1 week ago
$256K - $285K *
Unlock your potential by developing innovative data integration solutions within a cutting-edge LLM framework. Collaborate on scalable architectures and enhance system performance while leveraging adv...
6 days ago
Senior Industrial Design Engineer
$116K - $182K *
Lead multiple project teams in industrial design, driving innovation and ensuring high-quality user experiences through strategic oversight and expert collaboration...
Reposted 6 days ago
Dir Automation and Engineering CoE
$104K - $198K *
Empower your career by leading complex automation projects across multiple sites. Drive innovation in automated equipment implementation, ensuring optimal performance and productivity while managing v...
Today
$80K - $95K *
Transform the future of production by managing SQL databases, creating Power BI dashboards, and supporting MES integrations. Collaborate with cross-functional teams to enhance system performance and d...
1 week ago
$65K - $150K *
Champion the design, security, and maintenance of IT infrastructure, ensuring optimal performance across all business units. Collaborate with teams to enhance capabilities and support seamless operati...
1 week ago
Software Applications Engineer
$65K - $101K *
Advance your career by collaborating with senior engineers to develop innovative software solutions. Engage in a dynamic environment focused on enhancing identity services and integrating AI tools whi...
Reposted 1 week ago
$80K - $173K *
Grow your career with a dynamic team focused on innovative software solutions. Collaborate across functions to design, develop, and optimize enterprise systems that drive business success and enhance...
2 weeks ago
$65K - $107K *
Join a dedicated team to enhance national security through advanced network support. You will analyze, troubleshoot, and optimize complex LAN/WAN systems within a sensitive Data Center, ensuring criti...
Reposted 2 weeks ago
Solution Engineer, IHSS, Cyber Practice
$179K - $318K *
Accelerate progress at the forefront of cybersecurity solutions, leading technical architecture for complex proposals and engagements in Intelligence and Federal Civilian sectors. Collaborate with cro...
1 week ago
$95K - $115K *
Take ownership of customer contracts by ensuring service performance, managing incidents, and facilitating renewals. Collaborate with internal teams to deliver exceptional service and maintain operati...
Today
$88K - $135K *
Engage in leadership of the Desktop Services Team, driving process efficiencies and delivering exceptional end-user support while managing technical issues and enhancing customer experience with a foc...
Reposted today
$100K - $153K *
Join a dynamic team to enhance desktop services, drive process improvements, and deliver outstanding technical support, ensuring a seamless end-user experience through effective leadership and team co...
Reposted today
$88K - $135K *
Advance desktop support excellence by leading a team focused on process improvements, customer service, and technical ticket management to enhance end-user experience in a dynamic IT environment...
Reposted today
$88K - $135K *
Join a leading team to enhance desktop support, drive process improvements, and ensure exceptional customer service while providing hands-on technical support for end users in a dynamic environment...
Reposted today
$130K - $150K *
Shape the future of digital transformation by partnering with clients to design and deploy innovative AI and cloud solutions that drive measurable business outcomes and enhance operational efficiency...
1 week ago
Active Directory / Identity Engineer (Journeyman)
$95K - $115K *
Lead the charge in managing and securing Microsoft Active Directory services, ensuring robust identity management and operational excellence while collaborating with cross-functional teams to support...
2 days ago
Platform Orchestration Engineer Developer
$141K - $236K *
Transform operational efficiency by designing and maintaining automation solutions for network-connected systems. Collaborate across software development, infrastructure automation, and network engine...
1 week ago
Automic Principal Support Engineer (ICB5)
$110K - $177K *
Optimize technical support and leadership for complex projects, driving customer satisfaction and team success through expert guidance and innovative solutions in a dynamic environment...
3 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.