Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$107K - $195K *

Transform media processing workflows by providing expert application support, troubleshooting complex issues, and ensuring seamless operations across Windows and Linux environments while collaborating...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$80K - $90K *

Manage and oversee a multi-region Onsite Tech Support team, driving technical priorities and solutions. Engage with stakeholders, resolve critical issues, and ensure project deliverables align with op...

4 days ago

  •   5 - 7 years exp.  •   Media

$95K - $115K *

Optimize cloud infrastructure and CI/CD pipelines while collaborating with cross-functional teams to enhance software delivery and system performance. Drive automation and maintain technical documenta...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$91K - $136K *

Elevate your career by providing expert IT support and solutions. Lead complex projects, coach teams, and collaborate with stakeholders to enhance system performance and operational efficiency in a dy...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$68K - $93K *

Join a dynamic team providing tier II tech support for 500+ users. Troubleshoot and resolve issues with desktop and laptop systems, ensuring optimal performance and user satisfaction through effective...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $90K *

Support our clients by providing exceptional onsite IT assistance, troubleshooting diverse technologies, and ensuring seamless communication. Collaborate with teams to deliver high-quality service whi...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$74K - $87K *

Contribute to impactful hardware support by troubleshooting and maintaining desktop systems, ensuring optimal performance and customer satisfaction in a fast-paced environment...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $96K *

Optimize customer experiences by providing on-site maintenance support, ensuring seamless operation of AV systems, and delivering exceptional service through collaboration and technical expertise...

2 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $95K *

Unlock potential by providing expert technical support and solutions for desktop systems. Collaborate with users to resolve complex issues, manage upgrades, and ensure optimal performance in a dynamic...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$70K - $148K *

Join a team that's dedicated to delivering exceptional IT support, ensuring seamless operations for end users. You'll provide both remote and on-site assistance, troubleshooting a variety of technolog...

Today

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join a team that's redefining low voltage infrastructure delivery. Leverage your extensive field experience to develop standards, support complex projects, and enhance quality across our North America...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $90K *

Join a team that's dedicated to delivering exceptional IT support by troubleshooting complex technical issues and enhancing service desk operations for a seamless user experience across the organizati...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$82K - $172K *

Shape the future of IT solutions by leading infrastructure management and modernization efforts across global facilities. Collaborate with a high-performing team to enhance national security through i...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Empower your career by joining a dynamic team as a Field Support Engineer, where you'll tackle complex technical challenges in mission-critical environments, leveraging your expertise in Red Hat OpenS...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$115K - $135K *

Join a dedicated team providing Tier II desktop support, troubleshooting, and endpoint administration in a fast-paced DoD environment, ensuring efficient operations for diverse Pentagon customers and...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Lead advanced technical support initiatives, coordinate desktop projects, and mentor IT staff to enhance enterprise user environments. Drive system deployments and ensure compliance with security stan...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$230K - $297K *

Lead architecture and innovation for data center thermal solutions, optimizing performance through advanced cooling and power strategies in collaboration with AI customers and cross-functional teams...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$74K - $148K *

Join a team that's dedicated to ensuring seamless hardware installation and troubleshooting. Leverage your expertise to monitor systems, analyze incidents, and provide technical support while fosterin...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$77K - $89K *

Transform educational IT support by providing expert assistance in computer systems administration and troubleshooting. Collaborate with a dynamic team to enhance user experience and ensure seamless o...

Whitehorse, YTIn-Person

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$95K - $140K *

Join a team that's dedicated to stabilizing complex IT incidents and enhancing system reliability. Leverage your expertise in server, network, and application support to mentor others and drive improv...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Provide Tier 1 Help Desk support for various applications, manage user accounts, and document customer issues. Collaborate with technical teams to enhance operations and develop user guides while gain...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Manage Tier 1 Help Desk support for various applications, ensuring user access, issue resolution, and documentation. Collaborate with technical teams to enhance operations and support modernization ef...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$77K - $153K *

Transform learning experiences by delivering impactful training in critical environments. Leverage your technical expertise and project management skills to enhance operational readiness and foster a...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Innovate within a high-stakes environment by overseeing complex electrical and HVAC systems. Ensure reliability and sustainability in mission-critical data center operations while leading projects and...

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$70K - $100K *

Support our Global Service network by troubleshooting and resolving complex server issues on-site and remotely. Elevate customer satisfaction through excellent field engineering expertise and strong i...

Reposted yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.