Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$107K - $195K *
Transform media processing workflows by providing expert application support, troubleshooting complex issues, and ensuring seamless operations across Windows and Linux environments while collaborating...
1 week ago
$80K - $90K *
Manage and oversee a multi-region Onsite Tech Support team, driving technical priorities and solutions. Engage with stakeholders, resolve critical issues, and ensure project deliverables align with op...
4 days ago
$95K - $115K *
Optimize cloud infrastructure and CI/CD pipelines while collaborating with cross-functional teams to enhance software delivery and system performance. Drive automation and maintain technical documenta...
1 week ago
$91K - $136K *
Elevate your career by providing expert IT support and solutions. Lead complex projects, coach teams, and collaborate with stakeholders to enhance system performance and operational efficiency in a dy...
Today
$68K - $93K *
Join a dynamic team providing tier II tech support for 500+ users. Troubleshoot and resolve issues with desktop and laptop systems, ensuring optimal performance and user satisfaction through effective...
1 week ago
Client Support Engineer II - Stamford
$80K - $90K *
Support our clients by providing exceptional onsite IT assistance, troubleshooting diverse technologies, and ensuring seamless communication. Collaborate with teams to deliver high-quality service whi...
5 days ago
$74K - $87K *
Contribute to impactful hardware support by troubleshooting and maintaining desktop systems, ensuring optimal performance and customer satisfaction in a fast-paced environment...
4 weeks ago
A/V Onsite Maintenance Engineer
$75K - $96K *
Optimize customer experiences by providing on-site maintenance support, ensuring seamless operation of AV systems, and delivering exceptional service through collaboration and technical expertise...
2 days ago
SYSTEM ADMINISTRATOR/DESKTOP SUPPORT (TS/SCI CLEARANCE REQUIRED)
$80K - $95K *
Unlock potential by providing expert technical support and solutions for desktop systems. Collaborate with users to resolve complex issues, manage upgrades, and ensure optimal performance in a dynamic...
1 week ago
$70K - $148K *
Join a team that's dedicated to delivering exceptional IT support, ensuring seamless operations for end users. You'll provide both remote and on-site assistance, troubleshooting a variety of technolog...
Today
Field Engineering, Infrastructure Low Voltage/Cabling SME
$100K - $120K *
Join a team that's redefining low voltage infrastructure delivery. Leverage your extensive field experience to develop standards, support complex projects, and enhance quality across our North America...
2 weeks ago
$80K - $90K *
Join a team that's dedicated to delivering exceptional IT support by troubleshooting complex technical issues and enhancing service desk operations for a seamless user experience across the organizati...
Reposted 2 weeks ago
End User Device Engineer (Senior)
$82K - $172K *
Shape the future of IT solutions by leading infrastructure management and modernization efforts across global facilities. Collaborate with a high-performing team to enhance national security through i...
1 week ago
$110K - $130K *
Empower your career by joining a dynamic team as a Field Support Engineer, where you'll tackle complex technical challenges in mission-critical environments, leveraging your expertise in Red Hat OpenS...
Today
Desktop Support Specialist (Secret Clearance Required)
$115K - $135K *
Join a dedicated team providing Tier II desktop support, troubleshooting, and endpoint administration in a fast-paced DoD environment, ensuring efficient operations for diverse Pentagon customers and...
4 weeks ago
$80K - $95K *
Lead advanced technical support initiatives, coordinate desktop projects, and mentor IT staff to enhance enterprise user environments. Drive system deployments and ensure compliance with security stan...
1 week ago
Technical Staff, Engineering Technologist
$230K - $297K *
Lead architecture and innovation for data center thermal solutions, optimizing performance through advanced cooling and power strategies in collaboration with AI customers and cross-functional teams...
Reposted 1 week ago
$74K - $148K *
Join a team that's dedicated to ensuring seamless hardware installation and troubleshooting. Leverage your expertise to monitor systems, analyze incidents, and provide technical support while fosterin...
Reposted 1 week ago
$77K - $89K *
Transform educational IT support by providing expert assistance in computer systems administration and troubleshooting. Collaborate with a dynamic team to enhance user experience and ensure seamless o...
1 week ago
$95K - $140K *
Join a team that's dedicated to stabilizing complex IT incidents and enhancing system reliability. Leverage your expertise in server, network, and application support to mentor others and drive improv...
1 week ago
Technical Support Specialist 794
$90K - $120K *
Provide Tier 1 Help Desk support for various applications, manage user accounts, and document customer issues. Collaborate with technical teams to enhance operations and develop user guides while gain...
2 weeks ago
Technical Support Specialist 794
$90K - $120K *
Manage Tier 1 Help Desk support for various applications, ensuring user access, issue resolution, and documentation. Collaborate with technical teams to enhance operations and support modernization ef...
2 weeks ago
Critical environment Technical Trainer
$77K - $153K *
Transform learning experiences by delivering impactful training in critical environments. Leverage your technical expertise and project management skills to enhance operational readiness and foster a...
Today
$110K - $130K *
Innovate within a high-stakes environment by overseeing complex electrical and HVAC systems. Ensure reliability and sustainability in mission-critical data center operations while leading projects and...
4 days ago
$70K - $100K *
Support our Global Service network by troubleshooting and resolving complex server issues on-site and remotely. Elevate customer satisfaction through excellent field engineering expertise and strong i...
Reposted yesterday
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.