Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$128K - $214K *
Engineer robust AWS cloud environments, providing Tier 2 support and automation. Collaborate with teams to ensure operational stability and security while managing system performance and incidents in...
Yesterday
$128K - $214K *
Empower teams by architecting and maintaining robust AWS cloud environments, ensuring operational stability and security while streamlining processes through automation and collaboration with developm...
Yesterday
$200K - $250K *
Join a high-impact team to build and operate cutting-edge infrastructure for trading systems. You'll tackle complex challenges in Kubernetes, observability, and CI/CD, driving platform evolution and s...
1 week ago
$78K - $116K *
Champion cybersecurity initiatives by enhancing security posture, managing vulnerabilities, and supporting incident response. Collaborate with IT and engineering teams to implement effective security...
6 days ago
$80K - $95K *
Optimize IT infrastructure by designing, implementing, and supporting systems and networks. Ensure uptime and security across multiple sites while collaborating with teams to enhance operations and re...
6 days ago
$90K - $95K *
Lead and optimize daily maintenance operations for a multi-building facility, ensuring high standards of service. Supervise skilled trades staff, manage work orders, and enhance team performance while...
4 weeks ago
$79K - $87K *
Join a dynamic team to provide exceptional service in resolving complex server systems. Collaborate globally to enhance field operations and support client needs through technical expertise and strong...
Reposted yesterday
$85K - $100K *
Grow your career by troubleshooting complex technical problems on server systems, providing exceptional customer support, and enhancing service excellence through field and remote engagements. Drive s...
Reposted yesterday
$85K - $100K *
Join a team that's dedicated to resolving complex technical issues and enhancing customer satisfaction through expert support in data center environments. You'll play a vital role in our global servic...
Reposted yesterday
$70K - $100K *
Support our Global Service network by resolving complex server issues on-site and remotely. This role requires exceptional technical skills and customer service to enhance post-sales support and build...
Reposted yesterday
$90K - $110K *
Bring your expertise to a dynamic role focused on resolving server issues in enterprise data centers. Collaborate with teams to enhance post-sales support and ensure customer satisfaction through exce...
Reposted yesterday
$85K - $100K *
Partner with us to deliver exceptional field support for server systems. As a vital member of our post-sales team, you'll troubleshoot technical issues, enhance customer satisfaction, and contribute t...
Reposted yesterday
$70K - $100K *
Empower your career with a role ensuring customer satisfaction through technical support, troubleshooting, and expert knowledge of server systems. Work collaboratively in a fast-paced environment to u...
Reposted yesterday
$79K - $87K *
Drive your career forward by joining a skilled team focused on resolving complex server issues in dynamic data center environments. Engage directly with customers to ensure optimal performance and sat...
Reposted 1 week ago
$85K - $95K *
Join a dynamic team as a Service Engineer, driving total customer satisfaction through technical support. You'll troubleshoot, deploy hardware, and ensure seamless service operations within data cente...
Reposted 2 weeks ago
$80K - $95K *
Lead the charge in providing analytical support for a government client, enhancing project operations through effective communication and collaboration. Join a dynamic team to streamline processes and...
3 weeks ago
$113K - $237K *
Help us enhance enterprise Apple environments by engineering, securing, and automating macOS, iOS, and iPadOS devices. Join our team to improve operational efficiency and user experience through innov...
1 week ago
$70K - $100K *
Analyze and resolve complex technical issues at customer sites, ensuring service excellence while supporting a dynamic global service network. Contribute to building a world-class engineering organiza...
Reposted 1 week ago
$80K - $100K *
Champion the design and implementation of advanced communication systems, ensuring optimal functionality through troubleshooting and support. Collaborate across teams while managing extensive travel t...
4 weeks ago
IT Systems and Process Professional
$80K - $95K *
Drive digital transformation in manufacturing by implementing and optimizing IT systems. Collaborate with production teams to enhance operational efficiency and support technology solutions that ensur...
6 days ago
Mechanical Senior Principal Engineer
$187K - $242K *
Unlock potential by driving innovative mechanical designs for cutting-edge PC products. Collaborate across teams to influence product strategies and lead technical decisions, ensuring high-quality, cu...
1 week ago
$110K - $130K *
Transform your career by leading diverse projects, mentoring teams, and driving client satisfaction. Engage with stakeholders to ensure project success while managing budgets and timelines effectively...
Yesterday
$110K - $130K *
Contribute to impactful project outcomes by leading diverse teams and managing complex initiatives. Drive efficiency and client satisfaction while mentoring junior staff and ensuring projects meet sco...
Yesterday
$110K - $160K *
Oversee customer deployment projects from initiation to closure, ensuring alignment on scope, schedule, and outcomes. Lead cross-functional teams, manage risks, and drive accountability to deliver suc...
3 weeks ago
Specialist - Software Engineering
$95K - $115K *
Unlock potential by designing and delivering high-quality distributed system features. Lead complex projects, mentor talent, and enhance performance while ensuring secure, scalable solutions in a fast...
Reposted 2 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.