Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$100K - $120K *
Transform the lab's development and operations by owning infrastructure, ensuring compliance, and facilitating seamless integration of security with development velocity, allowing teams to innovate wi...
4 weeks ago
$85K - $141K *
Engineer robust Linux systems, manage virtual environments, and enhance security compliance. Collaborate with teams to integrate technologies and deliver technical presentations, ensuring optimal perf...
4 days ago
$128K - $214K *
Join a team that's dedicated to enhancing enterprise infrastructure for national defense missions. As a Linux System Administrator, you'll manage systems, optimize operations, and support IT infrastru...
6 days ago
$76K - $106K *
Join a team that's dedicated to providing top-tier technical support for trading platforms. You'll tackle complex issues, collaborate with diverse teams, and enhance system stability while ensuring se...
1 week ago
$75K - $100K *
Empower your IT expertise by delivering top-notch support to our internal teams. This role involves troubleshooting, managing applications, and designing systematic solutions to enhance operational ef...
4 weeks ago
Lead Data Center Support Services Technician
$66K - $132K *
Lead complex data center operations to enhance reliability and performance. Drive standardization, mentor teams, and collaborate across functions to implement architectural improvements and automate w...
Today
$110K - $130K *
Accelerate progress at the forefront of IT engineering to design, implement, and optimize cutting-edge technology infrastructure. Lead impactful projects across systems engineering, networking, and cl...
Reposted 3 weeks ago
$170K - $253K *
Join a team that's shaping the future of cloud solutions by developing and maintaining innovative software. Collaborate with engineers to solve complex challenges and enhance system performance while...
1 week ago
$120K - $145K *
Optimize cloud services by developing and maintaining automation tools that enhance reliability and efficiency. Collaborate with engineers to streamline operations, troubleshoot issues, and improve wo...
2 weeks ago
$84K - $114K *
Join a team that's dedicated to providing top-notch IT support for engineering and laboratory environments. You'll ensure seamless technology operations, troubleshoot issues, and collaborate with IT t...
Today
$90K - $116K *
Unlock potential by designing automation-first solutions that enhance platform reliability and streamline delivery in a hybrid environment, focusing on investment banking and brokerage operations...
4 days ago
Systems Engineer - Hybrid (Partial Remote)
$110K - $130K *
Transform the future of systems engineering by leading the development and maintenance of software requirements specifications. Collaborate on system design and interface definitions while ensuring co...
3 weeks ago
Data Center Cusatomer Deployment Engineer
$80K - $95K *
Join the forefront of innovation in data center customer deployments. Oversee installations and manage power distribution across complex environments, ensuring seamless integration and optimal perform...
4 weeks ago
Manager, Technology Service Desk
$88K - $105K *
Lead and enhance technology support services across multiple sites, driving operational excellence and team performance. Collaborate with cross-functional teams to ensure efficient service delivery an...
5 days ago
Network Engineer, Deployment & Support
$120K - $145K *
Lead the deployment and support of global Edge and Backbone networks, tackling complex challenges while collaborating cross-functionally to enhance network infrastructure and drive best practices in a...
1 week ago
$120K - $170K *
Shape the future of enterprise infrastructure by leading design, implementation, and optimization of systems. Drive automation, enhance security, and mentor junior staff while collaborating on strateg...
5 days ago
$82K - $89K *
Contribute to the deployment and automation of advanced systems on naval vessels. Elevate your technical expertise by leading software installations, troubleshooting challenges, and enhancing operatio...
4 weeks ago
$80K - $95K *
Champion service excellence by leading a 24/7 Service Desk team, managing operations, and driving continuous improvement while ensuring SLA compliance and effective incident resolution across all supp...
1 week ago
Senior Field Engineer - Stamford, CT
$110K - $130K *
Join a team that's driving innovation in Managed Services: as a Senior Field Engineer, you'll provide technical leadership and hands-on support for Microsoft environments, enhancing client infrastruct...
Reposted 3 weeks ago
$62K - $141K *
Join a dynamic team as you develop and secure cloud container solutions, leveraging cutting-edge technology to enhance client environments and drive mission-critical change in a fast-paced DevOps role...
Reposted 4 days ago
$110K - $130K *
Empower your career by enhancing our IT infrastructure and support systems. Lead innovative projects, manage Microsoft 365 technologies, and drive collaboration solutions to boost productivity and ope...
4 days ago
$60K - $180K *
Champion the management and support of advanced security systems and IT infrastructure. Leverage your expertise in Windows environments and physical access control to ensure operational reliability an...
2 weeks ago
$110K - $130K *
Join a team that's modernizing clinical diagnostics through innovative full-stack development. You'll drive the evolution of IoT pipelines and cloud-native applications, ensuring seamless integration...
1 week ago
$95K - $115K *
Unlock potential by overseeing container integration and automation, supporting Agile development teams, and ensuring system security and compliance. Drive operational excellence through effective mai...
4 days ago
IT Systems Engineer - Identity & Automation
$110K - $130K *
Lead the charge in enhancing employee IT experiences by streamlining onboarding, access management, and compliance processes. Collaborate across teams to automate workflows and ensure secure, efficien...
5 days ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.