Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$85K - $100K *

Elevate your career as a Senior IT Engineer, driving operational excellence and technical leadership in a dynamic global IT environment. Collaborate with teams to enhance security, streamline processe...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Transform virtual desktop environments by leveraging expertise in VMWare and Citrix. Collaborate with teams to optimize cloud solutions and enhance service delivery across multi-site architectures, en...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Transform your career by joining a dynamic team focused on enhancing patch management through Microsoft SCCM. Collaborate with experts to streamline processes, troubleshoot issues, and ensure complian...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $115K *

Join a dynamic technology team to provide exceptional desktop support, ensuring timely resolution of technical issues for employees. Collaborate across departments to enhance user experience and drive...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in optimizing cloud environments as a DevOps Engineer. Collaborate across teams to enhance AWS infrastructure, automate processes, and ensure high availability and security for Java ap...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$64K - $113K *

Join a team that's dedicated to enhancing end-user computing experiences by providing Tier 2 support, troubleshooting technical issues, and improving service processes across diverse environments whil...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$64K - $113K *

Optimize end-user computing support by resolving escalated incidents, managing devices, and enhancing user experience across diverse environments. Collaborate with technical teams to improve processes...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$140K - $180K *

Lead discovery and solution design, driving measurable outcomes through hands-on software development and AI integration. Collaborate with stakeholders to ensure production readiness and scalable solu...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $180K *

Transform client strategies into AI-enabled solutions, driving measurable outcomes through hands-on engineering and collaboration. Own projects from discovery to deployment, ensuring alignment with bu...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $130K *

Join a team that supports commercial aircraft programs by assessing structural damages, developing innovative repairs, and collaborating with engineering experts to ensure compliance and optimal perfo...

Montreal, QCIn-Person

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $130K *

Advance design engineering for commercial aircraft by assessing damage, proposing repair solutions, and collaborating with experts to enhance safety standards in a dynamic, fast-paced environment...

Montreal, QCIn-Person

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$83K - $125K *

Unlock your potential by providing expert technical support for semiconductor tools. Collaborate with customers and engineers to enhance product performance and drive improvements in service delivery...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$61K - $141K *

Lead strategic planning and execution of unit movement operations, leveraging 10+ years of transportation expertise to enhance deployment readiness and collaborate with military and commercial agencie...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$61K - $141K *

Transform your career by leveraging your expertise in transportation and mobility operations. Collaborate with industry leaders to enhance deployment readiness and execute unit movement operations tha...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$72K - $111K *

Lead the charge in managing a dynamic IT Service Desk, overseeing operations across shifts while ensuring top performance against SLAs and enhancing user experience through proactive problem managemen...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$72K - $111K *

Drive operational excellence by leading a service desk team, ensuring high-performance standards, and fostering continuous improvement while providing Tier 0/Tier I support for a large-scale, mission...

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $90K *

Join a team that's dedicated to delivering exceptional IT support, resolving user issues, and enhancing service efficiency. Collaborate with executives and manage diverse IT requests while ensuring to...

6 days ago

  •   Less than 5 years exp.  •   Business Services

$67K - $109K *

Advance healthcare technology by providing hands-on IT support for clinicians and operational teams. Resolve technical issues, maintain systems, and enhance user experience in a dynamic environment fo...

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$112K - $168K *

Elevate your career by leading IT infrastructure projects in secure environments. Drive the planning, execution, and delivery of mission-critical services while managing teams and ensuring compliance...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$125K - $150K *

Join our team to collaborate on FAA programs while enhancing your skills. You'll design, develop, and maintain innovative software solutions that drive mission success in a supportive, growth-oriented...

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$112K - $168K *

Lead the design and management of IT infrastructure for secure government facilities. Oversee project execution, coordinate teams, and ensure compliance with cybersecurity standards while adapting to...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$92K - $140K *

Join a team that's driving digital transformation by leading complex transitions of workplace solutions. You'll coordinate cross-functional efforts, manage stakeholder relationships, and leverage AI t...

Markham, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $190K *

Join a dynamic team as a Senior IT Engineer, overseeing end-to-end IT systems. You'll enhance employee experiences through automation, manage security compliance, and collaborate across departments to...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $135K *

Accelerate progress at deploying and managing GenAI systems across cloud and hybrid platforms. Collaborate with AI engineers to ensure secure and reliable operations while optimizing CI/CD pipelines a...

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$76K - $150K *

Unlock innovative technology solutions by collaborating with cross-functional teams to design, develop, and enhance scalable integration solutions that drive business value and improve client experien...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.