Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Tier II Deskside Technical Support
$66K - $106K *
Support and enhance user experience by providing expert Tier II technical assistance for hardware, software, and network issues, ensuring efficient operations and high customer satisfaction in a dynam...
2 weeks ago
Technical Support Engineer (L2) - Compute
$110K - $130K *
Join a team that's dedicated to ensuring the reliability and performance of cutting-edge GPU clusters. As part of our Compute Support team, you'll provide technical guidance, troubleshoot complex issu...
4 weeks ago
Technical Support Engineer (L2) - Compute
$90K - $110K *
Join a dynamic team to deliver expert support for GPU compute infrastructures, ensuring reliability and performance in a Kubernetes environment. Shape processes and drive excellence in customer servic...
4 weeks ago
$80K - $95K *
Transform project execution by leveraging expertise in planning, technical guidance, and integration of multi-discipline efforts. Collaborate across teams to ensure deliverables are met efficiently an...
Reposted yesterday
$95K - $115K *
Transform systems engineering by overseeing project teams and delivering comprehensive support across multiple technical domains, ensuring optimal performance and compliance with government standards...
1 week ago
Senior Endpoint Management Engineer (KACE/BigFix/Application Packaging)
$110K - $140K *
Oversee the design, development, and deployment of software solutions while leading a team of developers. Ensure optimal performance of endpoint management tools and maintain compliance across applica...
1 week ago
Tier 2 Service Desk Technician
$62K - $141K *
Empower mission success by providing expert Tier 2 support in a dynamic IT environment. Collaborate with a skilled team to troubleshoot and enhance technology solutions for critical DoD operations, en...
1 week ago
Advisory Engineer, Development
$120K - $145K *
Join a team that's shaping the future of cloud infrastructure by developing innovative server and rack solutions. Collaborate with cross-functional teams to translate customer needs into technical exc...
Today
Application Support Analyst - Enterprise Applications
$100K - $110K *
Support a mission-critical application modernization program by providing Tier 2 application support, troubleshooting issues, and ensuring a reliable user experience for approximately 180,000 users mo...
2 weeks ago
Application Support Analyst - Enterprise Applications
$100K - $110K *
Join a team that's dedicated to enhancing user experience through application support. You'll troubleshoot and resolve issues for a portfolio of enterprise applications, ensuring seamless access for 1...
2 weeks ago
$110K - $120K *
Lead the charge in integrating advanced weapon systems onto Navy platforms, ensuring technical compatibility and effective collaboration across multidisciplinary teams to support mission-critical oper...
1 week ago
$110K *
Empower our customers by delivering hands-on technical support and demonstrations for advanced counter-drone technology. Join a dynamic team, troubleshoot complex issues, and help shape our new US fac...
Today
$72K - $115K *
Unlock potential by leading data center fiber deployment and verification. Oversee documentation, mentor junior engineers, and ensure quality across multiple sites while managing competing priorities...
Today
Senior VDI Engineer - Top Secret
$125K - $170K *
Join a dynamic team as a VDI Engineer, delivering innovative virtual desktop solutions. You'll design, configure, and maintain a global VDI environment, ensuring optimal performance and user experienc...
4 days ago
Data Center Infrastructure Management (DCIM) Engineer
$110K - $130K *
Join a team that's driving innovation in data center operations by leading complex DCIM engineering projects. Collaborate with cross-functional teams to enhance system performance and reliability whil...
3 weeks ago
Data Center Infrastructure Management (DCIM) Engineer
$120K - $145K *
Explore a pivotal role in data center operations, leading complex engineering projects and collaborating across teams to enhance performance and reliability of critical infrastructure systems globally...
3 weeks ago
Linux and Windows Systems Engineer
$80K - $95K *
Innovate with us to design, configure, and maintain Linux and Windows systems for cutting-edge research projects, ensuring secure and efficient IT support while collaborating closely with researchers...
3 weeks ago
Digital Workplace Deployment Engineer
$100K - $120K *
Lead the charge in transforming legacy messaging solutions to modern Google technologies. Utilize your expertise in Google Workspace migrations and project management to drive successful deployments a...
4 weeks ago
$72K - $115K *
Shape the future of data center operations by leading fiber deployment, ensuring quality verification, and mentoring teams across multiple sites. Drive process improvements and maintain documentation...
Today
$72K - $115K *
Lead the charge in data center fiber deployment and verification, ensuring quality and compliance across multiple sites. Manage documentation, mentor junior engineers, and drive process improvements w...
Today
$72K - $115K *
Shape the future of data center operations by leading fiber deployment, ensuring quality verification, and mentoring teams across multiple sites. Drive process improvements and maintain documentation...
Today
$72K - $115K *
Unlock potential by leading data center fiber deployment and verification. Ensure quality through meticulous documentation, hands-on testing, and mentoring. Drive process improvements while managing m...
Today
$95K - $115K *
Reimagine service delivery by leading and managing dynamic teams, ensuring excellence in IT service management while driving improvements, overseeing change, and fostering strong customer relationship...
Reposted yesterday
$108K - $155K *
Champion service excellence by leading delivery teams, managing change, and ensuring customer satisfaction. Drive performance improvements and strategic initiatives while fostering strong relationship...
Yesterday
$80K - $95K *
Unlock your potential as a Systems Administrator, managing enterprise server environments, enhancing system performance, and collaborating with technical teams to ensure operational excellence and sec...
1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.