In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$71K - $95K *
Empower our customers and enhance their experience by troubleshooting complex issues, driving product feedback, and collaborating with cross-functional teams to ensure world-class support in a dynamic...
2 weeks ago
Technical Support Engineer- Building Automation Systems
$96K - $192K *
Design sustainable solutions that enhance customer experiences. Collaborate with teams to troubleshoot technical issues and drive best practices in building automation systems, ensuring exceptional se...
Reposted 2 weeks ago
$101K - $130K *
Manage the end-to-end lifecycle of complex ELD compliance issues, driving resolution and product improvements while collaborating closely with customers, R&D, and support teams to ensure seamless oper...
1 week ago
$80K - $120K *
Drive impactful customer support by resolving issues and building scalable automations. Collaborate with teams to enhance workflows, improve systems, and create knowledge base content that boosts effi...
Today
Staff Technical Support Engineer
$117K - $145K *
Unlock your potential as a Senior Enterprise Technical Support Engineer, leveraging 8+ years of expertise in troubleshooting complex cloud and infrastructure challenges while mentoring a dynamic team...
2 days ago
$129K - $162K *
Champion user success by delivering expert technical support, navigating complex networking challenges, and enhancing customer experience through proactive solutions and collaboration with cross-funct...
3 weeks ago
$90K - $120K *
Join a team that's dedicated to customer success, leveraging your technical expertise to drive product adoption and ensure a seamless onboarding experience for clients using our cutting-edge platform...
Reposted 3 weeks ago
Technical Support Engineer 2 (Remote)
$75K - $95K *
Grow your career with a dynamic Technical Support team! Deliver innovative solutions and ensure seamless operation across Windows, Linux, and cloud technologies in a multi-data center environment, sup...
Today
Senior Customer Support Engineer
$85K - $99K *
Join a team that's committed to resolving complex technical challenges for enterprise clients, enhancing product functionality, and fostering customer success through clear communication in a dynamic...
2 weeks ago
$110K - $120K *
Accelerate progress at the forefront of technical support by owning complex escalations and innovating AI-driven solutions, ensuring efficient resolutions and enhancing our support team's capabilities...
1 week ago
$97K - $121K *
Take ownership of complex support tickets as a Tier 2 Support Engineer. Collaborate across teams, troubleshoot networking issues, mentor colleagues, and enhance user experience while ensuring high CSA...
3 weeks ago
$71K - $97K *
Engage with clients to ensure operational excellence by providing expert technical support for Symbotic systems, driving technical troubleshooting, and managing escalations in high-impact situations t...
1 week ago
Technical Support Engineer- USA
$80K - $120K *
Unlock potential by delivering exceptional technical support for clients, troubleshooting complex issues, and ensuring timely resolutions. Collaborate with teams to enhance platform performance and dr...
Reposted 1 week ago
Senior Customer Support Engineer (Tier 3), Customer Escalations
$115K - $144K *
Empower our engineering team by resolving complex technical escalations and bridging communication gaps between customers and support. You'll take charge of critical issues, driving solutions that enh...
1 week ago
Senior Customer Support Engineer (Tier 3), Customer Escalations
$154K - $192K *
Solve complex technical escalations, collaborating with engineering to ensure effective resolutions. Take ownership from intake to handoff, while enhancing product quality through proactive issue iden...
1 week ago
$95K - $110K *
Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...
Reposted 3 weeks ago
Senior Google CX Engineer (GECX)
$100K - $130K *
Lead the charge in shaping AI-driven customer experiences by architecting secure, scalable Google Cloud solutions. Play a vital role in innovation, driving advancements in conversational AI to enhance...
2 weeks ago
Senior Google CX Engineer (GECX)
$120K - $150K *
Lead the architecture and technical development of innovative Google Cloud solutions. Ensure scalable and secure implementations while driving customer experience transformation through advanced conve...
2 weeks ago
Technical Customer Success Manager
$90K - $120K *
Support customer success by leading onboarding, fostering relationships, and driving product adoption in a collaborative, fast-paced SaaS environment focused on cybersecurity...
1 week ago
Sr. Support Engineer, SAP Basis
$128K - $160K *
Accelerate progress at a global scale by providing expert remote support for SAP applications. Leverage deep technical knowledge to troubleshoot, enhance client satisfaction, and deliver high-quality...
Reposted 1 week ago
$140K - $180K *
Build a world-class technical support team, driving operational excellence and innovative problem-solving across cloud environments while collaborating closely with engineering to enhance service deli...
1 week ago
$90K - $120K *
Grow your career with a collaborative team dedicated to optimizing customer experience through technical expertise and robust support solutions for enterprise clients, enhancing their use of leading t...
1 week ago
Escalation Engineer (Tier 3 Support)
$80K - $100K *
Take ownership of escalated technical support issues, collaborating closely with teams to resolve complex customer challenges while mentoring and enhancing the capabilities of Tier 1 and Tier 2 engine...
5 days ago
$130K - $180K *
Empower enterprise AI security initiatives by leading customer success, driving delivery excellence in engagements, and crafting compelling narratives that enhance customer risk management and expand...
1 week ago
$80K - $95K *
Transform technical support delivery for cloud clients by diagnosing complex issues in virtual environments, optimizing workflows, and enhancing client satisfaction through effective troubleshooting a...
1 week ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.