Technical Customer Support Engineer Jobs in Plano, TX

Empower customers by owning technical issues end-to-end while driving automation solutions to enhance operations. Collaborate with engineering to streamline support processes, ensuring efficient resol...

Optimize customer support by providing data-driven solutions to technical issues. Engage in fault prevention and provide Level 2 support, ensuring efficient resolution within established service level...

Drive complex technical issue resolution as a Technical Support Engineer, collaborating across teams to enhance customer satisfaction and optimize support processes while managing multi-layer escalati...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Play a key role in maintaining system performance and resolving complex technical issues across multiple platforms, ensuring compliance with SLAs, and enhancing operational efficiencies in a fast-pace...

Elevate system management and monitoring in a dynamic enterprise environment, addressing complex Windows, Linux, Cloud, and network issues while ensuring adherence to industry best practices and enhan...

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

Provide critical support for enterprise applications, ensuring uptime and reliability through troubleshooting, collaboration, and process improvement in a dynamic technical environment...

Drive customer success through impactful support engineering, focusing on resolving technical issues, enhancing product knowledge, and collaborating across teams to ensure exceptional experiences for...

Drive exceptional customer support by troubleshooting SaaS applications and managing client communications. Collaborate with global teams to resolve issues and enhance our knowledge base while ensurin...

Support expertise to enhance Technical Support services, ensuring high customer satisfaction through effective troubleshooting, installation, and training programs while fostering strong client relati...

Engage with customers as a trusted advisor, ensuring effective onboarding and support while driving adoption of technology solutions. You will be pivotal in enhancing customer satisfaction and maximiz...

Champion system performance by diagnosing and resolving issues in a fleet of robotic fulfillment systems while collaborating with operations and engineering teams to optimize throughput and efficiency...

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

Transform complex platform-level issues while leading critical analysis and resolution efforts. Engage closely with cross-functional teams to enhance product support and drive improvements in technica...

Elevate your career as a senior support engineer, tackling complex technical challenges for enterprise customers while driving system improvements and mentoring fellow engineers in a collaborative env...

Lead customer success initiatives by optimizing platform use, driving adoption, and ensuring satisfaction for global enterprises. Collaborate closely with clients, providing expertise and tailored sol...

Transform incident resolution as you handle technical support for a dynamic SaaS platform, ensuring timely restoration of services while closely collaborating with product teams to prevent future issu...

Pioneer client relationships by uncovering challenges and identifying tailored solutions. Collaborate with teams to advance opportunities and deepen understanding of Treasury and Capital Markets, driv...

Join a team that's dedicated to advancing electronic assembly testing and development by conducting functional tests, troubleshooting complex circuits, and enhancing processes to ensure high performan...

Optimize technical support by delivering exceptional service and guiding customers through installation and troubleshooting. Drive engagement with robust training and maintain strong relationships to...

Champion enterprise support excellence by architecting a new function, diagnosing complex issues across security identity stacks, automating workflows, and driving customer success in a high-impact, c...

Shape the future of AI solutions by developing POCs and API integrations, while collaborating closely with clients and technical teams to showcase advanced capabilities and drive success in technical...

Elevate customer success by fostering relationships and ensuring maximum value from products and services. Drive retention goals, identify upselling opportunities, and lead strategic account managemen...

Lead the charge in enhancing software applications and automating systems. Collaborate across teams to solve complex issues and deliver high-quality solutions, ensuring alignment with business needs a...