Customer Success Manager Jobs in Washington, DC

Drive operational excellence as a trusted advisor, managing high-impact client accounts to translate complex data into strategic insights, guiding executive decision-making, and fostering client relat...

Collaborate to build and scale a program that attracts ISVs to Okta's ecosystem, enhancing SaaS integrations and driving the adoption of open identity standards through strategic partnership and marke...

Optimize client relationships and research processes to deliver strategic insights while managing complex projects and budgets. Contribute to team success through training and support, driving impact...

Accelerate customer success by managing high-value relationships, driving engagement, and utilizing AI insights to ensure retention and growth. Collaborate cross-functionally to enhance customer exper...

Champion scalable sales operations processes while collaborating with partner teams to drive program success. Utilize your expertise in analytics and Salesforce to enhance productivity and support str...

Champion the enablement of Upmarket AEs by creating strategic resources and training programs that elevate their sales effectiveness, aligning closely with leadership to drive growth in complex enterp...

Empower customer success post-implementation by supporting platform adoption, executing workflows, and driving operational efficiency through hands-on managed services and cross-functional collaborati...

Lead the charge in driving digital transformation and technology adoption, ensuring effective OCM strategies are executed. This role collaborates with cross-functional teams to develop tailored traini...

Transform strategic accounts and drive growth by building relationships with C-suite executives. Oversee renewals and explore upsell opportunities while collaborating across departments to ensure clie...

Lead the development and execution of a robust knowledge management program, enhancing customer support quality and effectiveness through strategic content governance and self-service capabilities. Dr...

Elevate your career by driving field marketing strategies that enhance awareness, engagement, and business impact across healthcare sectors. Collaborate with cross-functional teams to deliver targeted...

Join a team that's driving innovative partner strategies to increase revenue through enterprise IT sales. Leverage your experience to build relationships and manage complex sales cycles, influencing C...

Lead transformative sales initiatives by cultivating strategic partnerships, driving growth and delivering revenue through new-logo acquisition while managing enterprise-level client relationships for...

Unlock your potential by leading enablement programs that drive sales and customer success through innovative AI-driven tools and resources, focusing on onboarding, certification, and performance metr...

Lead the charge in driving sales enablement initiatives that enhance productivity, pipeline health, and revenue outcomes while developing a high-performing team within a dynamic, fast-paced environmen...

Lead data-driven audience strategies and segmentation to optimize marketing campaigns. Collaborate across teams to enhance engagement and revenue through effective targeting and performance analysis...

Join a team that's redefining professional services by owning the SOW process, driving revenue, and leading AI deployment initiatives. This pioneering role offers a unique opportunity to create scalab...

Drive revenue growth by enhancing strategic customer relationships, increasing retention, and identifying expansion opportunities through collaborative account management. Influence outcomes and manag...

Lead a regional team to enhance customer success, driving product adoption and retention through strategic engagement, data analysis, and strong relationship management with key educational stakeholde...

Lead and innovate strategies for Client Success and Technical Account Management. Mentor teams to enhance client retention and satisfaction while improving processes and collaboration across functions...

Transform client relationships in life sciences by leading Salesforce initiatives, driving revenue generation, and enhancing strategic partnerships. Be the trusted advisor who shapes successful go-to...

Lead the charge in managing a Salesforce Data Engineering team, driving critical integration and migration projects while leveraging advanced AI technologies to enhance data solutions and mentor engin...

Drive sales enablement initiatives by designing and delivering engaging training programs, collaborating with cross-functional teams to enhance seller productivity and effectiveness across multiple bu...

Elevate the customer success experience for public sector clients, driving adoption and engagement. You'll bridge connections between government users and our product, ensuring impactful support acros...

Optimize service delivery by leading case management modernization initiatives across Salesforce, collaborating with cross-functional teams to enhance B2B workflows, improve customer experiences, and...