Customer Success Manager Jobs in Waltham, MA

Lead strategic initiatives to enhance client relationships and drive portfolio growth. Collaborate with cross-functional teams to ensure optimal client success, retention, and satisfaction, shaping th...

Accelerate progress at our US accounts by ensuring seamless onboarding, adoption, and value delivery. Collaborate closely with clients to define and achieve success while leveraging your technical exp...

Accelerate brand growth by owning demand generation strategies across e-commerce and care services. Drive new customer acquisition through creative experimentation in paid social and emerging channels...

Grow your career with a highly collaborative team, managing client relationships and strategies in the R&D space. Drive integrated growth through deep client understanding, leading delivery teams, and...

Lead strategic relationships with enterprise accounts, ensuring exceptional service delivery and technical support. Excel in problem-solving and improve client business outcomes through collaboration...

Engage as the primary community manager for a sickle cell disease network, fostering authentic interactions, moderating discussions, and advocating for member needs. Drive engagement and trust while c...

Deliver exceptional customer service by leading high-volume call center operations, enhancing team performance, and ensuring operational excellence. Drive development and accountability among supervis...

Innovate high-volume call center operations to enhance customer trust and service quality. Lead supervisors and agents, ensuring performance standards are met while cultivating a culture of engagement...

Lead the charge in technical leadership and team management, driving growth and innovation within a high-performing group of experts delivering cutting-edge AI solutions to enterprise clients while en...

Champion customer success through strategic account management, driving revenue growth within key enterprise accounts. Leverage consultative skills and cross-functional resources for effective client...

Lead the charge in optimizing sales support processes and proposal development for a high-impact team. Collaborate with cross-functional partners to enhance proposal quality, enhance Salesforce manage...

Transform sales operations by coordinating proposal development, managing Salesforce, and creating compelling content. Play a key role in driving business development efficiency while collaborating wi...

Lead a high-performing sales team to transition from transactional selling to larger, complex enterprise deals. Drive pipeline management, implement effective coaching, and enhance selling strategies...

Join a team that's dedicated to excellence in financial reporting, compliance, and process optimization. As a leader, you'll oversee accounting operations, provide technical support, and enhance team...

Drive global benefits programs administration across multiple countries, ensuring compliance and employee satisfaction. Collaborate with internal and external teams to manage vendor relationships and...

Champion a data-driven Customer Success program that enhances retention, proactively identifies risks, and efficiently engages a diverse customer base through innovative workflows and analytics. Lead...

Engage in driving customer trust as you optimize and oversee vital incident and change communications for a dynamic SaaS environment, ensuring timely, clear product messaging and operational excellenc...

Transform customer outcomes as a Service Delivery Manager, ensuring smooth project execution and alignment among teams. Lead technical initiatives, maintaining high engagement and transparency through...

Lead the charge in creating an exceptional onboarding experience for new restaurant customers, ensuring seamless integration, and fostering strong communication to optimize their journey from day one...

Drive integrated marketing programs that attract and engage quality agents while enhancing brand visibility. Collaborate with cross-functional teams to create effective campaigns aligned with recruitm...

Accelerate growth as a strategic leader in B2B telehealth, owning the commercial engine for new business acquisition, customer retention, and revenue operations, while driving scalable commercializati...

Join a dynamic team to drive partner growth through data analysis and cross-functional leadership. You'll transform complex analytics into actionable insights, ensuring operational excellence and a st...

Engage clients through the Managed Services lifecycle, driving retention and satisfaction. Foster strong relationships, manage delivery timelines, and enhance communication to ensure seamless project...

Unlock growth by driving new business with mid-sized companies, exceeding quotas through consultative SaaS sales processes. Engage customers with insightful demos, cultivate relationships, and refine...

Join us to drive new customer growth by managing strategic sales cycles, building relationships, and collaborating with internal teams. Your expertise will help forge solutions that deliver lasting va...