Customer Success Manager Jobs in Needham, MA

Help us guide customers in leveraging our platform for wildfire resilience planning. You'll bridge client engagement and technical delivery, collaborating with teams to communicate complex data-driven...

Join a team that's reimagining customer support with an AI-first, data-driven approach. Oversee a dynamic team and manage support operations, ensuring high-quality user experiences while scaling effic...

Transform client relationships and optimize service delivery while leading a dynamic team. Drive strategic initiatives in alternative investments, ensuring compliance and satisfaction across diverse f...

Lead the enhancement of client relationships, ensuring superior service delivery and compliance in financial services. Utilize expertise in alternative investments to support clients, foster team coll...

Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...

Elevate AI capabilities within the Customer Success landscape by leading innovative architecture and scalable solutions, creating data-driven insights that enhance decision-making and drive measurable...

Unlock potential by driving partner success in urban transportation, fostering strong relationships, delivering actionable insights, and optimizing services to enhance community mobility and achieve c...

Join a team that's dedicated to driving strategic account growth through consultative sales and relationship management in a fully remote environment, ensuring client satisfaction and revenue expansio...

Champion customer success by managing relationships, resolving complex issues, and ensuring top-tier service delivery. Drive collaboration across teams to maximize client satisfaction and technology a...

Develop and execute client-centric strategies to enhance customer success. Drive relationship management, align business goals, and optimize processes for lasting impact on satisfaction rates and busi...

Transform customer engagements by partnering with sales to showcase technical solutions, delivering impactful presentations, and resolving challenges—fostering innovation and collaboration across team...

Drive customer success excellence by leading a high-performing team focused on retention, growth, and strategic initiatives in a fast-paced, high-growth SaaS environment. Cultivate relationships that...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Shape the future of our customer expansion strategy as you build and lead a high-performing Account Management team, driving revenue growth and defining success through innovative processes and struct...

Drive customer engagement and retention through innovative marketing strategies, optimizing lifecycle campaigns across various channels. Collaborate with teams to enhance customer experiences and boos...

Join a dynamic marketing team to drive customer growth and retention through strategic lifecycle campaigns. Collaborate with cross-functional teams to optimize customer interactions and enhance engage...

Join a team that's driving successful project delivery for clients. Lead diverse teams in managing the end-to-end execution of customer projects while ensuring stakeholder satisfaction and proactive r...

Elevate client relationships and operational excellence by managing service delivery to large healthcare providers, ensuring SLAs meet expectations, identifying growth opportunities, and leveraging st...

Transform your career by leading a dynamic team of consultants to deliver outstanding implementations and advisory services. Drive operational excellence, elevate customer experiences, and foster inno...

Explore a pivotal role in customer success, driving post-sale outcomes and executive partnerships. Lead cross-functional teams to achieve measurable value, ensuring strategic alignment and operational...

Deliver exceptional client support as you manage operational alignment, performance insights, and issue resolution across assigned accounts, advocating for clients while collaborating with internal te...

Engage with retail ecommerce leaders to enhance partnerships, optimize performance, and innovate custom solutions. Drive client success through strategic analysis, proactive relationship management, a...

Join our dynamic Customer Support team as a Customer Escalation Manager to effectively oversee and resolve intricate customer escalations, ensuring a seamless experience while collaborating across tea...

Shape the future of customer engagement through dynamic marketing campaigns that enhance post-sale experiences and drive value realization, renewal, and growth, ensuring customer success and retention...

Transform client relationships and drive growth through strategic account leadership, operational excellence, and collaboration, ensuring ideal service delivery and performance across high-profile acc...