Datadog

Sales Engineer (Customer Success)

Datadog$80K — $117K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • At least one year of experience in technical sales or post-sales roles.
  • Working knowledge of web development, DevOps monitoring, and cloud technologies.
  • Strong written and verbal communication skills.
  • Comfortable and confident in delivering technical presentations.
  • Ability to multi-task and manage time efficiently.
  • Curious and eager to learn new technologies.
  • Able to travel up to 15% of the time.

Responsibilities

  • Partner with the sales team to promote Datadog's value proposition to customers.
  • Continuously learn new technologies to enhance technical expertise.
  • Deliver product and technical presentations to prospective clients.
  • Collaborate directly with the product team on feature requests.
  • Assist clients with onboarding and troubleshooting during the adoption phase.
  • Think creatively to solve various technical challenges pre-sales.

Benefits

  • Best-in-breed onboarding program.
  • Generous global employee benefits.
  • Intra-departmental mentor and buddy networking program.
  • New hire stock equity (RSUs) and employee stock purchase plans.
  • Opportunities for continuous professional development and training.
  • Inclusive culture with participation in Community Guilds and Inclusion Talks.
Full Job Description
Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we'd love to meet you!

What You'll Do:
  • Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers
  • Continually learn new technology to build competitive knowledge, technical skill, and credibility
  • Deliver product and technical presentations with potential clients
  • Have a direct line of communication with the product team to collaborate on feature requests
  • Help clients onboard the product and assist when they run into roadblocks.
  • Think creatively about a wide variety of technical challenges during the pre-sales life cycle

Who You Are:
  • Enjoys a hybrid office culture and spending time in-person at our Boston office
  • Has at least one year of experience in a technical sales and/or post-sales role
  • Has a working knowledge of modern web development, DevOps monitoring, and cloud architecture/technologies
  • Enjoys collaborating and teaming with others
  • Demonstrates strong written and oral communication skills
  • Comfortable and confident in delivering technical presentations/demos
  • Can multi-task, manage time well, and be responsive to others
  • Curious, eager to learn, and persistent in solving problems
  • Able to sit up to 4 hours, traveling to and from events and client sites
  • Able to travel via auto, train or air up to 15% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:
  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-AM1

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$80,000-$117,000 USD

About Datadog

Datadog is a monitoring and analytics platform for cloud-scale infrastructure and applications. The company was founded in 2010 by Olivier Pomel and Alexis Lê-Quôc and is headquartered in New York City. Datadog's platform assists organizations in improving agility, increasing efficiency, and providing end-to-end visibility across dynamic or high-scale infrastructures. The company's SaaS-based data analytics platform integrates and automates infrastructure monitoring, application performance monitoring, and log management to provide unified, real-time observability of customers' entire technology stack. Datadog's customers include Airbnb, Twilio, and The Washington Post.
Learn more about Datadog
Size
3,200 employees
Market Cap
$22.5 billion
Industry
Net Income
-$24.5 million
Founded
2010
Revenue
$603.4 million
NASDAQ

Similar Jobs

More Jobs at Datadog

More Enterprise Technology Jobs

Find similar Sales Engineer (Customer Success) jobs: