Customer Success Manager Jobs in Cambridge, MA

Lead the charge in enhancing our Partner ecosystem by managing relationships and driving growth initiatives. Oversee onboarding, operations, and support for System Integrators while implementing autom...

Lead account management efforts to foster strong customer relationships and drive revenue growth, ensuring client satisfaction and engaging stakeholders through effective communication and product dem...

Manage and drive project success through effective stakeholder engagement, governance, and risk oversight. Collaborate with local and global teams to enhance customer satisfaction and improve delivery...

Drive client relationships with health systems nationwide, leveraging expertise in patient access to enhance partnerships and unlock value. Engage with executives for deep-rooted collaboration, foster...

Take ownership of strategies, processes, and tooling that enhance operations across Success, driving effective execution, supply health, and team performance in a fast-paced, two-sided marketplace env...

Optimize customer experiences by managing service delivery and ensuring effective communication across all stages of engagement. Drive operational excellence while advocating for customer needs and en...

Champion the success of enterprise clients by architecting security strategies, driving adoption, and guiding transformative change in DevSecOps. Engage with stakeholders to unlock business value and...

Join a team that's transforming customer relationships by driving growth, fostering strong partnerships, and delivering tailored solutions. Be a key contributor in maximizing retention and exploring n...

Partner with us to redefine success for SMB clients. You'll lead the transformation of our onboarding processes and risk management strategies, all while leveraging AI tools to enhance customer engage...

Engage with US mortgage lenders to drive adoption of FICO's credit analytics and services. Lead initiatives to maximize revenue opportunities and enhance client experiences while providing strategic i...

Shape the future of client delivery by leading cross-functional projects, managing stakeholder relationships, and creating innovative solutions for seamless healthcare experiences. Join a team dedicat...

Lead the development and execution of innovative lifecycle marketing strategies to enhance patient engagement and retention, leveraging data insights across digital channels while collaborating with c...

Transform client relationships by driving success outcomes and delivering measurable value. Leverage your ITIL expertise and business acumen to optimize service utilization, enhance customer satisfact...

Serve as the primary client liaison, driving satisfaction and retention while fostering partnerships and implementing effective client strategies for healthcare products. Collaborate cross-functionall...

Optimize the sales process by leveraging specialized expertise to enhance team efficiency, manage data, prepare comprehensive reports, and strengthen client relationships, enabling focused revenue gen...

Engage with mid-market clients as a trusted advisor, driving product adoption, optimizing value utilization, and enhancing customer success in cybersecurity solutions. Collaborate effectively within a...

Transform operations by driving innovative solutions and improving processes across departments. Collaborate with teams to enhance efficiency, streamline workflows, and contribute to strategic initiat...

Elevate the success and growth of strategic B2B2C partnerships by managing partner programs from evaluation to scaling, while collaborating cross-functionally to ensure operational excellence and outs...

Join a team that's focused on enhancing client delivery and relationship growth. Drive data-driven strategies and cross-functional collaboration to optimize post-sale operations, ensuring exceptional...

Develop strategic relationships as a Technical Customer Success Manager, driving customer adoption and satisfaction through technical expertise and business insight, while collaborating across teams t...

Lead the charge in enhancing client satisfaction by managing impactful implementations, optimizing benefit administration platforms, and driving continuous improvements across multiple teams to ensure...

Unlock potential by becoming a trusted advisor to strategic customers, driving their successes through proactive engagement and relationship-building while collaborating cross-functionally to enhance...

Support partners by facilitating their engagement with clinico-genomic datasets. Collaborate with internal teams to ensure successful onboarding and efficient utilization of data tools while gathering...

Transform enterprise client relationships by owning strategic outcomes, driving executive engagement, and leveraging AI capabilities to align with client goals. Lead commercial growth through renewals...

Drive customer success by leading global teams, improving retention, and enhancing product utilization, ensuring a seamless experience across diverse regions and platforms while driving operational ex...